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Appearance background color issues in Windows 7, since v96.0

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for … (read more)

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for error on this assessment.

I am not presenting this issue because I require personal assistance. I haven’t done a damn thing wrong. I am presenting this issue, so that it would potentially get noticed by or forwarded to one of the developers, or by a user that happens to relay this issue to them.

I am using Windows 7. Therefore, I am uncertain if the issue extends to Windows 10 and 11. The issue does not affect the browser’s functionality.

In my Windows appearance settings, I have always chosen to have a pale yellow color for the background. It relieves the harshness of the white colored background when I am typing in Word for extended hours. I have had this setting for years and never altered it.

Since 96.0, they finally fixed the Bookmarks lag issue, which was pertinent to Windows 7 users. The Bookmarks issue began as of 92.0. I raised that issue as well, and called out the developers as being solely responsible for that. Unfortunately, whatever the developers did in the 96.0 and 96.01 updates, my pale yellow background setting is now appearing on specific websites that must have a clear background in some parts. In other words, those backgrounds used to appear as white on these specific websites. Here are two examples of commonly-used websites that now are displaying my background color setting instead of white. The NCAA football website and the BBC website.

https://www.ncaa.com/sports/football/fbs

https://www.bbc.com/news

As stated in my Bookmarks complaint, there is a blatant absence of any methodical thought process by its development team. They release far too many updates in any given year. Between the 96.0 and 96.0.1 was less than 24 hours. That’s how you know that these people are clueless what they are doing. Then you have this newly introduced issue as a result of fixing others as of 96.0. It’s a very sad state of affairs over at Mozilla. It appears to be a hopeless situation.

If I wanted my background appearance setting to appear on all websites, all I would have to do is set the “Override the colors specified by the page with your selections above” to “ALWAYS”. I have double checked the color settings in Firefox and confirm that my settings have not altered from default. The override… setting is set to “Only with high contrast themes” and the background color is set to white.

The issue that I just presented is 100% on the developers. Don’t even bother trying to challenge it. I was spot-on with the Bookmarks assessment on blame as well. I only provide accurate assessments on blame.

Here’s some advice for the Mozilla developers. Why not fix this issue and kindly spare us with any further updates for the remainder of the year. You people are doing a pathetic job.

This may be a Windows 7 issue only.

Asked by lee.turkstra 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help.

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360 … (read more)

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360

Asked by Howard Steeley 2 years ago

Answered by FredMcD 1 year ago

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Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

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Someone else's name is showing up as a saved login user name on Twitter.com - Firefox only

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using m… (read more)

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Asked by keith83 2 years ago

Answered by keith83 1 year ago

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Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 2 years ago

Answered by K_E_BETSCH 1 year ago

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I have one web site that will not recognize my pass word and pass code. It used to work untill down loading Firefox updates.

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed … (read more)

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

Asked by donald 2 years ago

Answered by FredMcD 2 years ago

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Using the -no-deelevate command option on a second profile

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. Ho… (read more)

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

Asked by Straydog 2 years ago

Answered by cor-el 2 years ago

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Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Add Blocking on MacBook Pro not working right

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed… (read more)

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed but it won't run at all and shows as disabled and my existing AdBlock Plus quits working. I'm using Adblock Plus on my windows based computers with all synced together with the Mac Book and the Windows computers are OK, but not the Mac Book. Is there any way to get my Mac Book working correctly? In addition the last update to Firefox on the Mac Book opens by offering me "Life in Color" every time it starts up. How long do I have to tell it I'm not interested? Thanks for your help.

Asked by Franklin.Siegrist 2 years ago

Answered by Franklin.Siegrist 1 year ago

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Importing Saved Passwords in Mozilla v94

Hi, I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the… (read more)

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Asked by lesa797 2 years ago

Answered by cor-el 2 years ago

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Accessible Profile Manager

Hi, Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles? I am using containers but … (read more)

Hi,

Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles?

I am using containers but need to separate work and personal workspace. Some of domains are overlapped like Google and Microsoft services. so separating by domains cannot work.

Asked by Tien Huynh 2 years ago

Last reply by Chris Ilias 1 year ago

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My tab delete X turns into a 1 pixel point

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it… (read more)

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it's back again with the v94 update.

I've disabled ALL extensions. No help. Themes don't seem to make a difference. However, when I went to about:config and entered "toolkit.legacyUserProfileCustomizations.stylesheets" to make it true to allow chrome.css files to work it began immediately. Reset it to false and "X"s are back. Set config to TRUE and it screws up the "X"s. Again, all this is with all extensions off.

I hate the transparency of the tabs and menu bars so I need to set .css files. How else can I do it?

Asked by Doc 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Directed to "Unplug or Eject Hardware"

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows task… (read more)

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows taskbar. But I use Firefox as my browser and don't know where to execute this on the Firefox taskbar.

Asked by danwpatt 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 2 years ago

Answered by conrad 1 year ago

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Regular Crashes Playing Wormax.io

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long t… (read more)

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

Asked by Kevin Kehler 2 years ago

Answered by Kevin Kehler 1 year ago

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I cannot find where a folder is located

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont kn… (read more)

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont know what the parent folder is. I want to keep related bookmarks together. I can navigate to one web page in the sub folder from memory so I can see the folder it is in but have no way of determining the parent folder.

Asked by bygeorgejr 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago