Showing questions tagged: Show all questions
  • Archived

Elementor slider does not work in Firefox browser

I just launched a website and it has two sliders on the homepage. Both sliders work in all browsers; on Firefox, the image slider works but the slider containing only tex… (read more)

I just launched a website and it has two sliders on the homepage. Both sliders work in all browsers; on Firefox, the image slider works but the slider containing only text does not work. This is the image with both sliders working: https://snipboard.io/R9Ne37.jpg. This is the image from Firefox: https://snipboard.io/8f5e3k.jpg. Any help would be greatly appreciated.

Asked by patricia18 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Getting this message: A website is slowing your browser. Stop it or wait?

Within the past week I am suddenly getting this message (in a yellow bar at top): A website is slowing your browser. Stop it or wait? I click stop it but it doesn't stop… (read more)

Within the past week I am suddenly getting this message (in a yellow bar at top): A website is slowing your browser. Stop it or wait? I click stop it but it doesn't stop it very quickly. I have tried all of the clearing cache/cookies, etc. solutions and nothing is working. I have always set my preferences to clear cookies/cache/history upon closing the browser. Don't know why this is happening or how to fix. Please help... Thank you

Asked by lynniedear 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied message

I have Firefox v 85.0.2 installed on my MacBook Pro running MacOS Big Sur (v 11.2.1). I previously was able to access my online banking account but now I get the “Access … (read more)

I have Firefox v 85.0.2 installed on my MacBook Pro running MacOS Big Sur (v 11.2.1). I previously was able to access my online banking account but now I get the “Access Denied” message. How can this be fixed? (Note: I am able to access the banking account using the Safari browser installed on my Mac.)

Asked by kuehn531 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot restore tabs from session retore folder

I had to reinstall windows and lost the previously installed applications. I had copied sessionstore-backups folder from previous profile folder. Fter reinstalling firefo… (read more)

I had to reinstall windows and lost the previously installed applications.

I had copied sessionstore-backups folder from previous profile folder.

Fter reinstalling firefox I am copying the old previous.jsolnz4, recovery.baklz4 and recovery.jsolnz4 into the new sessionstore-backups folder. But I am unable to restore my old tabs.

Please advize.

Asked by iodfsindia 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Does YOUR "About Firefox" not show the splash screen - like mine does not?

I was needing to confirm what version of Firefox I have today - I have it on 'auto-update' and assume it's the latest (Mac V85) but wanted to check. I went to the Firefox… (read more)

I was needing to confirm what version of Firefox I have today - I have it on 'auto-update' and assume it's the latest (Mac V85) but wanted to check. I went to the Firefox MenuItem and selected "About Firefox" - and GOT NO RESPONSE! I tried it multiple times to no avail.

Asked by Antiquetuck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Zoom meetings

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone',… (read more)

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone', but I do not get the drop down menu that clicking on the padlock ( suggested) offers. Some weeks ago, I an answer to get out of the browser, BUT ???? Make it simple, please.

Asked by Kathie 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problem Viewing Listed Items in ERP System

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet suppor… (read more)

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet support and they logged into my account and were able to view all 5 PO's, so we're certain the issue isn't within the ERP. It's either with my computer or browser. See attached image for reference, there should be 5 Purchase Orders listed. There seem to be a few errors in my console (on the bottom of the picture) but I'm not sure how to fix them. Any help on this would be greatly appreciated!

Asked by andrew.schlais1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Help information outdated? Deleting single entry of automatically shown form data

Hello, I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automa… (read more)

Hello,

I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries

But now this doesn't work anymore. I can't delete the form entry. Nothing happens when I follow the instruction. I tried it on two different laptops. Right now I'm using Firefox 85.0.2 (64-Bit). Is this a known issue of my Firefox version or has the method changed?

Thank you in advance! M.

Asked by stormyday1986 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My Default Web browser to fFirfox is not saving even when I restart my computer, but shows I made the switch

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it… (read more)

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it up again

Asked by selinalanda 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Tabs constantly crashing

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started… (read more)

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started happening around 2/21. Occasionally, the entire browser would crash and I would need to restart it.

Here are a few of the most recent crash reports.

bp-df10ac93-510d-4fc7-9819-b830b0210223 2/22/2021, 8:50 PM View bp-3496e455-3bc8-41ff-bb73-a98020210223 2/22/2021, 8:49 PM View bp-38dc5c74-75b1-4b78-b629-6872a0210223 2/22/2021, 8:39 PM View bp-fdaf3c77-538f-4db5-9ac4-21e510210223 2/22/2021, 8:28 PM View bp-3c557d50-b722-4caa-a8d6-7dfda0210223 2/22/2021, 8:28 PM View bp-0c539194-3a6d-4faf-be0d-fb1530210223 2/22/2021, 8:28 PM View bp-6c0bf083-97ba-42bf-b88d-b52c80210223 2/22/2021, 8:28 PM View bp-c50db473-3eca-4132-a568-9db390210223 2/22/2021, 8:27 PM View

Asked by Plopped 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Potential scam - getting notification about my organization managing browser (don't belong to any org)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organi… (read more)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organization and this is my personal computer, so decided to click and saw a certificate for "ImportEnterpriseRobots" (see screenshots).

Does anybody know what this could be referring to? Is it a privacy breach or something legit from Mozilla/one of my extensions?

Thanks in advance for your help!

Asked by HabichuelaColora 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Duplicate Bookmarks

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty,… (read more)

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty, while others with the same name have the links. What is happening and how do I stop it?

Thank you.

Asked by sanchell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks wasted space to left of columns

For some reason, my long column (about 1,000 bookmarks) have an intolerable indent space/empty area to the left of each entry...about 2-3 in long and for all bookmarks, s… (read more)

For some reason, my long column (about 1,000 bookmarks) have an intolerable indent space/empty area to the left of each entry...about 2-3 in long and for all bookmarks, so that I have to stretch out the names and reduce my main viewer window as a result.

   IF I try to just move the whole lot leftward, that cuts out the "bookmarks" with the black star as well as search bookmarks entry bar.  A long time ago, I thought it had a left right scroll tab at the very bottom.  All support entries talk about moving the whole column to the right side of the screen-what I need is 1) an ability to move all bookmarks titles to the left edge as much as possible while keeping orientation with the top "star/bookmarks".
   I do use a zoom button for browsing the web, but reducing screen size has nothing to do with the overly fat/wide bookmarks area-there has got to be a way to put it on a diet!!!

BONUS: if anyone knows on a Mac running High Sierra or any other os, how the heck do you increase size of other menus that don't respond to zoom (command + or _)..even ones not on Firefox? Any recommended zoom apps for menus intrinsic to macs in general?

Asked by Olivia is goddess 1 year ago

Last reply by cor-el 1 year ago