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Permission popup won't go away

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (but… (read more)

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (buttons) and a ckbox remember this. I click remember and click Allow - nothing, popup still there - click clickclick @$!#! CLICK! nothing. OK, Deny, click - nope, don't remember Allow nope. And here I sit with 10% of my screen with this permission popup that won't go away. FF 88.0.1, FC32, Lenovo laptop

Asked by cal.lidderdale 1 year ago

Answered by cor-el 1 year ago

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All my bookmarks are gone after reverting to previous firefox version

Good day, I am so upset and frustrated after losing all of my bookmarks from my favorite browser that have decided to ask this question here which I'd normally not do an… (read more)

Good day,

I am so upset and frustrated after losing all of my bookmarks from my favorite browser that have decided to ask this question here which I'd normally not do and am hoping someone could clarify and guide through restoring it all.

I rebooted my PC last night and upon reboot completion my firefox was updated on its own to v89 or something, the latest as of today's date and so i spent a day not liking the most important thing that I enjoyed on the previous version, which was the ability to reload the open tab by mouse right clicking on it and selecting "Reload tab" (which was the FIRST option at the top of the menu), but for some weird reason the latest update has "New tab" as the first option to select from and no longer "Reload tab" (which is now the 2nd option), which drove me crazy as every time I went to reload my multiple open pages by mouse right clicking them and clicking on the first option at the top of the menu (which used to be reload tab), it was opening 6-7 new tabs instead as the first option at the top now is "new tab", which drove me nuts. This could be a really minor thing for some, but its not for others, its fine that its there, but there should've at least been an option to re-arrange the right click menu and either hide "new tab" as Im not even sure why that was implemented as you can simply close on the "+" signg at the end of your tab to launch a new tab if you need it, from being the first on the list or something along those lines, but I wanted my "Reload tab" be the first option on the list when I mouse right click on any page to perform action with it and thus I decided to revert to prev version Firefox Setup 88.0.1 on my Win 10 pc.

The problem I faced was when I started installing that older version I got this pop up (see attached image)

Without any serious thought I clicked on create new profile as it wouldn't let me install the older version otherwise, it either had an exit or create new option and once I created new profile it all looked brand new as if i've never owed a firefox before and I've used it for ages, my fav browser. Everything is just gone, addons, extension, everything I had organized.

I tried restoring previous profile via about:support, I see 3 on there with the latest 2 seeming to be the latest once and there was one that I think was my old one, but when I clicked on "Launch profile in bew browser" to see if thats the one I had with all my stuff, it kept giving me the same error that you see on the screenshot, so no matter what I did it just wouldnt let me launch my old one.

I searched here https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks#w_determine-if-firefox-has-created-a-new-profile tried a few things to follow, recovering bookmarks did not seem to work, I just see bookmarks from June 23rd which I didnt have any anyway, so it better not override anything I had before, and now im just so discouraged and not sure how to restore everything the way I had that deciding to post for help here.

I would appreciate if someone could clarify this instead of just posting links with tons of info to follow, I can find those links myself, some of them I followed, if someone who knows exactly what happenned and could say whether or not this is still recovarable with clear steps on what to do that would be much appreciated.

I also wonder if I was to restore my windows to previous restore point, would it restore my browser to how it was or it wouldnt?

Please assist, thank you!

Asked by myyunderground 1 year ago

Answered by cor-el 1 year ago

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Update nags when I'm already up-to-date

Every time I restart my up-to-date Firefox I must dismiss a pop-up nagging me to update Firefox. I would like to know when an update is really available, but these nags o… (read more)

Every time I restart my up-to-date Firefox I must dismiss a pop-up nagging me to update Firefox. I would like to know when an update is really available, but these nags otherwise are counter-productive. How can I stop them? (I use the release channel.)

Asked by Odin3 1 year ago

Answered by cor-el 1 year ago

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Keeps logging me out

When I restart my computer firefox keep logging me out at then I need to add email and password, then my bookmarks and plugins very annoying any solutions here ? … (read more)

When I restart my computer firefox keep logging me out at then I need to add email and password, then my bookmarks and plugins very annoying any solutions here ?

