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Cannot log in to American Airlines website AA.Com

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https:… (read more)

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https://www.aa.com/sorry.html. I have no problem logging in on one of the other major web browsers. Ad blocker is turned off, cache has been cleared, all the tricks that usually solve such problems. So, I'm beginning to think that something in a recent Firefox update doesn't play nice with AA.com. I'm using Firefox Ver 91.0.2.

Any suggestions?

Asked by Tom Huckstep 8 months ago

Answered by Tom Huckstep 8 months ago

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Firefox crashing after being closed

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/… (read more)

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/2021, 8:13 AM bp-7cb6c59b-3302-4789-ae02-3b4e00210826 8/26/2021, 6:28 AM bp-970abf7c-27f8-4bd3-acee-d28f00210826 8/26/2021, 6:28 AM bp-0c852917-64f5-4955-9eb6-e619d0210826 8/26/2021, 6:28 AM bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 8/26/2021, 5:38 AM bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 8/26/2021, 5:30 AM bp-d255c0a0-9072-4800-bc81-790230210826 8/26/2021, 4:23 AM

Asked by fanucweld 8 months ago

Last reply by cor-el 8 months ago

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Bookmarks broken?

Started up my PC today, and my bookmarks are gone. Saw the suggestion to restart, it didn't work. Followed down the list and tried to load up back ups from the previous … (read more)

Started up my PC today, and my bookmarks are gone.

Saw the suggestion to restart, it didn't work.

Followed down the list and tried to load up back ups from the previous days, didn't work.

Tried several days, no help.

Now Firefox won't even let me create a new bookmark.

Is there a virus involved? Is microsoft attacking browers they don't make? What the heck?

Thanks in advance for any suggestions...

Asked by AlanWhipple 8 months ago

Last reply by cor-el 8 months ago

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Slow loading website I visit ONLY on Firefox, and ONLY for me?

I'm having a strange problem with one particular website on my Mac that I hope someone here can solve. I started having this problem on Wednesday morning of this week. T… (read more)

I'm having a strange problem with one particular website on my Mac that I hope someone here can solve.

I started having this problem on Wednesday morning of this week.

This is the particular website: https://www.underconsideration.com/brandnew/

It loads incredibly slow for me on my iMac. I'm using the Mojave operating system if that helps.

I contacted their website moderator first and foremost to see if anyone else was having this problem, but he said there are NO other reports. He couldn't offer any help and was also stumped.

Before you offer suggestions, this is what I tried to no avail:

• Restarted Firefox in Safe Mode with ALL plug-ins and extensions turned off • Performed a Refresh on my Firefox browser from scratch • Emptied ALL cache, history and cookies • Unplugged and restarted my Mac, modem and router

Is it a case where I need to delete my Firefox browser and reinstall it?

Is there a corrupt pref file somewhere on my Mac that I got from this website, like Malware?

I know if you visit the website above, it will work perfectly for you, so I really hope someone can help with this strange problem. I'm stumped!!!

Asked by stevewiskowski 8 months ago

Last reply by cor-el 8 months ago

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  • Archived

Same problem crashing on shutdown tried every muther....... thing no one knows how to help embarassing!!

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210… (read more)

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210828 8/27/2021, 9:06 PM View bp-f91c49cf-848d-4bbe-8aea-342710210828 8/27/2021, 8:54 PM View bp-59662c27-2ec1-4ee6-a129-455de0210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210

Asked by fanucweld 8 months ago

Answered by cor-el 8 months ago

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  • Archived

Firefox "Clear Data..." selection box not working.

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem: (1) Click on the "triple bar" icon, top-rig… (read more)

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem:

(1) Click on the "triple bar" icon, top-right, to open Firefox menu. (2) Click "Settings". (3) Click "Privacy & Security" on left side. (4) Scroll down (if necessary) to "Cookies and Site Data" section. (5) Click on "Clear Data..." button. (6) Two options are displayed: "Cookies and Site Data" and "Cached Web Content". I do NOT want to clear all my cookies as relogging into all my websites would be a pain. I ONLY want to clear my cache. (7) I attempt to click on the buttons to select the option I want, but the buttons appear to be UNRESPONSIVE. There are no ticks/check marks appearing. The only difference is that the border of the buttons changes colour slightly, but it's VERY hard to see. (Maybe this is connected with using the dark theme?) No matter what combination of button clicks I use, the two buttons remain unchecked, and they look identical. (8) If I click the "Clear" button a warning appears saying that all my cookies will be deleted. This is NOT what I want. (9) I give up and click the "Cancel" button. (10) I close down Firefox, return to the Windows desktop, and close down all possible applications and processes. I try to repeat the above steps, but the same problem happens again. (11) I give up and try to create a Firefox bug report, but I find there is now no bug reporting facility! Users can no longer submit bugs for Firefox!!! So I come here and post my problem, hoping that the community can help. (12) Thanks for any help offered!

