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High Data Useage

Checking on a surprise loss of 12.5 gigs, in an hour. and not online during that time, they are "looking into it." Did a review of data usage per app and found that Firef… (read more)

Checking on a surprise loss of 12.5 gigs, in an hour. and not online during that time, they are "looking into it."

Did a review of data usage per app and found that Firefox has used over 18g of data in the last 30 days alone. How is that possible? A relatively new phenomenon.

Suggestions?

No virus, no malware, ran a few other tests. No issues.

One add on is being used right now. all others have been off.

Thinking FireFox is hijacked?

Thank you.

Asked by Connie 1 month ago

Potential scam - getting notification about my organization managing browser (don't belong to any org)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organi… (read more)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organization and this is my personal computer, so decided to click and saw a certificate for "ImportEnterpriseRobots" (see screenshots).

Does anybody know what this could be referring to? Is it a privacy breach or something legit from Mozilla/one of my extensions?

Thanks in advance for your help!

Asked by HabichuelaColora 1 month ago

Last reply by TyDraniu 1 month ago

Tabs constantly crashing

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started… (read more)

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started happening around 2/21. Occasionally, the entire browser would crash and I would need to restart it.

Here are a few of the most recent crash reports.

bp-df10ac93-510d-4fc7-9819-b830b0210223 2/22/2021, 8:50 PM View bp-3496e455-3bc8-41ff-bb73-a98020210223 2/22/2021, 8:49 PM View bp-38dc5c74-75b1-4b78-b629-6872a0210223 2/22/2021, 8:39 PM View bp-fdaf3c77-538f-4db5-9ac4-21e510210223 2/22/2021, 8:28 PM View bp-3c557d50-b722-4caa-a8d6-7dfda0210223 2/22/2021, 8:28 PM View bp-0c539194-3a6d-4faf-be0d-fb1530210223 2/22/2021, 8:28 PM View bp-6c0bf083-97ba-42bf-b88d-b52c80210223 2/22/2021, 8:28 PM View bp-c50db473-3eca-4132-a568-9db390210223 2/22/2021, 8:27 PM View

Asked by Plopped 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Unable to switch between my Youtube's Brand Account and Personal Account

I have found out this issue very recently when I was trying to upload my music library into my Youtube Music account, but couldn't do so because I was using my brand acco… (read more)

I have found out this issue very recently when I was trying to upload my music library into my Youtube Music account, but couldn't do so because I was using my brand account. I tried to switch out to my personal account, but after clicking my personal account, the page refreshes and my account is still my brand account. I tried this with Youtube in Firefox and it's producing the same problem. I'm able to switch in and out of my accounts in Chrome, but yields differently when I tried it with Firefox. I figured I can maybe get some help to what I am supposed to do if I still want to use Firefox and able to switch account more easily.

Asked by Klaustin 1 month ago

Answered by Klaustin 1 month ago

  • Solved

log in cumbersome compared to safari on mac

After dragging firefox icon to dock on mac, unlike safari, it asks for user id and password each time I want to use it, sending notification by e-mail about the log in. … (read more)

After dragging firefox icon to dock on mac, unlike safari, it asks for user id and password each time I want to use it, sending notification by e-mail about the log in. Is this necessary as safari doesn't need this, and if so, is it easier just to use safari as default browser instead of firefox? Or can this be changed in settings without harming my security, as I'm using it on my mac from home. Some things work better with Firefox, but it I have to login and enter a password each time to use it, then it makes it cumbersome to use Firefox as a default browser. Thank you, First time user of Firefox on Mac.

Asked by jeff136 1 month ago

Answered by Wesley Branton 1 month ago

My Default Web browser to fFirfox is not saving even when I restart my computer, but shows I made the switch

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it… (read more)

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it up again

Asked by selinalanda 1 month ago

Last reply by FredMcD 1 month ago

File picker doesnt't open on Manjaro KDE

Hey, I've been having a problem for the past few weeks that has persisted across updates and across editions (stable, nightly, developer edition etc.). When trying to ope… (read more)

Hey,

I've been having a problem for the past few weeks that has persisted across updates and across editions (stable, nightly, developer edition etc.). When trying to open a file picker either for uploading a file on a website or for using "save as..." in context menu nothing happens.

I've launched it via console to check for any possible errors and tried in safe mode but it just fails silently.

Another thing I've tried is running Firefox with "GTK_USE_PORTAL=1" and installing xdg-desktop-portal & xdg-desktop-portal-kde to make Firefox use KDialog but same problem.

Drag and drop still works fine and the issue is limited to Firefox, other browsers open file dialogs normally.

Thank you very much for your help in advance!

Asked by Lea 1 month ago

Last reply by Lea 1 month ago

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mo… (read more)

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Asked by brkoushik99game 1 month ago

Last reply by FredMcD 1 month ago

  • Solved

*.epub files downloaded become *.php files

My Firefox downloads/converts *.epub files from fadedpage.com as *.php files, yet it downloads *.epub files from Project Gutenberg perfectly well. If I use Brave to do… (read more)

My Firefox downloads/converts *.epub files from fadedpage.com as *.php files, yet it downloads *.epub files from Project Gutenberg perfectly well. If I use Brave to download the same *.epub files from fadedpage.com they download correctly as *.epub files.

What is wrong?

Using MX-Linux 1.0 and Firefox 85.0.2

                                                                     Thankyou
                                                                     xxxxxx@xxxxxx.xxx.xx

Asked by gbc723 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Page zoom settings not saved.

Each time I start FF 85.0.2 I must reset each web page custom zoom setting as they are not saved from the previous session. I have carried out a refresh to no avail. I ha… (read more)

Each time I start FF 85.0.2 I must reset each web page custom zoom setting as they are not saved from the previous session. I have carried out a refresh to no avail. I have reinstalled FF without any improvement and History is set to 'remember'. I set some zoom levels whilst in safe mode and restarted but no better. What can I do to fix this problem?

Asked by rafikiphoto 1 month ago

Answered by rafikiphoto 1 month ago

Comments in comment section of Instagram (heart icon)

I don't see anymore comments from other Instagram users in my comment section (the one with a heart icon). This only happened for the last three days or so. I used to be … (read more)

I don't see anymore comments from other Instagram users in my comment section (the one with a heart icon). This only happened for the last three days or so. I used to be able to read comments form other users, but now when I click on the heart icon, I get a message that says "fail to upload". Now I have to remember which photos I looked and commented and go to the particular photos to see if anyone has made any comments. Why is this happening?

Asked by YannaFattani 1 month ago

Firefox Hangs when waking from sleep

I just got a new Mac Mini which is running 11.2.1. When I wake my Mac, Firefox won't respond. Quitting and restarting immediately fixes the problem. Any thoughts on this … (read more)

I just got a new Mac Mini which is running 11.2.1. When I wake my Mac, Firefox won't respond. Quitting and restarting immediately fixes the problem. Any thoughts on this problem?

Asked by lenny3200 1 month ago

Unable to connect to crypto mining websites

When I try to open sites like HiveOS [OS] or Flexpool I always get an "Unable to Connect" error. This happens of both my Mac and my Linux machine but not my phone's Firef… (read more)

When I try to open sites like HiveOS [OS] or Flexpool I always get an "Unable to Connect" error. This happens of both my Mac and my Linux machine but not my phone's Firefox. It does not happen in other browsers such as Safari. I followed all the tips in Firefox can't load websites but other browsers can but none of them worked.

Asked by samgarmany 1 month ago

Battery drain in macOS big sur

After upgrading to macOS Big Sur, Firefox (latest version) are consuming battery in the background when computer is sleeping and the battery drained out in a couple of da… (read more)

After upgrading to macOS Big Sur, Firefox (latest version) are consuming battery in the background when computer is sleeping and the battery drained out in a couple of days.

I checked the energy graph in macOS and indicates the Firefox are using the significant battery. I restarted my computer several times and reinstalled the latest version of Firefox and the problem still exist.

Asked by 刀之魂 1 month ago

Help information outdated? Deleting single entry of automatically shown form data

Hello, I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automa… (read more)

Hello,

I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries

But now this doesn't work anymore. I can't delete the form entry. Nothing happens when I follow the instruction. I tried it on two different laptops. Right now I'm using Firefox 85.0.2 (64-Bit). Is this a known issue of my Firefox version or has the method changed?

Thank you in advance! M.

Asked by stormyday1986 1 month ago

Last reply by cor-el 1 month ago

Problem Viewing Listed Items in ERP System

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet suppor… (read more)

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet support and they logged into my account and were able to view all 5 PO's, so we're certain the issue isn't within the ERP. It's either with my computer or browser. See attached image for reference, there should be 5 Purchase Orders listed. There seem to be a few errors in my console (on the bottom of the picture) but I'm not sure how to fix them. Any help on this would be greatly appreciated!

Asked by andrew.schlais1 1 month ago

Last reply by jscher2000 1 month ago

Zoom meetings

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone',… (read more)

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone', but I do not get the drop down menu that clicking on the padlock ( suggested) offers. Some weeks ago, I an answer to get out of the browser, BUT ???? Make it simple, please.

Asked by Kathie 1 month ago

Last reply by jscher2000 1 month ago

  • Solved

why do pages display a thick dark rectangle in top left hand corner, See image

when i open a new page i find the top lefthand area of the page is encased in a thick black rectangle. this makes it difficult to select links within this area as they a… (read more)

when i open a new page i find the top lefthand area of the page is encased in a thick black rectangle. this makes it difficult to select links within this area as they are all out of alignment. i have searched options and settings in firefox to try to stop this occuring to no avail, any solutions?

Asked by spiper42 1 month ago

Answered by cor-el 1 month ago