Asked by Brendan4 1 year ago

Answered by FredMcD 1 year ago

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My device ID have hack

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is b… (read more)

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Asked by henryluckyhome 1 year ago

Last reply by Paul 1 year ago

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how secure is my passwords over other apps in system

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover p… (read more)

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover problem with my saved passwords in Firefox and i mean this broke my or everyone privacy using feature of saving passwords by Firefox. After some time past installation of antivirus program Avast on my desktop PC i was surprised with new installed program on my desktop named Avast Secure Browser. I ran this program first time and without any his any question he show up in front of meon desktop. I discover in his settings that all my passwords saved in Firefox was succesfully decrypted because when i click on the eye icon my password was showed up as he is in firefox. Then i search for a file in my user profile where the Avast Secure Browser has my passwords stored and then check this file on all other user profiles on my PC where nobody not even once run this Avast Secure Browser but all passwords was already prepared for them in that file on all user accounts without any grant or approval by other users during their work on PC. I am only man which administrate this PC and I dont allow Avast Secure Browser stole my passwords from Firefox. My questions is obvious. How secure is for any user which stored their passwords in Firefox before any other system application like antivirus installed on PC with platform windows? How is possible for any app simply decrypt my passwords from logins.json file? For me it is a very bad if this was allowed through maybe some function in Firefox API that can some program use, but i am not an expert on Firefox a that is why i wrote this. If a problem is Avast which use some not good practise in this app, then i immediately send him feedback. But firstly i want answer from your team.

Asked by mbagin24 1 year ago

Answered by ReZzA 1 year ago

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How do you completely turn off update notifications in Firefox 89? on win 7 pro?

How do you completely turn off update notifications in Firefox 89? on win 7 pro? in address bar: type the following: About:config press enter [or go to] choose: sho… (read more)

How do you completely turn off update notifications in Firefox 89? on win 7 pro?

in address bar: type the following:

About:config

press enter [or go to]

choose:

show all
search preference name

app.update.silent

boolean                                  click the + and set it to true
 restart firefox browser and the nag was gone for me.
I saw this posted a few times, BUT they left out important details

after typing in app.update.silent [you must add it by pressing the + sign] yes boolean as the other apps. are set to boolean on my win 7 pro machine. yes I am in America and English is the only language I know. :( [sad isnt it?]

Asked by starnesent 1 year ago

Answered by starnesent 1 year ago

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Can't update Firefox to the latest version on Ubuntu via apt

Hi. Previously I installed Firefox on Ubuntu with command `sudo apt install firefox`. I'm using Firefox 88.0 for Ubuntu. I want to update it to the latest version. When I… (read more)

Hi. Previously I installed Firefox on Ubuntu with command `sudo apt install firefox`. I'm using Firefox 88.0 for Ubuntu. I want to update it to the latest version. When I try following commands: `sudo apt update` `sudo apt install firefox`

It says "firefox is already the newest version (88.0+build2-0ubuntu0.20.04.1)." But I know version 89 and 90 are released.

I attached "About Firefox" window. There is no update button.

Asked by Ali Nazari 1 year ago

Answered by cor-el 1 year ago

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How to keep Mozilla VPN always on with Android OS?

Mozila VPN on Android sometimes appear to automatically turn itself off. The explanation could be in your settings on Android: Go to settings, - select Apps, - - cho… (read more)

Mozila VPN on Android sometimes appear to automatically turn itself off.

The explanation could be in your settings on Android: Go to settings, - select Apps, - - choose Mozilla VPN in the list, - - - go to Battery and select background Use,

go back to Mozilla VPN in the list, - - - go to Mobile Data, - - - - turn On "Allow Background Data Usage" - - - - turn On "Allow App while Data saver is On"

now your VPN shouldn't turn off any longer.

When restarting your phone the explanation why the Mozilla VPN is OFF is that to keep your security, the app requires re-authenticating with their servers (new encryption key).

Asked by 139744cwb$×^4ho74cqo#€7bxq3b 1 year ago

Answered by 139744cwb$×^4ho74cqo#€7bxq3b 1 year ago

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Upper menu bar

My Firefox Browser on Windows 10 is 88.0.1 Version. Before updating (today to 90.0.2), I should know if the new versions will maintain the upper menu bar as an usual defa… (read more)

My Firefox Browser on Windows 10 is 88.0.1 Version. Before updating (today to 90.0.2), I should know if the new versions will maintain the upper menu bar as an usual default. Thanks.

Asked by r.t@g en Ffx 1 year ago

Answered by JP 1 year ago

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Update notifications

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let… (read more)

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Asked by JNP 1 year ago

Answered by cor-el 1 year ago

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Notifications Nags Getting Out of Conrol

Question about Allow/Disallow Notifications nags. First, why not even ONE answer on ending upgrade nags ? <sound of crickets> Guess I finally stumped the un… (read more)

Question about Allow/Disallow Notifications nags. First, why not even ONE answer on ending upgrade nags ?

