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Firefox Account Not Syncing Bookmarks

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmar… (read more)

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmark on the browser that was not showing the bookmarks the synced bookmarks appeared. This may offer a solution to other users.

Asked by Nico Lauria 1 year ago

Answered by Nico Lauria 1 year ago

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where is the homepage?

First and foremost I am trying to find the homepage. I have read articles on how to set the homepage but the images don't look like my Android app. I will attach screensh… (read more)

First and foremost I am trying to find the homepage. I have read articles on how to set the homepage but the images don't look like my Android app. I will attach screenshots I have my settings and nowhere does it say anything about home. Any ideas of how to set a homepage so that I will have one place to go to when I first start when I open Firefox that would be awesome cuz right now I don't like the way it set up. it takes me to my account page and I can't do anything.

My next question is tabs. I don't see anything about opening a new tab or setting a new tab so any information on that would be most appreciative.

Thanks for anyone who will assist.

Asked by Krazy Furlady 1 year ago

Answered by Paul 1 year ago

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Suddenly FF no longer streams ok.ru videos ... but Chrome still does

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference) this just happened, screen says "Video not found" for EVERY ok.… (read more)

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference)

this just happened, screen says "Video not found" for EVERY ok.ru vid

just want to stream again (never download, just stream)

this has been working correctly for YEARS till a few hours ago

of course I can watch with Chrome, but prefer to using FF


only a few of DOZENS that suddenly stopped working on FF (still play with Chrome) https://ok.ru/video/3113160935936 https://ok.ru/video/2723130051072 https://ok.ru/video/291281242787 https://ok.ru/video/328756300451 https://ok.ru/video/3717381622272 https://ok.ru/video/3844312730112 page https://ok.ru/video/c3924224 https://ok.ru/video/287260740259 https://ok.ru/video/269560449699

Asked by xlcrlee 1 year ago

Answered by xlcrlee 1 year ago

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Facebook Loads to Blank White Screen

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts? … (read more)

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts?

Asked by bsilver387 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sharepoint in Microsoft Office 365 will only launch in a private Firefox window

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message: Sorry, something went wrong An… (read more)

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message:

  • Sorry, something went wrong
  • An error has occurred on the server.
  • Technical Details
  • Troubleshoot issues with Microsoft SharePoint Foundation.
  • Correlation ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx
  • Date and Time: xxxxxxxxxxxxxxxxx

Firefox is up to date (v81.0) and running on a modern up to date Win 10 Pro laptop, I've cleared all my browser history and rebooted but without success. The same web page works without problem in Edge and Chrome but in Firefox it will only work in a private window.

Asked by jamieson62 1 year ago

Answered by jamieson62 1 year ago

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pausing a video mutes all sounds with bluetooth headphones

Hi ! Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is… (read more)

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

Asked by pauldelrincon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (read more)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Loading Google always asks me to agree to terms

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just a… (read more)

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just annoying having to click on it each time. I found an article online but it must have been applicable to an earlier version as when I go to Options > Privacy > History section there is no longer a button on the right "Exceptions..". I am using version 81.0.1 (64 bit). Any help appreciated. Thanks

Asked by ken.smith1 1 year ago

Answered by FredMcD 1 year ago

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youtube does not load

recently you tube had started taking SOOOOOOOOOOOOOOOOOOOOOOO much time to load and i don't know why i open a video and it starts loading and i wait 5 whole minutes for t… (read more)

recently you tube had started taking SOOOOOOOOOOOOOOOOOOOOOOO much time to load and i don't know why

i open a video and it starts loading and i wait 5 whole minutes for the video to load... i tried disabling ad blocker and using you tube enhancer but it still does not work can you please help?

for example in the first image i will place i waited 5 min for the vid to load

i WILL NEVER change browsers cause this is the best one but i do need help

Asked by popiomondayz 1 year ago

Answered by FredMcD 1 year ago

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Can't click on things

When I try clicking on certain things, it doesn't work. Example shown in picture. Same clickable thing works on chrome, but I don't want to use chrome. Any fixes? (The pa… (read more)

When I try clicking on certain things, it doesn't work. Example shown in picture. Same clickable thing works on chrome, but I don't want to use chrome. Any fixes? (The past months part)

Asked by gabriel2446 1 year ago

Answered by FredMcD 1 year ago

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Home page and search engine

I had Bing as my homepage and search engine, and that has always worked fine, for many years. But after a recent Firefox update, the browser will no longer allow Bing as … (read more)

I had Bing as my homepage and search engine, and that has always worked fine, for many years. But after a recent Firefox update, the browser will no longer allow Bing as my homepage and search engine, and because I had set the browser exclusively for Bing, I can't access another search engine. I liked the Bing homepage because it had a new photo every day, and most of those photos were downloadable to use as wallpapers. Looks like I may go back to Internet Explorer [I don't like Edge]. Why won't Firefox allow Bing now? - it's not a security risk.

