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Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 1 year ago

Answered by John Gordon 1 year ago

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Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (read more)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 1 year ago

Answered by brianheckert 1 year ago

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FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (read more)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Asked by arugula 1 year ago

Answered by SUMOsJR 1 year ago

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Can't Import Files from CSV

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The … (read more)

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

Asked by joyce.wolf 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Input type month

Hello! I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it w… (read more)

Hello!

I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it with Microsoft Edge and it works. Maybe I should set something up in my Firefox configuration?

Best regards

Asked by patyczek256 1 year ago

Answered by TyDraniu 1 year ago

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Self Signed certificate issues

I have been using Firefox for years now, but since an update a couple of months back, when I deploy a new internal site I receive an error stating that the "Secure Connec… (read more)

I have been using Firefox for years now, but since an update a couple of months back, when I deploy a new internal site I receive an error stating that the "Secure Connection Failed" because of "Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL". There is a official workaround explaining how to bypass this issue, however it doesn't work. I have tested the same sites with Chrome, Edge, IE and it always works why is Firefox suddenly not working? Below are images of my local lab replicating the issue.

Asked by alexnasseh 1 year ago

Answered by cor-el 1 year ago

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Vertical scroll bar is missing

Hello! It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings … (read more)

Hello!

It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings and forums, but cannot seem to find an answer? If you can direct me at it, would be great!

Thank you!

Asked by alunurm.reelika 1 year ago

Answered by FredMcD 1 year ago

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Vertical Scrollbar Too Small Issues

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only tempora… (read more)

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only temporary solutions. I'll state them here for simplicity:

a) The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). Paste in "*{scrollbar-color:auto!important; scrollbar-width:auto!important;}"

This worked but then some scroll bars were extremely thick, and even showed while watching YouTube videos.

b) Clearing the startup cache.

Again, this did seem to work, but only temporarily. I removed the file from step a) and it remained fine until a day or two later.

~

Firefox Version 88.0 (64-bit), Windows 10 v10.0.19041 Using screen extension with HDMI. Problem happens on both screens. Pages that this occurs on seem to be random, increasing over time. The page I'm writing this question on included. Thanks for reading and helping.

Asked by tomi.fodor 1 year ago

Answered by cor-el 1 year ago

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Unable to make Firefox the default browser via GPO on Windows 10

I'm using these instructions for making the FireFox browser the default browser via GPO: https://support.mozilla.org/en-US/kb/make-firefox-enterprise-default-browser#fire… (read more)

I'm using these instructions for making the FireFox browser the default browser via GPO: https://support.mozilla.org/en-US/kb/make-firefox-enterprise-default-browser#firefox-enterprise:win10: and I'm unable to do so successfully.

When I perform the steps what happens is that no browser becomes the default. Trying to open an html document causes Windows 10 to ask the user to pick which browser they would like to be the default web browser. I can choose Firefox at that point but if I reboot or do a gpupdate /force, the default app for browser goes back to not having one selected.

I can use the same steps to a file at the same network location to make Google Chrome the default browser without issue, but when I switch back to trying to make Firefox the default the same problem returns. I've tried the rapid release version and the ESR version. I have also uninstalled and reinstalled Firefox.

I feel like the issue is related to the default associations xml file from the instructions which states ProgId="FirefoxHTML . If you look in the windows registry, "FirefoxHTML" is not listed as an option for either of these keys: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.html\OpenWithProgIds Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.htm\OpenWithProgIds

If you go here: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Firefox-308046B0AF4A39CB\Capabilities\URLAssociations

Instead of "FirefoxHTML" it lists "FirefoxURL-308046B0AF4A39CB" for the http and https url associations.

Does anyone have a solution to this problem or another way to make Firefox the default browser for multiple machines remotely?

Asked by adidasnmotion 1 year ago

Answered by Mike Kaply 1 year ago

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Disable alt+scroll going back/forward

Hi, I need to use alt+scroll to zoom in and out on a website I use regularly. However, often, I will use alt+scroll to zoom out and end up leaving the session as firefox … (read more)

Hi, I need to use alt+scroll to zoom in and out on a website I use regularly. However, often, I will use alt+scroll to zoom out and end up leaving the session as firefox backs out to the previous page. This means that I have to spend a long time logging back in and loading my page.

I have tried shortkeys, but it doesn't seem to support modifying shortcuts using the scroll wheel.

How can I disable this shortcut?

Thank you.

Asked by andrenaveed 1 year ago

Answered by cor-el 1 year ago

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Firefox keeps trying to update and to install the Software updater even though I opted out

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the lates… (read more)

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Asked by vascocc95 1 year ago

Answered by vascocc95 1 year ago

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Google Maps Shows Wrong Location...Only in Firefox

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox bu… (read more)

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Asked by danmcmartin 1 year ago

Answered by danmcmartin 1 year ago

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Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper r… (read more)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Asked by Slouch 1 year ago

Answered by Slouch 1 year ago

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Can't access any google site on Firefox

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that … (read more)

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.". It only happens when I'm using Firefox. I tried deleting the cookies and even reinstalling, but nothing works. Please help. I miss youtube.

Asked by lnicofideo 1 year ago

Answered by cor-el 1 year ago

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Japanese characters are not appearing. (SOLVED)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it w… (read more)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Asked by Bond 7 months ago

Answered by Bond 7 months ago

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Is there a way to disable "Open File" and "Save Page As" operation from the menu?

Our company is using Firefox. We recently have found that you can launch Command Prompt or PowerShell by typing "cmd" or "powershell" into address bar of "Open File" or "… (read more)

Our company is using Firefox. We recently have found that you can launch Command Prompt or PowerShell by typing "cmd" or "powershell" into address bar of "Open File" or "Save Page As" menu.

Since we can not accept this behavior for security reasons, we are considering disabling "Open File" and "Save Page As" feature themselves. Is there a way to realize this?

We sought options to disable these features, but could not find any so far. Or If there is alternative solution for this, that would be highly appreciated if you share your knowledge.

moved from Firefox -> Firefox for Enterprise

Asked by Flagab 1 year ago

Answered by Mike Kaply 1 year ago

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separate rows for tabs and bookmark toolbar

On my old computer, the Firefox tabs were on a different line/row than the bookmarks toolbar. Now they are both in the same row and I cannot find any instructions on how… (read more)

On my old computer, the Firefox tabs were on a different line/row than the bookmarks toolbar. Now they are both in the same row and I cannot find any instructions on how to make them two different rows (tab row on top and bookmark toolbar underneath).

Any help would be appreciated. Thank you.

Asked by moffettl 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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View Page Info link is gone.

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the… (read more)

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

Asked by PCZero 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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CTRL + click - doesn't open link in new tab

On a certain webpage the behaviour of CRTL + left click vs. right click -> open in new tab is deviating. I've tried it with turned of addons and in different versions … (read more)

On a certain webpage the behaviour of CRTL + left click vs. right click -> open in new tab is deviating. I've tried it with turned of addons and in different versions of firefox. (It is annoying because it overrides the current tab and i have to restart the listing of podcasts)

https://www.mdr.de (for example check out the podcast episodes here https://www.mdr.de/nachrichten/podcast/kekule-corona/index.html ) CTRL + left click = mostly opens in the same tab right click menu = works fine

Asked by mattias-ich 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago