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Loading Google always asks me to agree to terms

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just a… (read more)

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just annoying having to click on it each time. I found an article online but it must have been applicable to an earlier version as when I go to Options > Privacy > History section there is no longer a button on the right "Exceptions..". I am using version 81.0.1 (64 bit). Any help appreciated. Thanks

Asked by ken.smith1 1 year ago

Answered by FredMcD 1 year ago

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Specific webpage not displaying in Firefox 81.0, and auto update without permission

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page … (read more)

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page would not display properly. In checking the situation I found that I had Firefox 81.0 installed. However, I keep a record of all updates, and the last one I made manually was to 78.0.2 on 7/9/2020. Somehow the setting to do updates automatically was changed. Apparently, I was updated to 81.0 and perhaps other versions without my knowledge. So I don't know when this last update was made.

The problem occurs when I go to chase.com to enter my account. The basic Chase page shows fine. However, when I enter my login credentials, it takes me to a page where I see only a white screen with a blue bar. (see image attached) The rest of the information on that page is missing. I tried disabling all my plugins, and it makes no difference. I called Chase support, and they said they have no known issues on their site. I tried uninstalling 81.0 and reinstalling 78.0.2. However, when I started it, it reported that the profile format had changed, so I could not use that old version without starting over. My profile must have been updated with one of the background updates. I upgraded again to 81.0. All the other financial sites I have tried, and every other website so far, works fine. There seems to be something about the Chase account pages and Firefox 81.0. I know that I accessed these pages over the weekend with no problem, so the update must have occurred after that. The site works fine in Chrome, but I prefer Firefox.

I am concerned both about the automatic updating without my permission, and the seeming display problem with the chase pages and Firefox 81.0. Any help will be appreciated. Thanks.

Asked by Mark Lang 1 year ago

Answered by Mark Lang 1 year ago

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Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 1 year ago

Answered by Jim Muir Firefox 1 year ago

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HUGE PLACE OF FIREFOX IN THE TASK MANAGER PROCESS

Hello, For about +1 year, every time I open a Firefox window, in Windows 10 Task Manager I see 5 to 10 windows are open and take up more than 800MB of space. To this day … (read more)

Hello,

For about +1 year, every time I open a Firefox window, in Windows 10 Task Manager I see 5 to 10 windows are open and take up more than 800MB of space.

To this day I still haven't found a solution.

Can anyone tell me how to stop this process as it slows down my Toshiba Satellite Pro R50 C10X laptop which is 4 years old and still very healthy ....

thank you

link text

Asked by BettyM 1 year ago

Answered by BettyM 1 year ago

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Pdf forms firefox 81

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This docume… (read more)

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This document contains forms. The filling of form fields is not supported". Is there something I need to enable?

Asked by alan120 1 year ago

Answered by TyDraniu 1 year ago

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twitter.com not opening on Firefox android

I don't know if this is an issue being encountered by anyone else, but few days ago all of a sudden twitter.com stopped opening on Firefox for Android. I trying disabling… (read more)

I don't know if this is an issue being encountered by anyone else, but few days ago all of a sudden twitter.com stopped opening on Firefox for Android. I trying disabling all my add-ons and turning of protection as well, nothing.

The windows browser is having no issues at all. But for some reason the android just won't open twitter. Everytime I try I get the error: "Cannot Complete Request

Additional information about this problem or error is currently unavailable."

Tried on a different network and a different mobile browser, all seems to be working. Any ideas?

Asked by warboyziri 1 year ago

Answered by Kiki 1 year ago

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Can't unpin a site

Hi, I opened Firefox this morning and found Amazon pinned among my top sites. Weirdly enough, I can't unpin it or dismiss it - it just stays there whatever I do (in contr… (read more)

Hi, I opened Firefox this morning and found Amazon pinned among my top sites. Weirdly enough, I can't unpin it or dismiss it - it just stays there whatever I do (in contrast to other pinned sites). It's not a huge problem, but I have some ethical issues with Amazon, so the last thing I want to see every time I open my browser is their logo. I also wonder how did it get there in the first place (I sometimes do browse the site to get an idea what are the prices of various products, but not too often and I'm not sure if there is a way to pin it by accident at all). Does anyone have the same problem?

Asked by rypeld 1 year ago

Answered by rypeld 1 year ago

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Amazon is pinned as a Top Site and cannot be unpinned!

I never use Top Sites, but now Amazon is suddenly pinned as a Top Site and clicking the "unpin" option doesn't do anything! As a result, each time I use the address bar, … (read more)

I never use Top Sites, but now Amazon is suddenly pinned as a Top Site and clicking the "unpin" option doesn't do anything! As a result, each time I use the address bar, the first option it gives me is Amazon. Is there ANY way to unpin it?

I refuse to give that awful human of a Jeff Bezos and his Amazon any more exposure than it already has, and have it normally blocked. If Firefox FORCES me to give attention to them, then I have no other choice to move away from Firefox after years and years of using it.

Asked by pasqui24 1 year ago

Answered by cor-el 1 year ago

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click twice

On the new home page with all those web site icons, and also in Bookmarks, SOME but not most web sites require you to click, slowly, to open a web page. Otherwise nothing… (read more)

On the new home page with all those web site icons, and also in Bookmarks, SOME but not most web sites require you to click, slowly, to open a web page. Otherwise nothing happens. The most common is Microsoft Outlook web mail, as used by our University as standard email (Illinois at Urbana-Champaign). This started a couple of Firefox updates ago.

I find nothing about it anywhere.

