Showing questions tagged: Show all questions
  • Solved
  • Archived

Remove Tabs on Top

Hi all, I am trying to customize my Firefox on Mac because the tabs on top interfere with the menu bar, thus I only want tree-style tab extension to work on the side, wit… (read more)

Hi all,

I am trying to customize my Firefox on Mac because the tabs on top interfere with the menu bar, thus I only want tree-style tab extension to work on the side, with the tabs on top disabled.

I followed this thread: https://support.mozilla.org/en-US/questions/1184674#answer-1028260 as well as this clear guide on how to create userChrome.css: https://www.userchrome.org/how-create-userchrome-css.html When I tried to restart the browser, I seemed to have been logged out of my profile, with all customization gone and a standard white (instead of black) menu. I deleted the chrome folder and it is normal again now.

I suspect the userChrome.css file should contain more than just the one line I tried to add: #tabbrowser-tabs { visibility: collapse !important; } ; Is there any location where I can copy my current intra-browser customization into the userChrome.css file?

Asked by Castor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

No printing to pdf

Hi, I noticed that the new release of the Android Firefox browser doesn't support printing (and therefore save to pdf) anymore. Is it a known issue or is there anything t… (read more)

Hi, I noticed that the new release of the Android Firefox browser doesn't support printing (and therefore save to pdf) anymore. Is it a known issue or is there anything that I am missing?

Asked by luigimaria.bonini 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Favicons not updating in bookmarks

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating. They are showing … (read more)

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

Asked by Hawkeye 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox unusable on eBay!

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.) I've… (read more)

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.)

I've cleared all history/caches/etc. per forum suggestions. No change. So now to use eBay, I have to switch to Safari or Chrome (which I rarely use.)

Using new 2020 Macbook Pro and latest Firefox 80.0 update. Any suggestions would be greatly appreciated!

-G

Asked by TheGMan 2 years ago

Answered by Wesley Branton 2 years ago

  • Solved
  • Archived

Browser not closing tabs

On the previous Firefox browser I had on my Android phone, I set it to close all my tabs when I closed the browser. I've just updated to the new Firefox on Android and I … (read more)

On the previous Firefox browser I had on my Android phone, I set it to close all my tabs when I closed the browser. I've just updated to the new Firefox on Android and I can't find the option to do this. I have to manually close all the tabs every time I close the browser. Surely they haven't given us less options and features in the new version?!

Pressing quit in the app closes the tabs but it doesn't also close the app down on my phone.

Asked by danjaminn 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Basic browser functions in newest Firefox Android upgrade

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do bas… (read more)

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do basic browser controls like going back to the previous page, going to the next page, or refreshing a page. I really love firefox but it's kind of unusable without these controls. I'm going to have to use chrome which I'd prefer not to do until this is fixed. Any help would be greatly appreciated!

Asked by alcavallaro 2 years ago

Answered by alcavallaro 2 years ago

  • Solved
  • Archived

Firefox default action for PDF has spontaneousl changed

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog… (read more)

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Asked by rsbrux 2 years ago

Answered by Wesley Branton 2 years ago

  • Solved
  • Archived

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 2 years ago

Answered by Enigma 2 years ago

  • Solved
  • Archived

Firefox 'forgets' logins and logs me out of sites often

i have been logged out of some of the sites often. i have a wattpad account and i am constantly logged out of it. in case i try to log back in, i discover my previously s… (read more)

i have been logged out of some of the sites often. i have a wattpad account and i am constantly logged out of it. in case i try to log back in, i discover my previously saved password doesn't appear. turns out, firefox wouldn't even have it, even after i manually create a new login for the same site. i close the firefox, open it again and the login is gone. i have set firefox to delete my site cookies but have given the right site exceptions. this problem does not stay for other accounts like google or such but only my most recent, such as this. the only add-ons i have is Firefox color, Tab Auto Refresh and Language Tool. it is quite tiring since i visit these sites very often and still be logged out or not have the password hand-in-hand.

Asked by Vulpa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox one-click bookmarks

Hi Just recently my Firefox Browser has decided to Bookmark a page with just "one click" on "bookmark this page. I need to restore the old behaviour, where I could edit w… (read more)

Hi Just recently my Firefox Browser has decided to Bookmark a page with just "one click" on "bookmark this page. I need to restore the old behaviour, where I could edit what the bookmark said & in what sub-folder to place it. I do not like the new behaviour & I did not choose it. Please how can I get the original & better behaviour restored??? Thanks

Asked by wilts43 1 year ago

Answered by Vedun 1 year ago

  • Solved
  • Archived

Survey

Dear Firefox Team, Just now, when I opened a new tab, there was a survey that asked a few question and for answering that, they offered a iPphone Pro. I know it is absurd… (read more)

Dear Firefox Team, Just now, when I opened a new tab, there was a survey that asked a few question and for answering that, they offered a iPphone Pro. I know it is absurd, but i would like to know if FF carries our surveys in other countries.

Please advice

Thank you in anticipation.

Asked by athies1966 2 years ago

Answered by Enigma 2 years ago

  • Solved
  • Archived

Unwanted update to beta version on Android?

Suddenly Firefox updated on my Android phone and now none of my addons work, including my password manager and cookie manager. When I open the support link it opens to Fi… (read more)

Suddenly Firefox updated on my Android phone and now none of my addons work, including my password manager and cookie manager. When I open the support link it opens to Firefox for Android beta Solutions. Addons are one of my main reason for using Firefox. Every article I've seen says there is no way to downgrade. If that's true I'll be switching to another browser that supports Chrome extensions, whether this version (79.0.4 (Build #2015757667)) is actually beta or not. Forced, irreversible updates with no warning that break critical functions. This is why I don't like the whole app store system, and again if true, this is totally inexcusable. I know this free software is a labor of love on the part of the developers, but I don't think I can deal with this update. A bunch of patronizing articles explaning why "we know what's best" is no better than Google or Microsoft. Anyway this was a major inconvenience coming without even a warning.

Asked by inertia1200 2 years ago

Answered by Paul 2 years ago

  • Locked
  • Archived

Youtube Message For Rented Video "! Sorry, there was an error licensing this video" Fix Needed

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play … (read more)

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play button. "Free" Youtube videos work just fine, paid content gets this message. Have firefox-9.5.0.2.ta.bz2, use Linux updated software. Followed all previous suggested Support, cannot seem to find fixes that included DRM, Safemode switch, etc. Thanks for previous help, still stuck... anymore ideas appreciated. Also, difference between running "normal and beta", please explain, and how to know "differences?"

Asked by Gerb 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago