All Products Support Forum

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

I have been fiddling with Firefox focus and I have to say, the security features are golden (: The access to camera and microphone are blocked by default. I was wondering if there were any ways to do that with the Firefox general version for Android?

I am having a problem with a prove you are human popup, It is only effecting my banks login page( I have enclosed a image of the popup)

  Which is https://wwwrbsdigital.com/default.aspx, I have traced the problem back to config setting in firefox, the setting is  webgl.disabled,  when I disable this webgl I get the popup, if enable webgl there is no popup. I’ve tried running  different malware programs and I’ve also tried removing firefox completely and reinstalling firefox. Can anybody advise me in how to remove this popup.

Please help me. History "Last 7days History" shows "403 Forbidden","Apple official services". I try to "Right-click" then "Forgot About This Site" that recently teach me this sight,is not work. I try open it then "clear recent History" is working OK to eliminate from "Today". But "Last 7days History" gain one and stay there. Is it like computer virus? I click "select all" =450 of them now there. Please let me know how to remove them. never glow up themselves but weird. Thank you very much.

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum.

Downloading from: https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/ yields checksum SHA256 55249C4861FE521CB32D72785481A146B64812AF2ECE7341FAAA5C79ABC0F395

This does not match any of the checksums available at: https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/

Best practice would be to publish the official checksum along with the release notes.

Is there another way to close the loop on this?

Up until yesterday I was able to login to my cox e-mail using my bookmark, but now every time I try to login I get an error message that the URL was not found. Please help me.

I disable Desktop notifications on Gmail and do not allow any notification in firefox preference. But gmail notifications keep showing up with an annoying sound whenever I use firefox. Please help me to disable it. Thank you.

p/s: I don't install any plugins.

I run Firefox standard (84.0.2) on my windows laptop (v10) and try to synchronize with my Mac desktop - OS X Version 10.11.6 with Firefox esr version 78.6.1. It worked in the past and I am not sure when the synch stopped. I have tried to look at the log in about:sync-log but am at loss to understand what all the code means. It does contain a lot of DEBUG ... Thanks for any suggestions!

Hello, its nice to have possibility to ask this questions. Few days ago something strange happens and system was hunged, i didn't do anything unusual, just web serfing, so, i had to reset system and was some astonishin because that rather rare accident. After reload i saw that my browser theme reset to default, and as remember account wasn't loginned as usual, after while i noticed that all logins and password just, disappeared... I very hope that just crash and not any hackers... And here is some pity because many of logins and passwords i mere don't remember.. What can i do in this case? Will be grateful for any help.

so my firefox-esr 78.6.1esr is loading so long after startup, not like the program is loading, the connection is being loaded up.

i tried with fresh install with firefox, works fine but my profile even with safe mode without addons doesnt work. i know the connection isnt working because of this error JavaScript error: moz-extension://0a5524bc-116e-4a36-a72d-db0a83069847/h0-main.js, line 1: Error: Could not establish connection. Receiving end does not exist.

and

JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory.

1. 1. 1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

Extension error: Error while loading 'jar:file:///usr/lib/firefox/browser/omni.ja!/chrome/browser/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 </p>

JavaScript error: resource://gre/modules/URIFixup.jsm, line 281: NS_ERROR_FAILURE: Should pass a non-null uri Log warning: The log 'Services.Common.RESTRequest' is configured to use the preference 'services.common.log.logger.rest.request' - you must adjust the level by setting this preference, not by using the level setter

not sure what wrong with this

and of couse i have custom user.js

user_pref("network.connectivity-service.enabled", false); user_pref("browser.newtabpage.enabled", false); user_pref("browser.newtab.preload", false); user_pref("browser.search.geoip.url", ""); user_pref("app.update.enabled", false); user_pref("extensions.update.enabled", false); user_pref("app.update.auto", false); user_pref("extensions.update.autoUpdateDefault", false); user_pref("app.update.service.enabled", false); user_pref("app.update.staging.enabled", false); user_pref("app.update.silent", false); user_pref("extensions.getAddons.cache.enabled", false); user_pref("lightweightThemes.update.enabled", false); user_pref("browser.search.update", false); user_pref("dom.ipc.plugins.flash.subprocess.crashreporter.enabled", false); user_pref("dom.ipc.plugins.reportCrashURL", false); user_pref("extensions.getAddons.showPane", false); user_pref("extensions.webservice.discoverURL", ""); user_pref("toolkit.telemetry.unified", false); user_pref("toolkit.telemetry.enabled", false); user_pref("toolkit.telemetry.server", "data:,"); user_pref("toolkit.telemetry.archive.enabled", false); user_pref("toolkit.telemetry.cachedClientID", ""); user_pref("toolkit.telemetry.newProfilePing.enabled", false); user_pref("toolkit.telemetry.shutdownPingSender.enabled", false); user_pref("toolkit.telemetry.updatePing.enabled", false); user_pref("toolkit.telemetry.bhrPing.enabled", false); user_pref("toolkit.telemetry.firstShutdownPing.enabled", false); user_pref("toolkit.telemetry.hybridContent.enabled", false); user_pref("datareporting.healthreport.uploadEnabled", false); user_pref("datareporting.policy.dataSubmissionEnabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.crashReports.unsubmittedCheck.enabled", false); user_pref("browser.crashReports.unsubmittedCheck.autoSubmit", false); user_pref("browser.crashReports.unsubmittedCheck.autoSubmit2", false); user_pref("browser.aboutHomeSnippets.updateUrl", "data:,"); user_pref("browser.chrome.errorReporter.enabled", false); user_pref("browser.chrome.errorReporter.submitUrl", ""); user_pref("extensions.blocklist.enabled", false); user_pref("extensions.blocklist.url", ""); user_pref("services.blocklist.update_enabled", false); user_pref("services.blocklist.onecrl.collection", ""); user_pref("services.blocklist.addons.collection", ""); user_pref("services.blocklist.plugins.collection", ""); user_pref("services.blocklist.gfx.collection", ""); user_pref("browser.safebrowsing.malware.enabled", false); user_pref("browser.safebrowsing.phishing.enabled", false); user_pref("browser.safebrowsing.downloads.enabled", false); user_pref("browser.safebrowsing.downloads.remote.block_potentially_unwanted", false); user_pref("browser.safebrowsing.downloads.remote.block_uncommon", false); user_pref("browser.safebrowsing.downloads.remote.block_dangerous", false); user_pref("browser.safebrowsing.downloads.remote.block_dangerous_host", false); user_pref("browser.safebrowsing.provider.google.updateURL", ""); user_pref("browser.safebrowsing.provider.google.gethashURL", ""); user_pref("browser.safebrowsing.provider.google4.updateURL", ""); user_pref("browser.safebrowsing.provider.google4.gethashURL", ""); user_pref("browser.safebrowsing.downloads.remote.enabled", false); user_pref("browser.safebrowsing.downloads.remote.url", ""); user_pref("browser.safebrowsing.provider.google.reportURL", ""); user_pref("browser.safebrowsing.reportPhishURL", ""); user_pref("browser.safebrowsing.provider.google4.reportURL", ""); user_pref("browser.safebrowsing.provider.google.reportMalwareMistakeURL", ""); user_pref("browser.safebrowsing.provider.google.reportPhishMistakeURL", ""); user_pref("browser.safebrowsing.provider.google4.reportMalwareMistakeURL", ""); user_pref("browser.safebrowsing.provider.google4.reportPhishMistakeURL", ""); user_pref("browser.safebrowsing.allowOverride", false); user_pref("browser.safebrowsing.provider.google4.dataSharing.enabled", false); user_pref("browser.safebrowsing.provider.google4.dataSharingURL", ""); user_pref("browser.safebrowsing.blockedURIs.enabled", false); user_pref("browser.safebrowsing.provider.mozilla.gethashURL", ""); user_pref("browser.safebrowsing.provider.mozilla.updateURL", ""); user_pref("network.allow-experiments", false); user_pref("app.normandy.enabled", false); user_pref("app.normandy.api_url", ""); user_pref("app.shield.optoutstudies.enabled", false); user_pref("shield.savant.enabled", false); user_pref("extensions.systemAddon.update.enabled", false); user_pref("extensions.systemAddon.update.url", ""); user_pref("browser.ping-centre.telemetry", false); user_pref("extensions.pocket.enabled", false); user_pref("browser.library.activity-stream.enabled", false); user_pref("extensions.screenshots.disabled", false); user_pref("extensions.screenshots.upload-disabled", true); user_pref("browser.onboarding.enabled", false); user_pref("extensions.formautofill.addresses.enabled", false); user_pref("extensions.formautofill.available", "off"); user_pref("extensions.formautofill.creditCards.enabled", false); user_pref("extensions.formautofill.heuristics.enabled", false); user_pref("extensions.webcompat-reporter.enabled", false); user_pref("network.prefetch-next", false); user_pref("network.dns.disablePrefetch", true); user_pref("network.dns.disablePrefetchFromHTTPS", true); user_pref("network.predictor.enabled", false); user_pref("captivedetect.canonicalURL", ""); user_pref("network.captive-portal-service.enabled", false); user_pref("browser.send_pings", false); user_pref("browser.send_pings.require_same_host", true); user_pref("network.protocol-handler.external.ms-windows-store", false); user_pref("network.predictor.enable-prefetch", false); user_pref("network.trr.mode", 0); user_pref("network.trr.bootstrapAddress", ""); user_pref("network.trr.uri", ""); user_pref("network.file.disable_unc_paths", true); user_pref("browser.search.suggest.enabled", false); user_pref("browser.urlbar.suggest.searches", false); user_pref("browser.urlbar.userMadeSearchSuggestionsChoice", true); user_pref("browser.urlbar.usepreloadedtopurls.enabled", false); user_pref("browser.urlbar.speculativeConnect.enabled", false); user_pref("security.ssl.errorReporting.automatic", false); user_pref("security.ssl.errorReporting.enabled", false); user_pref("security.ssl.errorReporting.url", ""); user_pref("dom.push.enabled", false); user_pref("dom.push.connection.enabled", false); user_pref("dom.push.serverURL", ""); user_pref("dom.push.userAgentID", ""); user_pref("beacon.enabled", false); user_pref("browser.uitour.enabled", false); user_pref("browser.uitour.url", ""); user_pref("permissions.manager.defaultsUrl", ""); user_pref("webchannel.allowObject.urlWhitelist", ""); user_pref("browser.startup.homepage_override.mstone", "ignore"); user_pref("startup.homepage_welcome_url", ""); user_pref("startup.homepage_welcome_url.additional", ""); user_pref("startup.homepage_override_url", ""); user_pref("media.gmp-gmpopenh264.autoupdate", false); user_pref("browser.shell.shortcutFavicons", false); user_pref("media.gmp-eme-adobe.autoupdate", false); user_pref("media.gmp-manager.url", "data:text/plain,"); user_pref("media.gmp-manager.url.override", "data:text/plain,"); user_pref("media.gmp-manager.updateEnabled", false); user_pref("media.gmp-widevinecdm.autoupdate", false); user_pref("devtools.webide.autoinstallADBHelper", false);

and with some chrome extensions but only 3-row tabs, different color on unloaded tabs and show X on hover thats all my usechrome.css

if u need any more logs i am open to share them. how do i fix this problem?

A while ago, I carefully archived my Firefox 76 passwords as a csv file with PasswordExporter. Somehow, my Lockwise account got disabled so I don't have the option of just downloading them anymore. So my question is, how do I IMPORT that csv password file into my Firefox? I believe Lockwise used to have the option ofimporting from a file, but that option doesn't appear anymore.

After wiping my Mozilla Firefox profile data everywhere, including AppData Local and Roaming profile directories, Firefox autofill stopped saving and/or synchronizing my address information. The address autofill options disappeared entirely from Firefox "Privacy & Security" section. I checked about:config, which had "services.sync.engine.addresses" and "services.sync.engine.addresses.available" set to "False". I set them to "True", but that only restored the address synchronizing setting in Firefox "Sync" section, not in "Privacy & Security" section. Syncing did not restore the address autofill options for "Privacy & Security" section and neither did changing other autofill and address-related entries in about:config. Starting a fresh new profile yet again didn't help.

Could this be caused by network-wide block of "location.services.mozilla.com" ? That domain became blocked a while back and there was no way around it, not even with DNS-over-HTTPS, but back then address autofill was working just fine without accessing that domain.

How can I bring back the address autofill portion of "Privacy & Security" section???

建立安全连接失败

连接到 www.rfa.org 时发生错误。SSL 接收到一个超出最大准许长度的记录。

错误代码：SSL_ERROR_RX_RECORD_TOO_LONG

   由于不能验证所收到的数据是否可信，无法显示您想要查看的页面。
   建议向此网站的管理员反馈这个问题。

Hello,

since the last update to 84.0.2 firefox opens ~30 closed tabs again after s short time period. When I close the tabs they reappear after a short period again.

I disabled the sync feature, but that does not help.

Does anyone have an idea and can point me to the right direction?

Regards

 Axel

I abandoned my effort to control policies using a policies.json file, since the posted instructions do not work and the moderator who was helping me didn't have any additional suggestions. So I'm now trying to do this via the local group policy editor in Windows 10 Pro with Firefox ESR 78.6.1.

I obtained the admx/adml files for that version of Firefox and placed them in the appropriate location in Windows\Policy Definitions.

Now I get the full list of polices in Firefox about:policies#documentation. There is also a Mozilla>Firefox node in the group policy editor with many options. However, AppAutoUpdate is not among them, even though it appears in the documentation. The only thing relevant at all in the GPO editor is Mozilla>Firefox>Preferences>app.update.auto, which both the GPO and about:policies says is deprecated and not supported.

So what is the actual truth? Is there, or is there not really an AppAutoUpdate policy that we can actually use to stop the endless pestering about updates in an ESR version? If there really is one, what are the actual steps to find it and make it work?

Thanks.

Hi, I am using Parrot OS and I cant scroll or use any touch gestures on Firefox, it just highlights the text. Chromium however works fine. I would love a fix to this issue. I have tried the steps below, any help greatly appreceated. J

about:config in firefox to set dom.w3c_touch_events.enabled=1 (default is 2). edit /etc/security/pam_env.conf and add MOZ_USE_XINPUT2 DEFAULT=1 reboot and restart firefox

I just installed the esr version of Firefox. I did not think that I would lose all my bookmarks, add-on, etc. Is there a way to revert back to the standard version with all my old data? Or in looking at the profiles I see a default profile, a default-esr profile, and a default-release profile. This latter profile seems to have my old data when I open the folders and look around. However, when I try to open that profile in new window it says something about opening an old version and losing data and creating a new profile. When I do that, I still get a fresh browser with none of my data.

I am using the built-in spell-checker. When I right-click on an input field, there is a "Check Spelling" checkbox in the popup menu to enable the spell-checker. Once enabled, another "Languages" item will show up in the popup menu, allowing me to choose from the built-in dictionaries.

This list in huge. Ideally I would prefer if I there was a most recently used list, or I would be able to configure which choices to offer by default, and maybe have an additional menu item to show the rest/all.

Is there any way to handle such use-case? Alternatively, what is the process to raise this as feature request? Would this be a feature worthwhile to do so?