The delay between clicks needs to be quite long like a second or more. In some cases up to 30 seconds works. At a couple of seconds it always works. If I close outlook and then try again later, after a minute of so that usually but not alwas does not happen, but after an hour, always.

If I start up Web Developer Network before trying, it says it sends a "get" but a red "circle with line through it" icon (i.e. the usual "don't" one) appears with "blocked" written in red.

How do I fix this?

Asked by jdmcdona 1 year ago

Answered by FredMcD 1 year ago

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FIrefox presents saves jpg as webp

Here's the issue in a nutshell: When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-cera… (read more)

Here's the issue in a nutshell:

When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-ceramic-106.7-x-179.1-x-82.5cm.jpg) intending on saving out the picture, Firefox ( or so it appears) forces the user to save it as webp, instead of its actual format, as you can see from the URL. Granted, I got to that photo in the first place from Google image search but spawned it into an independent window, which should occupy a separate memory space and not reference a previously cached file. While i get the primary application is to allow for multiple res versions while referencing only one file, this behaviour is pointless, irksome and serves no practical purpose when accessing the asset with an explicit URL, plus it puts unnecessary and Big Brother-ish barriers up for the less savvy. I solved the issue ultimately, but who is at fault here? Is this a function of Firefox or of the CDN where it's hosted?

Asked by bartmowrey 1 year ago

Answered by cor-el 1 year ago

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only reopening of old tabs

Each time I start firefox, it always opens the same tabs from an old session instead of reopening the tabs from the last session. I would like to know how to correct this… (read more)

Each time I start firefox, it always opens the same tabs from an old session instead of reopening the tabs from the last session. I would like to know how to correct this. thank you

Asked by gil.gue 1 year ago

Answered by FredMcD 1 year ago

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Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (read more)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Upgrade

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that… (read more)

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that i did this around 5 times... and still nothing.

Asked by phoenixlk 1 year ago

Answered by FredMcD 1 year ago

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Opening link from email in Firefox browser

Before the last Firefox update, when I clicked a link in an email it opened a tab in Firefox. Now nothing happens and I have to copy the link and open a new tab in Firef… (read more)

Before the last Firefox update, when I clicked a link in an email it opened a tab in Firefox. Now nothing happens and I have to copy the link and open a new tab in Firefox and paste in the link. How can I fix this so that the link opens directly? Thank you.

Asked by dfbdc 1 year ago

Answered by dfbdc 1 year ago

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How Can I Get My Blank Firefox Address Bar Back?

Why does my Firefox address bar have "http://search.anysearchmanager.com/?_pg=C22B9764-34B6-556E-8545-EBAFFD03F12D&affid=A1I70_set_bfr_H&type=h" in it when I open… (read more)

Why does my Firefox address bar have "http://search.anysearchmanager.com/?_pg=C22B9764-34B6-556E-8545-EBAFFD03F12D&affid=A1I70_set_bfr_H&type=h" in it when I open Firefox? It's annoying to have to delete all of that before I can enter the URL I want. How can I get the automatically blank address bar I had before? I use Firefox on a desktop Mac. (Firefox tells me there are thousands of results for this question, but I can't find any of them.) Thanks.

Asked by fallingoaks 1 year ago

Answered by Nirjhor 1 year ago

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Browser not recognising a url anymore

For a long time now I had been able to access this webpage using Firefox: https://weather.bom.gov.au/location/r3gx0kn-alexandria . In recent months the browser does not… (read more)

For a long time now I had been able to access this webpage using Firefox: https://weather.bom.gov.au/location/r3gx0kn-alexandria . In recent months the browser does not even recognise anything has been typed in. On the other hand, Bing (my back-up browser) does take me to the site. It came to Firefox for a day or two earlier this month but is gone again. Can anyone suggest a fix please?

Asked by bobofalex 1 year ago

Answered by FredMcD 1 year ago

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When I press [↑] or [↓] after opening a new tab, a dropdown list appears. One has a location to my linux computer (file:///home/foo.html) and has a gray thumbtack icon. What is it and how do I delete it?

When I open a new tab and press either [↑] or [↓] or click in the location bar (the blank space where the URL goes), a dropdown list appears. See attached screenshot for … (read more)

When I open a new tab and press either [↑] or [↓] or click in the location bar (the blank space where the URL goes), a dropdown list appears. See attached screenshot for the list.

There are some frequently visited sites like gmail. There is one bookmarked site I frequently access. In the screenshot, this is the one with the blue star. And then there's the mysterious URL to an html on my Linux Mint computer ("/home/[...]/[...].html”). The icon for this is a gray thumbtack.

I press the down key until this mysterious URL is selected, and then press Delete, but it doesn’t get deleted.

What is this and how do I get rid of it? I tried searching for it in my Bookmarks, but I don’t think it’s a bookmark.


I'm on Firefox 81.0 (64-bit) Linux Mint. But I've had this problem for many versions now.

Asked by Mozilla cheese 1 year ago

Answered by cor-el 1 year ago

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Bookmarks gone in Firefox for Mac

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup b… (read more)

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup but although the dates were there there was no data.

I tried importing my bookmarks from Safari with no success. I did enable full disk access to Firefox prior to attempting the import to no avail.

I did export my Safari bookmarks to my desktop but have had no luck importing them into Firefox...

Help would be much appreciated... I do run Malwarebytes in Firefox and have for years.

Asked by gspelucin 1 year ago

Answered by cor-el 1 year ago

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Shrink-to-fit for pdf files does not work in Firefox 82.0.2 (correction to earlier request for help)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Tha… (read more)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Thank you.

Asked by hcole-pe 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago