Showing questions tagged: Show all questions
  • Archived

Security Keys for Google Account

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To si… (read more)

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, ask your admin about registering a new security key or choosing another second step for verification.

I am the administrator of my account on Google Workspace. I have no idea what the problem is. I have MFA turned on and I am able to log in to Google with Chrome and Edge. I don't see an option on the Google Admin security tab to create a new security key. Please advise on a fix. Thanks

Asked by andrew151 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

since its latest damn update firefox requires i give permission to go to my own home page!!!

Since its latest update, I think, not sure which one as it has so very many, all causing me problems; firefox now no longer takes me to my homepage even tho that is the o… (read more)

Since its latest update, I think, not sure which one as it has so very many, all causing me problems; firefox now no longer takes me to my homepage even tho that is the one I have chosen in my ff settings. It is the page that came on everytime I go online or open another window. It is my main email account and I go on it for many reasons through out the day. But now instead of taking me to my homepage it puts up a stupid message telling me the page doesn't need authentication and could be a trick, do I still want to go on it. As I am always working and going on this page this has become a big time waster and aggravation. I have tried several things, can't fix it. How do I get rid of this stupid message. My homepage has been the same for years.

Asked by shonatrill 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why is history not being saved in firefox. The answer to this depends on my uninstalling firefox and using chrome instead. I have done this but i am giving my chance to use firefox again.

Why is history not being saved in firefox. The answer to this depends on my uninstalling firefox and using chrome instead. I have done this but i am giving my chance to u… (read more)

Why is history not being saved in firefox. The answer to this depends on my uninstalling firefox and using chrome instead. I have done this but i am giving my chance to use firefox again.

Asked by fusion282004 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Browser 'Out of Date' Message on a Website

Bloomberg.com website says my browser is out of date (see image); but, I'm using latest Firefox. Recently my browser profile became corrupted and I replaced it with a sa… (read more)

Bloomberg.com website says my browser is out of date (see image); but, I'm using latest Firefox.

Recently my browser profile became corrupted and I replaced it with a saved good copy. Not sure if this is what is flagging the out of date detection.

Asked by Chrys6600 1 year ago

Last reply by cor-el 1 year ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 1 year ago

Last reply by dpt150v 1 year ago

  • Archived

Ancestry.ca not working properly with most recent update

I am using a Mac with Big Sur Version 11.4. Firefox version is 91.0. When I am using ancestry.ca and as an example I right click on a link to open a new tab it will say… (read more)

I am using a Mac with Big Sur Version 11.4. Firefox version is 91.0. When I am using ancestry.ca and as an example I right click on a link to open a new tab it will say

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies
I have deleted all cookies it makes no difference. I have disabled all enhanced tracking protection features. I have cleared the cache as well. I have put ancestry.ca in I have disabled https everywhere. Before the update this was working fine.  When I go to Safari and do the exact same thing it works fine.

Thanks in advance for any help

Asked by steve.miles1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

YouTube videos take a long time to load!

Hello, as described in the topic, YouTube videos always take 15-20 seconds (sometimes longer) to start. It's not because of my internet because with Chrome and Edge they … (read more)

Hello, as described in the topic, YouTube videos always take 15-20 seconds (sometimes longer) to start. It's not because of my internet because with Chrome and Edge they start immediately. I also cleaned up Firefox and then it ran 1 day better and then worse again. What can I do now to fix this problem?

Thank you!

Asked by leckmirdiepoperze 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

links in websites not opening

This has just started happening If I click on a link in a website nothing happens. Up until yesterday Firefox would open the link in the same tab, but now it just sits t… (read more)

This has just started happening

If I click on a link in a website nothing happens. Up until yesterday Firefox would open the link in the same tab, but now it just sits there. If I right click I can open in a new tab, but not in the same tab

I've cleared cache, cookies, etc etc. Shut down and fired up, nothing seems to work.

Asked by mad prof 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (read more)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Certificate error when trying to access my new printer's web interface

I got a new printer today. Epson WorkForce Pro 3820. When I access the web interface, I get this error. I can proceed past it but I'd like to know how to get rid of the … (read more)

I got a new printer today. Epson WorkForce Pro 3820. When I access the web interface, I get this error. I can proceed past it but I'd like to know how to get rid of the error. Thank you. Barbara

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to 192.168.xxx.xx. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Learn more…

192.168.xxx.xx uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

View Certificate

Asked by Barbara 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

browser content unreadable

from some time ago, my Firefox browser acts strangely. First I thought it was caused by the adblock add-on but I've remove them and again it happened just when I was abou… (read more)

from some time ago, my Firefox browser acts strangely. First I thought it was caused by the adblock add-on but I've remove them and again it happened just when I was about to make online payment using credit card.

Attached with the screenshot from facebook when the browser crashed.

my firefox version is 91.4.0esr (32bit), OS is Windows 10 Enterprise, version 20H2.

Asked by mickeywawa 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Choices in setting not checking. Can't tell what is on or off with 91.0!

None of the boxes in my setting are changing when I click on them. I have never had this problem before, and only since the 91.0 update today. I can't see what I've turne… (read more)

None of the boxes in my setting are changing when I click on them. I have never had this problem before, and only since the 91.0 update today. I can't see what I've turned on or off, and it took me more than 20 minutes of experimenting to discover which choice I accidentally checked when my cat jumped onto my arm (the mouse button clicked before he stepped on the scroll wheel). I can't adjust anything if I can't see which choices I'm making, or which I don't think need to be changed. I did a fresh reinstall after, but having the same problem. The image was taken afterward. In it, I have tried to activate three choices. Can you tell me which ones? I can't tell, because none of the boxes have changed. And where did my separate tabs go? Having inactive tabs not separated, while the active tab is just floating there - literally, it is not just a floating sign acting as a tab - is seriously distracting. Is there a way to change this to, at the very least, make the inactive tabs separate again so the active one isn't such an independent eyesore?

Asked by Bing1952 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Could we get a fix for the spacing of the bookmarks and menu in 91.0?

Could we get a fix for the spacing of the bookmarks and menu in 91.0? The double spacing is back and the proton config change doesn't work. Wonderful that you are trying … (read more)

Could we get a fix for the spacing of the bookmarks and menu in 91.0? The double spacing is back and the proton config change doesn't work. Wonderful that you are trying to make things more readable on a phone but there are still lots of people who use Firefox as their PC browser.

Asked by njdev 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Disable Proton in version 91

Proton is absolute c..p as an interface I need a simple about:config fix to disable this junk permanently and get back to the classic interface forever telling future Fir… (read more)

Proton is absolute c..p as an interface I need a simple about:config fix to disable this junk permanently and get back to the classic interface forever telling future Firefox updates to leave the interface alone I do not need the hassle of having to fix something that was not broken until you improved it

Asked by phil.wharram 1 year ago

Last reply by soccerchamp42 1 year ago

  • Archived

Search engine

The last 3-4 days, google always shows as my search engine in the search bar. I've deleted it numerous times and have it set back to Yahoo first and Duck Duck Go second.… (read more)

The last 3-4 days, google always shows as my search engine in the search bar. I've deleted it numerous times and have it set back to Yahoo first and Duck Duck Go second. No matter, google still shows up in the search bar as the search engine. I've checked the web and tried everything I've found to get rid of the hijacking but nothing works. I even uninstalled Google Chrome, which I don't use anyway. I've run malwarebytes, Webroot Secure Anywhere, ADW Cleaner and Super Anti Spyware with clean results. Anybody know how to stop this for good?

Asked by sonnyboy1 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Long startup / Checkbox in settings not displaying properly

Seriously, it takes 3 minutes that Firefox start loading websites. That's the problem for like one year. Are you gonna to fix it? Im not gonna delete every time manually … (read more)

Seriously, it takes 3 minutes that Firefox start loading websites. That's the problem for like one year. Are you gonna to fix it? Im not gonna delete every time manually cache or storage from "profile" folder. This is not how it should work.

Also since last update I don't know what options I have turned on/off - every checkbox is white.

P.S. thanx for destroying the Firefox design and layout... looks like it's time to move on Chrome or Opera. Everything works well on this browsers.

Asked by Tomasz Kowieszko 1 year ago

Last reply by TyDraniu 1 year ago