Asked by keith.c.ballard 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Firefox not syncing new PC with OLD PC open tabs

I have built a new PC. Both PC's are logged into the same Firefox Account. The old PC has over 100 tabs open I need to have open on the new PC. When I sync, it does not o… (read more)

I have built a new PC. Both PC's are logged into the same Firefox Account.

The old PC has over 100 tabs open I need to have open on the new PC.

When I sync, it does not open the old PC tabs on the new PC.

I will need to use the old PC C drive eventually as the new PC D drive, but obviously cannot do so until the New PC has all the tabs open from the Old PC.

I cleared the browser console before attempting a sync - there are no error messages generated in the browser console after I tried to sync.

Please advise

Asked by droidware 8 months ago

Last reply by cor-el 8 months ago

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Hamburger Bar Partially Shows Language Wrong

Hello. I've just bought my first laptop today and still has a lot of things I need to set up. Now before downloading Firefox I made sure to download the US version of Fir… (read more)

Hello. I've just bought my first laptop today and still has a lot of things I need to set up. Now before downloading Firefox I made sure to download the US version of Firefox. And after it finished installing I double checked that the language is set on English and also add alternative language (Korean). It displays websites in correct language however, I noticed that the hamburger menu somehow shows 2 different language, 1 in English and the other in my local language (Indonesian), how do I fix this? It's so frustrating I don't want to use my local language, it's very awkward.

Asked by calvincaesar777 8 months ago

Last reply by cor-el 8 months ago

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  • Archived

alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0 and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f… (read more)

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0

and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

Is this something I need to worry about? My internet has been running slow as of late.

Asked by FredMcD 8 months ago

Answered by FredMcD 8 months ago

  • Archived

Scroll does not work, pops back to top and does not allow scroll to bottom

Scroll feature is not working correctly. When I try to scroll down, the image will "pop" back to the top, not allowing me to scroll down. I scroll using either the tr… (read more)

Scroll feature is not working correctly. When I try to scroll down, the image will "pop" back to the top, not allowing me to scroll down.

I scroll using either the trackpad or a trackball mouse and I still have the same problem. When I start to scroll down the web page, I get only so far and then the page snaps back to the top. It seems to have started with the last Firefox update. I am using 91.0.2

Asked by jlh68's Firefox 8 months ago

Last reply by jlh68's Firefox 8 months ago

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profiles disappeared after update

After recent Firefox update all of our profiles have disappeared. (And all our bookmarks and passwords, too!) At the about:profiles page, the only profile showing is the … (read more)

After recent Firefox update all of our profiles have disappeared. (And all our bookmarks and passwords, too!) At the about:profiles page, the only profile showing is the one I created to be able to launch Firefox. Under "Users" ..... "App Data", there are 3 profiles: the new one just created, another profile with same name and the Default profile. Can not access either of the old profiles. Both old profiles have last changed date the same as Firefox update. I hope there is a fix for this. This is almost as bad as the entire computer crashing.

Asked by lorio56701 8 months ago

Last reply by cor-el 8 months ago

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I try to access Pinterest links https://www.pinterest.com/ and showing up as blank pages

I already clear my browser's cache and cookies and it won't work, BTW it also same problem with Microsoft EDGE, and not any extension on EDGE And it can open with Google … (read more)

I already clear my browser's cache and cookies and it won't work, BTW it also same problem with Microsoft EDGE, and not any extension on EDGE And it can open with Google Chrome but the Pic still load

Asked by wzhenghd 8 months ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (read more)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

Asked by nucnik 8 months ago

Answered by tss612tss 8 months ago

  • Archived

Just signed back into firefox after getting my laptop repaired and none of my stuff synced

My laptop just came back from the shop after a hard drive crash and Ive had to reinstall everything. I just reinstalled firefox, signed in and synced but its not got any … (read more)

My laptop just came back from the shop after a hard drive crash and Ive had to reinstall everything. I just reinstalled firefox, signed in and synced but its not got any of my bookmarks, saved passwords/logins, add ons or history. I tried to do the Import and Restore but there is nothing in there. I checked the profiles, there are two, profile:defualt-release and profile:default. Neither have any bookmarks, saved logins etc. I've been using firefox for years and have synced it before and it worked then. I chose firefox specifically so that I could just restore all my stuff in the event of a crash but now I can't find any of it. Is there any other way to get all my saved stuff back? Any advice would be greatly appreiated! thanks.

Asked by shortfuseburning 8 months ago

Last reply by FredMcD 8 months ago

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Mozilla Firefox doesn't display cyrillic font on my PC

Hey! I've noticed that a few Mozilla updates before I can't see cyrillic texts on some websites on my PC. I have been waiting for new updates to fix this problem but I ca… (read more)

Hey! I've noticed that a few Mozilla updates before I can't see cyrillic texts on some websites on my PC. I have been waiting for new updates to fix this problem but I can't wait anymore, cause I always have to go to another browser to read the website I need.

Asked by satiakura 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Unresponsive page links on a well-known internet financial site

Unresponsive page links on a well-known internet financial site. Several links are completely unresponsive. I am unable to access or manage account funds. Customer sup… (read more)

Unresponsive page links on a well-known internet financial site. Several links are completely unresponsive. I am unable to access or manage account funds. Customer support advised trying Google Chrome. I have always trusted Firefox, and don't know what to do.

Asked by Geosyllables 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Tabs unpredictably closing when first starting firefox and opening a website

When i first start firefox idk what really causes it and can't really reproduce the issue and it's random on all pc's/os's i try by one thing in common is that it happens… (read more)

When i first start firefox idk what really causes it and can't really reproduce the issue and it's random on all pc's/os's i try by one thing in common is that it happens when i use my synced firefox account

So when it starts and i open a website it "sometimes" just closes immediately and have to reopen that website Also happens from a saved session. It's the wierdest issue i have ever seen as it's random and there isn't a way to really reproduce it to as far as i know.

I am sure it's some setting that is synced with my account as i didn't have the problem before i have had this issue for a few years now i think and it's really annoying and have looked if there was anything similar to this issue and couldn't find anything.

Asked by ComPieter 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox consistently deletes previous session.

Hi, A few months ago, Firefox started deleting the previous session occasionally. Then it started doing it more and more frequently, until last week when it started doing… (read more)

Hi,

A few months ago, Firefox started deleting the previous session occasionally. Then it started doing it more and more frequently, until last week when it started doing it every time I closed the session. I tried researching the problem, but I didn't find much. One source suggested closing the session by clicking Exit at the bottom of the Application Menu. No luck. I'm not sure if it has anything to do with having the box for Remember browsing and download history in Settings ticked; I hope not because I need to keep the browsing history. I can't think of anything else I've tried, and I really hope someone can help me with this. I know a lot of other people have had this problem.

Thanks La Belle Otero

Windows 10 Windows Defender CCleaner Dragon NaturallySpeaking 15

Asked by La Belle Otero 8 months ago

Last reply by La Belle Otero 8 months ago

  • Archived

Some hyperlinks just don't do anything when clicked?

Hello guys :) Love the browser real great Shtuff but I seem to be having this problem lately where some hyperlinks dont react when clicked (As in it's as if I'm not even … (read more)

Hello guys :)

Love the browser real great Shtuff but I seem to be having this problem lately where some hyperlinks dont react when clicked (As in it's as if I'm not even clicking them at all) but luckly I can right click them and open in new window and that works fine

Here is a link I can't open (This problem persists even after closing firefox and seems to effect nonspecific links): https://www.quora.com/Whenever-I-click-on-any-link-or-sometimes-just-a-random-click-opens-a-new-tab-of-an-advertisement-website-How-do-I-stop-this

Please help its really annoying <3 :(

(not that its stopping me from accessing them just that half the stuff i click just doesnt open the fist time and I end up with a million different windows open lol)

Many Thanks to the kind soul who replys :)

Asked by Crazycat X3 8 months ago

Last reply by Crazycat X3 8 months ago