<sound of crickets> Guess I finally stumped the unpaid volunteers...

Notification nags. Need to completely banished from my universe. Every site in question, every time I load the page again -- notification nags. Nags are beginning to be an issue with follow-on releases and 'improvements' to FF.

Asked by JoeJupa 1 year ago

Answered by cor-el 1 year ago

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profiles

Good day , I tried to downgrate to 88 cause the layout of newest update was crappy (is) So it made a new profile but al bookmarks etc are not there I did do the about:pro… (read more)

Good day , I tried to downgrate to 88 cause the layout of newest update was crappy (is) So it made a new profile but al bookmarks etc are not there I did do the about:profiles and see 3 diff 1's i know 1 is the 91! since if i click on open folder on the root directory it gives a whole long list on all 3 the profiles but it does not show in browser When i try to start a other profile i keep getting the pop up to make a new profile for older FF

How ever i do not want to keep making new profiles.. I just want all mmy bookmarks and paswords and add'on being in the browser

I am not a computer saffy so if any 1 can explain how to fix in easy to understand way i would be happy Ty on forehand

Asked by Firefoxuser 1 year ago

Answered by Firefoxuser 1 year ago

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Can I keep the old Firefox look if I update

I'm currently running Firefox 88.0.1 on Windows. When Firefox first released 91.0 I updated but quickly reinstalled an older version, I hate the new look with the floatin… (read more)

I'm currently running Firefox 88.0.1 on Windows. When Firefox first released 91.0 I updated but quickly reinstalled an older version, I hate the new look with the floating tabs and oversimplified colors. One of the reasons I use Firefox is cause it doesn't look like a Chrome wannabe. But now I can't open my browser without it prompting me to update. I would like to stay up to date for security reasons and the such. Is there anyway I can keep the old Firefox look and still update?

Asked by shyamchand311 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to stop updates and update notifcations FF88.0

Hey I am trying to find a way to stop all updates and update notifcations in Firefox 88.0? I set update to "Check for updates but let you choose to install them" But sti… (read more)

Hey I am trying to find a way to stop all updates and update notifcations in Firefox 88.0? I set update to "Check for updates but let you choose to install them" But still get constant update notifcations ?

Any help would be much appreciated.

Asked by randomultra 1 year ago

Answered by FredMcD 1 year ago

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Image at top sites

Dear Sirs, I can't get image at website wich URL is: https://iris.mts.rs or https://iris.mts.rs/EPG/jsp/webtv/index.html#home. Please tell me what I have to do in order t… (read more)

Dear Sirs, I can't get image at website wich URL is: https://iris.mts.rs or https://iris.mts.rs/EPG/jsp/webtv/index.html#home. Please tell me what I have to do in order to get image for those URLs? At other browsers like Chrome and Edge the image appear immediately. Best regards, Saša Pravdić

e-mail: ...


edited email from public and search/spam bots view as this is a community support forum.

Asked by Saša Pravdić 1 year ago

Answered by FredMcD 1 year ago

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I want my logged session password.

@mozilla Only Firefox browser is logged in my Facebook account. Login and password are not saved. If I loose session, account is gone. Please help view and save my pas… (read more)

@mozilla

 Only Firefox browser is logged in my Facebook account. Login and password  are not saved. If I loose session, account is gone. Please help view and save my password.

Asked by MSolar 1 year ago

Answered by MSolar 1 year ago

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Why was firefox 88.0 not updated automatically?

Dear Supporter, I got a notification from a website that FireFox is not up to date. On closer examination, this is indeed the case. Updates were supposed to be done a… (read more)

Dear Supporter,

I got a notification from a website that FireFox is not up to date. On closer examination, this is indeed the case. Updates were supposed to be done automatically.

I changed Ubuntu's update server to main server; this had no effect.

In settings preferences under updates I see: FireFox Updates Keep FireFox up to date for the best performance, stability and security. Version 88.0 (64bit) Whats new Mozilla FireFox for Ubuntu canonical – 1.0

There is no option to check or disable for automatic updates. As far as I can remember, update to this version was automatically.

In settings help under About Firefox nothing appears about updates.

Extensions: DuckDuckGo Privacy Essentials

OS is Ubuntu 16.04 LTS notification: system-up-to-date I assume that should be allright?…

Thunderbird is 68.10.0 That seems ok...

Thank you very much

Asked by hadique 1 year ago

Answered by hadique 1 year ago

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Firefox update on 16.04 LTS

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0 Firef… (read more)

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

Asked by jehurd 1 year ago

Answered by cor-el 1 year ago