Showing questions tagged: Show all questions

What happened to the "X" when searching bookmarks that would cancel the search?

What happened to the "X" when searching bookmarks that would cancel the search? It was there on a previous version but is now missing. See pic, it used to be where I put … (read more)

What happened to the "X" when searching bookmarks that would cancel the search? It was there on a previous version but is now missing. See pic, it used to be where I put a red circle.

Asked by lyradd 1 day ago

Last reply by lyradd 1 day ago

How to stop FF from constantly refreshing pages?

Running latest firefox for android but this has been happening for a while. On every tab change and switch between apps firefox will just refresh the page, which is a hug… (read more)

Running latest firefox for android but this has been happening for a while. On every tab change and switch between apps firefox will just refresh the page, which is a huge issue when you need to copy paste something or put in the authentication code because it refreshes the page and makes it almost impossible to log in. I even tried uploading something to wetransfer and when i get to chose file and go on to select it, I guess ff treats that like going out of progran and refreshes the page and i cant upload at all.you used to be able to block this in about config but you cant access config settings anymore. All other browsers are fine, I dont have ram issues it's just ff...

Asked by Nolimit 1 day ago

my informatin

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the … (read more)

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

Asked by Adrian 6 days ago

Last reply by Adrian 5 days ago

FireFox Blank pages Facebook video freezing for 3 seconds intermittently while playing

My Firefox keeps loading blank pages. I have to right click on it and choose reload. also while viewing facebook movies while its playing it freezes you can still hear so… (read more)

My Firefox keeps loading blank pages. I have to right click on it and choose reload. also while viewing facebook movies while its playing it freezes you can still hear sound but video freezes for 3 seconds then plays and will do it again a few minutes later. This happens every time there is a new release of FF. I have uninstalled FF and reinstalled it. Also started in safe mode and it seems to work but comes back later.

Asked by buzzme 6 days ago

Firefox upgrade 93.0 loads very slow

I just upgraded to version 93.0 of Firefox and it takes it sometimes up to 2 mins to load also when you click on something after it loads it gets the circling round arrow… (read more)

I just upgraded to version 93.0 of Firefox and it takes it sometimes up to 2 mins to load also when you click on something after it loads it gets the circling round arrow and the screen fades to grey. How can I revert back to the previous version? Any help will be appreciated, thanks.

Asked by mail4jmmjr 6 days ago

Back Button

When going to Realtor.com to view properties and clicking on the map button to see where it is and then using the back button instead of going back to where I was it alwa… (read more)

When going to Realtor.com to view properties and clicking on the map button to see where it is and then using the back button instead of going back to where I was it always goes back to the top of the page and then I have to scroll and find the property I was looking at to then view another one that I like. This happens every time. I have already turned off my add-ons, extensions and changed all my settings to default and nothing is working. If I use Microsoft Edge which I hate there are no issues so the problem has to be a setting in Firefox that is wrong.

Asked by fdn4yl 6 days ago

Last reply by fdn4yl 4 days ago

Audio Completely Missing

After the latest boot-up on my Manjaro desktop, Firefox is compeletely mute. All other applications are producing sound as normal, it's just Firefox that's gone silent. C… (read more)

After the latest boot-up on my Manjaro desktop, Firefox is compeletely mute. All other applications are producing sound as normal, it's just Firefox that's gone silent. Checked the mute settings on the individual tabs, Checked the speakers, checked the linux system settings, checked ever volume control I can find, still no sound. I'm stumped. As far as I can tell, there's nothing telling Firefox to keep quiet, it just is for some inexplicable reason.

Asked by E.T.Smith 6 days ago

Last reply by E.T.Smith 4 days ago

Can't get into my account

I'm trying to login to Firefox on my new computer but I keep hitting a wall. A long time ago (like years at this point) I used a previous email address. I've since change… (read more)

I'm trying to login to Firefox on my new computer but I keep hitting a wall. A long time ago (like years at this point) I used a previous email address. I've since changed the main email and the back up email to different ones. I'm trying to sign in and it sends an email to my main email. I get the email, use the code, but it jumps to "incorrect password" and displays the very, very old email as the account I'm attempting to login to.

I've tried clicking on "use a different account" but it just restarts the entire process. I also tried to add a recovery key but it just keeps saying "try again in 15 minutes" even though I tried about 5 hours apart. I don't know why my sync still thinks I'm using an old email address when I've had it changed for years. This has happened before but I was always able to somehow get in and sign in.

Is there some way I can fix this?

Asked by Megami 6 days ago

Buffering while watching tv and movie streams

Since a couple updates ago, I am now getting a ton of buffering on amazon prime streaming, peacock network streaming and other streaming services. I have even tried disab… (read more)

Since a couple updates ago, I am now getting a ton of buffering on amazon prime streaming, peacock network streaming and other streaming services. I have even tried disabling hardware acceleration with no luck.

Asked by jahuntley 6 days ago

Firefox update erases security settings

Twice ! now, with the two most recent updates to Firefox my privacy settings have been erased. Specifically "Exceptions - Cookies and Site Data". This is most annoying as… (read more)

Twice ! now, with the two most recent updates to Firefox my privacy settings have been erased. Specifically "Exceptions - Cookies and Site Data". This is most annoying as I need to rebuild the list each time.

How can I preserve these "Exceptions - Cookies and Site Data" across updates? Or, is this a bug? Or, is this considered a feature?

Thank you

Asked by kalamanci 6 days ago

Firefox seems to load pages normally, but when connected to Mozilla VPN, Firefox cannot load any web page.

Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as tho… (read more)

Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as though I am not connected to the internet. Other browsers do not experience this issue. Even after disconnecting from the VPN, Firefox only regains the ability to load web pages after restarting it.

I have tried using a private window with no add ons and there was no change. I have also tried refreshing Firefox. That does initially fix the issue but as soon as I close Firefox after refreshing, the issue returns. I would prefer if I didn't need to refresh Firefox every time I want to use Mozilla's VPN.

Asked by jlabeef1 6 days ago

Firefox is consuming more and more resources

Every day Firefox becomes slower, more heavy and crashes a lot. When I checked the task manager (picture attached) I found that it's consuming a lot of resources although… (read more)

Every day Firefox becomes slower, more heavy and crashes a lot. When I checked the task manager (picture attached) I found that it's consuming a lot of resources although I'm opening only one window browser without tabs.

Asked by MhmdJan 6 days ago

Help : Unlock my account

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox da… (read more)

Hi,

I tried to sync my Firefox account but this happened :

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

Thanks!

Asked by Yousef 6 days ago

Last reply by Yousef 5 days ago

I wish to receive a refund for Mozilla VPN

I have been working with your support team to try to successfully install and launch Mozilla VPN on my Windows 10 desktop. We have not had a successful attempt. I wish to… (read more)

I have been working with your support team to try to successfully install and launch Mozilla VPN on my Windows 10 desktop. We have not had a successful attempt.

I wish to request a refund for my subscription. Your help system says that to do so, I need to open the VPN app and click on the "HELP" option.

Unfortunately, I was not able to successfully install and launch the app, so I am unable to open the app to request a refund.

I requested a refund by replying to one of the support messages I received, but I am not sure I am going through the proper channels. ... I know there is only a 30-day window during which I can request this $59.88 refund, and the clock is ticking.

Can you help me?

Asked by Lee63 6 days ago

Twitch stutter and lag only on Mozilla Firefox Browser

Hi i wanted to write this cause when ever i go watch a stream on twitch there's stutter and lag 24/7 on the stream and this happens only on Mozilla Firefox since 1 2 mont… (read more)

Hi i wanted to write this cause when ever i go watch a stream on twitch there's stutter and lag 24/7 on the stream and this happens only on Mozilla Firefox since 1 2 months . My connection is really fast and i tried clearing cache data history , or disabling hardware acceleration but nothing . To check if the browser or my pc/net was the problem i went on Edge and Google chrome and i kept both mozilla and the other browser open on the same twitch channel and only the Mozilla one was permanently stuttering and slow buffering . Is this issue fixable cause if its not i'm prob gonna swap back to Chrome .

Asked by Kuraik 6 days ago

YouTube Issues

Since the recent Firefox updates my YouTube is messed up. This issue started a few months ago. The thumbnail pictures on the right side of the video screen do not match t… (read more)

Since the recent Firefox updates my YouTube is messed up. This issue started a few months ago. The thumbnail pictures on the right side of the video screen do not match the titles. The pictures and titles have nothing to do with each other. The "comments" section on a video are not available unless I take my cursor and strategically find the little sweet spot to allow me to start typing.Also my name appears on other viewers comments and others on my comments. If I go to "task manager, right click on "Task Manager" and click "restart" the problem goes away for one viewing then returns. If I open and sign in to Youtube in Chrome everything works fine, so I know it's not a YouTube settings issue. Please help, it's driving me crazy!!

Asked by jsofchek 6 days ago

Downloads don't start

Downloads won't start at all, from wetransfer to any website the popup won't even show up and the download will not start. I've tried the suggessted solutions and I've co… (read more)

Downloads won't start at all, from wetransfer to any website the popup won't even show up and the download will not start.

I've tried the suggessted solutions and I've come across this:

I restarted my firefox in troubleshoot mode and the problem went away, but it keeps happening in normal browsing. I've turned off hardware acceleration, turned off my extentions (all of them & one by one), I've done the resets in the config page, cleared downloads and cookies, changed theme, everything that is suggested is the problem goes away in troubleshoot mode, but it doesn't work.

Any other suggestions? Ideas?

Asked by embleer8.5frith 6 days ago