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Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (read more)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 2 months ago

Last reply by FredMcD 2 hours ago

Control key removes selected text

Hello! I have a problem with Firefox. Whenever I have selected text and I press the control key, that text becomes unselected. Is like I lost focus of the window or the i… (read more)

Hello! I have a problem with Firefox. Whenever I have selected text and I press the control key, that text becomes unselected. Is like I lost focus of the window or the input text when I'm pressing the control key.

This is really annoying because it makes copy and paste really complicated. Most of the times I have to select the text and right click - "Copy" instead of a simple "Control + C". This only happens on Firefox, as on Chrome the control key works as expected.

I'm on Linux.

Any help will be greatly appreciated, thank you so much!

Asked by McSonk 2 days ago

Last reply by jonzn4SUSE 1 day ago

Stopping autoplay videos

How do I stop autoplay and autoloading of videos on yahoo.com news page. Am using Firefox 92, settings-autoplay default for all websites is set "Block Audio and Video". … (read more)

How do I stop autoplay and autoloading of videos on yahoo.com news page. Am using Firefox 92, settings-autoplay default for all websites is set "Block Audio and Video". This issue seems to be only on the yahoo.com news page, other sites such as cnn.com. pbs.org do not autoload videos.

Asked by epaski 1 month ago

Last reply by TNorth 3 days ago

I am logout and i lost my recovery codes.

My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. Ho… (read more)

My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by realhero3132 1 month ago

Last reply by Bithiah 1 week ago

HOW TO CHANGE BACK TO OLD FIREFOX BROWSER - UPDATE TERRIBLE

How do you change back to the OLD Firefox browser? the new up-date screwed up my computer visuals, format layout, menu bar and it even grabbed my icons on the desk top an… (read more)

How do you change back to the OLD Firefox browser? the new up-date screwed up my computer visuals, format layout, menu bar and it even grabbed my icons on the desk top and used firefox icons on my Yahoo mail and for Face book...the new set up it throws out is oversize! terrible...and I am not the only one who dislikes this newest update... SR

Asked by sharrisrose 1 month ago

Last reply by Bithiah 1 week ago

Audio Crackle/Stutter on Udemy/Youtube

I've dug deep around the internet for this and seem to find variations on this issue throughout Firefox' history going back many years. I've found articles that detail p… (read more)

I've dug deep around the internet for this and seem to find variations on this issue throughout Firefox' history going back many years. I've found articles that detail problems similar to mine dating back 5+ years.

Essentially, when I increase the playback speed on videos, most notably on Udemy but also on other sites like Youtube or Twitch, after a few seconds and sometimes a few minutes, the sound begins to crackle. The same thing happens when I switch tabs from one video and switch back to the video playback tab.

I've eliminated internet connection speeds (tried in three different locations with two different computers) as a potential issue, tried tweaking multiple settings in the about:config section, enabled/disabled various windows services and enabled/disabled hardware acceleration and tried safe mode with all extensions disabled. This issue does not happen in Chrome or Edge on either of my two machines. This is purely isolated to Firefox.

I've tried every fix I could find with no resolution. I love Mozilla and the what the company stands for and would love to continue using the product, but the constant crackling as I'm trying to learn new skills is on the verge of driving me crazy. It would seem that such a fundamental HTML5 concept as video playback would be well tested and well engineered in Firefox, but as I mentioned, I'm seeing the same issue on multiple machines in multiple environments.

Any additional help anyone has to offer would be much appreciated.

Asked by orkitect 1 month ago

Last reply by Bithiah 1 week ago

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (read more)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 2 months ago

Last reply by Vioniel.X 1 week ago

Logging out doesn't delete Homepage and New Tab data

Hi! I weekly use Firefox on a shared computer and would like to have it delete Homepage and New Tab data automatically when I log out. How do I do this? If you need more… (read more)

Hi!


I weekly use Firefox on a shared computer and would like to have it delete Homepage and New Tab data automatically when I log out. How do I do this?

If you need more info please feel free to ask!


Kind regards, Rota

Asked by Rota 1 month ago

Last reply by FredMcD 1 week ago

Firefox (default) homepage

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and i… (read more)

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

Asked by iqbalusmani 2 months ago

Last reply by cor-el 1 week ago

Keyboard shortcuts not working on MAC OS Big Sur

I just installed Version 90.0.1 on MAC OS BigSur latest version. I followed some old post I found regaridng this isssue and nothign is working. I am using customized shor… (read more)

I just installed Version 90.0.1 on MAC OS BigSur latest version. I followed some old post I found regaridng this isssue and nothign is working. I am using customized shortcuts for Cut, Copy, Paste and find similar cu the keyboard shortcut on Windows PC Ctr+C, Ctr+V. These shortcut are working for all other applications including Safari and Chrome. None of them is working fro Firefox. I need to use CMD+C, CMD+V and so on. I do not have any language packs added except the primary English US. This is the main reason why I am not using Firefox for the most part. I reinstalled the appliaiton af ew times, I have created a secodn profile on MAC and Firefox, I start in refresh mode, issue is still there. Any solution to this issue?

Asked by John Minea 1 month ago

Last reply by JeffGates 2 weeks ago

Firefox update message pop-up

I would like to know how to stop the Firefox pop-up update message that says "Update available. Download the latest version of Firefox". It's in my face all day long and … (read more)

I would like to know how to stop the Firefox pop-up update message that says "Update available. Download the latest version of Firefox". It's in my face all day long and very annoying plus it covers up the upper right corner of the screen. Please explain how to turn it off. Thanks, Phil Walen.

Asked by paw32 3 weeks ago

Last reply by FredMcD 3 weeks ago

Is it possible to return the Bookmarks to their orginal setting without using a CSS file?

Windows 10 x64 Pro Firefox 92.0 Is there a way to restore the appearance of Firefox Bookmarks to v88 or earlier? The extra space between each Bookmark is a pain and none … (read more)

Windows 10 x64 Pro Firefox 92.0

Is there a way to restore the appearance of Firefox Bookmarks to v88 or earlier? The extra space between each Bookmark is a pain and none of the "fixes" seem to work.

I am not up with messing around with css files to make things seem as they was.

I have Proton Colors Add-on and that supposed to make things look as they did before but they do not.

When Firefox updated to 91.0 I reinstalled v88 which was fine - apart from Firefox nagging me on a daily basis to update to 92.0 which I stupidly did.

Any suggestions please?

Peter

Asked by Peter749 2 months ago

Last reply by vze3y47b 3 weeks ago

mouse cursor issues with Google Maps

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anyt… (read more)

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anything on a map. This problem seems to have started out of the blue yesterday (September 10, 2021). I made no changes to anything that I am aware of. This problem does not happen on any other browser page, or any other application on my PC. Just Google maps through Firefox. I tried Google Chrome and the cursor worked fine.

Asked by schneidm 2 months ago

Last reply by Will 3 weeks ago