Asked by ariari84 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Opening a Command Terminal/Window

I am using a Linux/Ubuntu computer. I downloaded a program that instructs me to "Open a browser window" to enter certain commands. I am fairly new Linux user and am req… (read more)

I am using a Linux/Ubuntu computer. I downloaded a program that instructs me to "Open a browser window" to enter certain commands. I am fairly new Linux user and am requesting assistance on how to open a Firefox browser "command" window and enter a Linux command.

Here is the program's URL: https://frontend.bredbandskollen.se/download/README.txt

See Item: --Browser

Thanks for your assistance!

Asked by dwaggoner.phd 1 year ago

Answered by cor-el 1 year ago

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Managing Cookie Exceptions

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per d… (read more)

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per day.

I've even deleted Firefox and started over, but that did not resolve the issue.

I need an expert in this to help me as I'm just not getting it...though I have tried many different configurations of FireFox's settings.

Thanks

Tim

Asked by tleahy+ffox 1 year ago

Answered by cor-el 1 year ago

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Move cache to Ramdisk

Hi, I created a new profile because of crashes. I have Firefox version 81.0.1 (64-bit). I have Ramdisk but I cannot edit anymore the cache location in browser.cache.disk.… (read more)

Hi, I created a new profile because of crashes. I have Firefox version 81.0.1 (64-bit). I have Ramdisk but I cannot edit anymore the cache location in browser.cache.disk.parent_directory. I can only toggle true-false but can't add the ramdisk location. Aren't we allowed anymore to use a ramdisk for cache?

Best regards, Ion

Asked by florinds 1 year ago

Answered by cor-el 1 year ago

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How do I change this "Certificates ImportEnterpriseRoots true"?

How do I change this "Certificates ImportEnterpriseRoots true"? I'm not part of any company, yet this setting has been set on all my units. It prohibits me from changing … (read more)

How do I change this "Certificates ImportEnterpriseRoots true"? I'm not part of any company, yet this setting has been set on all my units.

It prohibits me from changing some settings, and is driving me crazy.

Asked by Kim Hynek 1 year ago

Answered by Wesley Branton 1 year ago

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Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 1 year ago

Answered by Václav Trpišovský 1 year ago

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How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox disappeared completely after a Windows 10 update

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from … (read more)

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from the start menu. A completely blank version of Firefox appeared on the screen, as if I had just installed it. No more favorites, no more extensions, no more customization. All Firefox installation files in the AppData directory are dated today. How can a Windows update remove a Firefox installation? Is it possible to recover favorites and bookmarks? Thank you for your answers. Regards,

Asked by Eric 1 year ago

Answered by FredMcD 1 year ago

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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (read more)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 1 year ago

Answered by AntonyMan 1 year ago

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After an update, Firefox no longer properly displays certain character sets

Recently Firefox asked me to close so it could restart and install an update, and when it came back, it wasn't properly displaying a number of character sets for which I … (read more)

Recently Firefox asked me to close so it could restart and install an update, and when it came back, it wasn't properly displaying a number of character sets for which I have the proper fonts installed. Sorry for the vagueness as to when this was, but I'm not sure. The attached table of letters from Wikipedia's article on the Phoenician alphabet gives a great illustration of the problem I'm having. All of these characters used to display.

The fonts work fine outside of Firefox. But the problem isn't limited to Wikipedia, as shown in the next screenshot from Tatoeba. And there are other, non-Semitic letters that I've also suddenly started having problems with - I think they're all the kind that a typical Unicode font might not support, leading me to wonder if Firefox is properly looking for another font, and it doesn't seem so, but I've had difficulty trying to fix this in settings and haven't found any threads here or elsewhere about how I might do so.

Asked by koyenes 1 year ago

Answered by koyenes 1 year ago