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Can't connect to router in firefox

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I do… (read more)

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I don't want to clear all cache and data. Incognito mode without addons doesn't work. I can establish connection in other browsers, includes another firefox browser. How could I clear cache for 192.168.1.1, if firefox show there is none?

Asked by mordat1 2 years ago

Answered by mordat1 2 years ago

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Downloading and Opening docx Firefox appends doc onto file

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. Whe… (read more)

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

Asked by misscrf 2 years ago

Answered by cor-el 2 years ago

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Mozilla FTP Access via FileZilla is not working...

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I sele… (read more)

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I select and WHAT port number am I suppose to be using? anonymous login is fine right?

Asked by Melchior (aka Joseph) 2 years ago

Answered by cor-el 2 years ago

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pdf file opens differently

Normally, if I click a pdf file on-line, I get the question to open or save. If I choose open, I get a separate pdf file in my Windows task bar to open. Yesterday, this… (read more)

Normally, if I click a pdf file on-line, I get the question to open or save. If I choose open, I get a separate pdf file in my Windows task bar to open. Yesterday, this behavior was different. The PDF file became a little icon in the bottom left of my screen, and when I clicked that it opened the pdf in a browser tab. Today this is gone and it is back to its old way. I prefer the tab. Do you know why this happened or how to get that back?

Asked by netmouser 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to disable audio indicator icon in pinned/unpinned tabs after removal of browser.tabs.showAudioPlayingIcon ?

Hello, suddently after upgrading my Firefox Developer Edition to version 77 I noticed that my pinned tabs have sound icon again, which i previously disabled using browser… (read more)

Hello, suddently after upgrading my Firefox Developer Edition to version 77 I noticed that my pinned tabs have sound icon again, which i previously disabled using

browser.tabs.showAudioPlayingIcon = false

Now however I found that it was removed here:

https://hg.mozilla.org/mozilla-central/rev/1360dbbd2d6d

How can i disable this annoying audio icon now ?

Asked by Nikita 2 years ago

Answered by cor-el 1 year ago

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Firefox won't open my homepage on startup

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred. … (read more)

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred.

Asked by sraxter 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 2 years ago

Answered by Wesley Branton 1 year ago

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Disable Firefox automatic restoring of previous session when Booting on Win 10

I'm using Win 10. How do i disable Firefox 77.0 from automatically restoring lots of windows from my last session upon startup of my computer? FYI, i just opened my Menu,… (read more)

I'm using Win 10. How do i disable Firefox 77.0 from automatically restoring lots of windows from my last session upon startup of my computer?

FYI, i just opened my Menu, and see that:

This is Uncheckmarked: ...Options > General > Restore Previous Session And this is Enabled: ....Add-Ons > Mange Your Extension

Asked by Ann&nymous 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How do I disable the blue flash when a tab finished loading?

How do I disable the blue flash when a tab finishes loading? I'd like to suggest an option in a future release that disables all these things. I find it a real distractio… (read more)

How do I disable the blue flash when a tab finishes loading? I'd like to suggest an option in a future release that disables all these things.

I find it a real distraction, and it's really putting me off using firefox as a broswer. I really don't think this sort of eye candy is needed in order to browse the internet.

Asked by useruser 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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I uninstalled the Adobe Acrobat official extension. how can I reinstall it?

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the… (read more)

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the way this works. So I tried installing an upgraded version of Adobe Acrobat Pro DC, but the extension was not reinstalled in the process. I talked to the Adobe Acrobat help folks and they said that I have to uninstall and reinstall Firefox. I'm very worried about this because I have so many specific settings set up in Firefox and I don't want to lose any of those. Is there another workaround?

Asked by cgreek 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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What do I need to do to get the classic address bar back

Plainly speaking, I don't like the new address bar, how it auto completes my searches or the results it pulls. I didn't like it when it was defaulted to being on starting… (read more)

Plainly speaking, I don't like the new address bar, how it auto completes my searches or the results it pulls. I didn't like it when it was defaulted to being on starting with version 75 but I was able to easily switch a few setting in about:config to fix it. Those settings no longer affect the address bar as of update 77.

The settings I had changed were:

browser.urlbar.openViewOnFocus browser.urlbar.update1 browser.urlbar.update1.interventions browser.urlbar.update1.searchTips

which were all set to false. I saw that setting "browser.urlbar.disableExtendForTests" to "true" might be the solution but, while it does stop the address bar from expanding when using it, it also stops it from expanding at all so the websites that would come up from searching can no longer be seen either (they are still called and using the down arrow will let me scroll through the results, I just can't see any of them). It also doesn't fix the results issue which I would say is the most important.

I would like to know what I need to do so that: 1. The results it shows me are no longer based on frequent visit (basically, the pre-update search system, as is they are scattered and look messy, pulling many different sites in a seemingly random order and it's not particularly useful) 2. It no longer autocompletes results (IE. "F" autocompleting to "facebook.com", this is always something that has bothered me regardless is context) 3. It no longer pops out/expands when in use (admittedly this is mostly an aesthetic issue but I still don't like how it looks)

Asked by Mike 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 2 years ago

Answered by Shashank Shekhar 2 years ago

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How can I view all the times I visited a website in Firefox history, instead of just its most recent visit?

Let's say I visit google.com at 6PM, then later at 9PM. Firefox would only in history when I visited the site at 9PM, could I make it show when I visited it at both 6PM a… (read more)

Let's say I visit google.com at 6PM, then later at 9PM. Firefox would only in history when I visited the site at 9PM, could I make it show when I visited it at both 6PM and 9PM?

Asked by Oneechan69 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (read more)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 2 years ago

Answered by Shashank Shekhar 2 years ago

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Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 2 years ago

Answered by McCoy 2 years ago

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Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 2 years ago

Answered by FredMcD 2 years ago

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There are some web pages Firefox can't open, but other browers can.

It's been a lot of time now since I've been having problems when opening some web pages using Firefox. When I try to open any of them, the page starts loading but immedia… (read more)

It's been a lot of time now since I've been having problems when opening some web pages using Firefox. When I try to open any of them, the page starts loading but immediately stops and nothing else happens. I've tryed a lot of solutions but they never worked and the problem they were supposed to solve didn't matched completely with my problem. I would like to fix this without reinstalling Firefox if its possible, so that's for me the last resource to use with this issue.

Thanks.

Asked by sergiolol1969 2 years ago

Answered by cor-el 2 years ago

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Does anyone ever read feedback submitted through the Help menu?

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it. You do… (read more)

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Asked by MartyJames 2 years ago

Answered by McCoy 2 years ago

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Unusuall frequent SSL Certificate Errors

Hello Firefox community I use Firefox as my primary browser on 5 devices - personal desktop, work laptop, spouse desktop, spouse laptop, and personal laptop. On only my … (read more)

Hello Firefox community

I use Firefox as my primary browser on 5 devices - personal desktop, work laptop, spouse desktop, spouse laptop, and personal laptop. On only my personal laptop, I frequently encounter SSL cert errors warning me of invalid issuer. I don't encounter the same error on any other device (including also my phones). Is there some way I can force an update of the Firefox certificate repository? I assume these are being caused by out of date cert repositories or the like. The cert I get on the other devices is the same cert presented to this laptop; only the laptop issues the error.

Asked by Jancarius 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago