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  • Solved

Where is shockwave add-on?

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate eithe… (read more)

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate either. I have it on another laptop and it works fine (Shockwave Flash 32.0.r0). Even searched for that exact add-on but it returns no such program. The icon for Flash (on the URL line) doesn't appear on any page. Obviously, I can't play on-line games or watch any content unless Flash is available. FireFox is updated to the latest version as is Win10. Using WebRoot and Malwarebytes. Any ideas as to why this is?

Asked by haiweepp1 4 months ago

Answered by haiweepp1 4 months ago

  • Solved

How to sort all bookmarks in all folders at once

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically. I don't want to sort my bookmarks folder by folder since I hav… (read more)

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically.

I don't want to sort my bookmarks folder by folder since I have tons of bookmarks organized in tons of folders. I looked up the help article "Sort your bookmarks to quickly find the ones you want", but it only shows how to sort individual folders automatically. So I tried to sort them all by multi-selecting all of my folders (no individual bookmark selected) and right-click to sort by name. And the option is unavailable (see image).

Could you include an one-click automatic sorting option in the future updates?

Asked by Wei4Green 4 days ago

Answered by FredMcD 4 days ago

  • Solved

cannot debug addon

Hi, Thanks to Mozilla for continuing to develop such a clean browser, with movies made of GIF instead of much larger files. So we have developed an extension or add-on fo… (read more)

Hi,

Thanks to Mozilla for continuing to develop such a clean browser, with movies made of GIF instead of much larger files.

So we have developed an extension or add-on for many years using the same method. But recently ( maybe I forgot ), with a new developer profile, I am unable to edit any files because the .xpi extension in the extensions folder, is compressed and cannot be navigated in a file Explorer.

In the past, I just install the extension and change the file extension from .xpi to .zip, and then extract into a folder with the same name. Then delete the .xpi/.zip folder, and the new folder acts as a pointer for the same instance of installation. And I can just modify the files in that folder usually and I don't need to restart the browser to see the changes. But lately I cannot do this.

What is the best way to debug the add-on with the least number of steps?

Thanks,

Josh

Asked by admin101 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Turn off recommeded by pocket in firefox android

The previous answers (ex: https://support.mozilla.org/en-US/questions/1185193) all say to go to 'settings > general > home > top sites'. There is no 'top sites' … (read more)

The previous answers (ex: https://support.mozilla.org/en-US/questions/1185193) all say to go to 'settings > general > home > top sites'. There is no 'top sites' sub area. The sections are as follows:

'Set a Homepage': 'about:home' Also use for new tabs (off) Panels (unclickable label) Add-ons (unclickable label) Content updates: Wi-Fi


Please let me know how I can turn off the suggestions from Pocket and Highlighted pages. I still want it to show my Top Pages that I visit. I do not care to see any recommendations. I use other services to discover content and certainly don't need it every time I try to open a new web browser window.

Asked by blake.white 5 months ago

Answered by Eve 5 months ago

  • Solved

I can't change mozilla account password - "Unexpected error" in console.

When I try to change my mozilla account password through accounts.mozilla.com nothing happens, but a console error appears ("Unxpected error"). … (read more)

When I try to change my mozilla account password through accounts.mozilla.com nothing happens, but a console error appears ("Unxpected error").

Asked by guardspirit 5 months ago

Answered by cor-el 5 months ago

  • Solved

Full screen video is cropped

Recently our HTPC had a video issue and it was resolved by changing the HDMI cable. Oddly, this was the catalyst for a Full screen video issue we now have with Firefox (E… (read more)

Recently our HTPC had a video issue and it was resolved by changing the HDMI cable. Oddly, this was the catalyst for a Full screen video issue we now have with Firefox (Edge and Chrome work okay). Whenever full screen video is initiated (Plex, TED Talk, YouTUBE, etc), it initially for about 0.5 a second looks fine, then "zooms in" or crops the image so that that we only see the upper left portion of the video in full screen. I have tried replacing the Amplifier (before I realized it was only firefox), reinstalling Firefox, updating our video drivers, and have completely replaced all HDMI cables. Please, if someone could offer a suggestion. I can't figure out what's going on here.

Asked by marcbridger 5 months ago

Answered by marcbridger 5 months ago

  • Solved

Cannot open profle in regular version after updating Developer version?

Hello, I have both the regular version of Firefox and the developer version installed and three profiles--one set to open in regular and two in developer. I installed the… (read more)

Hello, I have both the regular version of Firefox and the developer version installed and three profiles--one set to open in regular and two in developer. I installed the recent update in the developer version and when attempt to open the regular version, there is a message about having an older version of Firefox installed and corrupt bookmarks and to create a new profile. I don't understand. If I open a new profile, Firefox is up to date; and I can open the regular profile in the developer version through about:profiles. How can I get the profile to open again in the regular version of Firefox? I read the article about downgrading to an older version and losing bookmarks, but I didn't downgrade versions or installations. Thank you.

Asked by Gary 5 months ago

Answered by cor-el 5 months ago

  • Solved

Crash after using FUS (Fast User Switch)

A recent upgrade introduced a regression for me: FF crashes as soon as I use FUS to switch to another user account or even to the login screen. This is on Mac OS X 10.9.… (read more)

A recent upgrade introduced a regression for me: FF crashes as soon as I use FUS to switch to another user account or even to the login screen.

This is on Mac OS X 10.9.5 (old but stable and I need to stick to it until further notice), I have an external screen which is also the main screen (has the menubar).

I haven't yet figured out how to get access to the stack backtraces (before or after submitting) but it looks like FF is trying to access some resource that gets invalidated when FUS triggers. It's the only application I've ever seen that cannot survive a FUS trip...

Can anyone reproduce this?

Asked by RJVB 5 months ago

Answered by FredMcD 5 months ago

  • Solved

How to grant permanent access to Microphone granted from within an iFrame without being asked for permission everytime?

When I use my Microphone from within an iFrame, I don't have the permanent option. In Chrome it is possible though, and even when loading the Page, which containing the i… (read more)

When I use my Microphone from within an iFrame, I don't have the permanent option. In Chrome it is possible though, and even when loading the Page, which containing the iFrame is loaded twice, the Permission granted for my Microphone is saved permanently. In Firefox, this is different. The Permission granted for the content inside the iFrame is only temporarily, and I don't have the option to give it a permanent Permission. If I launch the content of the iFrame as a standalone website, it is giving me the option to permanently allow this Permission though.

Is there any workaround or can you give me any Hint?

Asked by Martin 5 months ago

Answered by jscher2000 5 months ago

  • Solved

I forgot my master password and cannot reset it.

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the art… (read more)

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

Asked by ExTeeP 5 months ago

Answered by Chris Ilias 5 months ago

  • Solved

Firefox using lot of private memory but working set memory is normal

Sorry for my English. I'm using Firefox 72.0b11 (using 71.0 before, same issue). When I open Firefox and do noting, The Firefox memory usage is slow rising. In Process Ex… (read more)

Sorry for my English.

I'm using Firefox 72.0b11 (using 71.0 before, same issue).

When I open Firefox and do noting, The Firefox memory usage is slow rising.

In Process Explorer, The firefox.exe Working Set memory using looks normal,But Private bytes memory usage is too much. (Please see attach screenshot)

I try using about:memory to figure out what's happen, But I can't find problem.

Here is memory-report.json.gz from about:memory , Is any idea can definite why using lot of private memory?

http://www.mediafire.com/file/vgmt2hs0catu0pp/memory-report.json.gz/file

Thank you.

Asked by oshirisu.red 5 months ago

Answered by oshirisu.red 5 months ago

  • Solved

Suddenly, the firefox account stopped accepting my password on the mozilla site. I have not changed it since November. (it will save in lockwise).

Suddenly, the firefox account stopped accepting my password on the mozilla site. I have not changed it since November. (it will save in lockwise). At the moment, a previo… (read more)

Suddenly, the firefox account stopped accepting my password on the mozilla site. I have not changed it since November. (it will save in lockwise). At the moment, a previously signed in account is valid (I did not log out of the account, but I can not change the password). I do not have account recovery enabled when resetting a password. When resetting the password, I will lose all my saved 300+ passwords, as it seemed to me previously securely saved.

Asked by Mikhail 5 months ago

Answered by Mikhail 5 months ago

  • Solved
  • Locked

Firefox log out me of my Google account

Hello, When I open Firefox browser, I am logged out of my Google account, when I connect to this one, I close Firefox browser and I reopen Firefox, I am logged out. So I… (read more)

Hello, When I open Firefox browser, I am logged out of my Google account, when I connect to this one, I close Firefox browser and I reopen Firefox, I am logged out. So I would like to know how stay connected to my Google account even after closing and reopenning Firefox browser. I got this problem from I changed my computer, it's maybe a setting that I don't change. I hope you can help me. Thanks.

Asked by kylian.chapon 5 months ago

Answered by Wesley Branton 5 months ago

  • Solved

want tabs below bookmarks toolbar (again)

just updated to 7.2, and now my userchrome.css has broken "again"..... l cant do tabbed browsing like this as only the selected tab is accessable, anything else l click j… (read more)

just updated to 7.2, and now my userchrome.css has broken "again".....

l cant do tabbed browsing like this as only the selected tab is accessable, anything else l click just accesses my bookmarks toolbar... why does Mozilla keep on breaking this? why cant they give us an option to change the location above or below like before..

Asked by SirusZex 5 months ago

Answered by demian_temp88 5 months ago

  • Solved

FF 72. After the last update, the active tab began to go beyond the tab bar.

I have a screenshot. I saw the question and it seemed to me similar, but there is a lot of code and I don’t know what exactly is needed in my case - https://support.mozil… (read more)

I have a screenshot.

I saw the question and it seemed to me similar, but there is a lot of code and I don’t know what exactly is needed in my case - https://support.mozilla.org/ru/questions/1274416#answer-1279083

In my userChrome.css I use only this:


#navigator-toolbox {
  display: flex;
  flex-direction: column;
}

#titlebar {
  order: 2;
}

to move tabs to bottom.

Asked by booya 5 months ago

Answered by cor-el 2 months ago

  • Solved

Why doesn't Firefox provide the option of tabs below menu bar?

Firefox keeps changing what is necessary in the userChrome.css file in order to place tabs below the Menu and Bookmark toolbars. Because of this, there are so many differ… (read more)

Firefox keeps changing what is necessary in the userChrome.css file in order to place tabs below the Menu and Bookmark toolbars. Because of this, there are so many different versions of the code that must be added to that file that it has become virtually impossible to keep up with it.

It would be so much simpler for users if the Tabs below Menu/Bookmark toolbar option was again made an option. Failing that, would someone please publish the code currently necessary to accomplish this with Firefox 72.01.

Asked by Firefox Account 5 months ago

Answered by cor-el 4 months ago

  • Solved

My bookmaks have all dissapeared, my bookmark page icon doesnt work anymore, no top sites on my home page

I did nothing new yesterday re Firefox no deletes or anything , now i start laptop today and no bookmarks, bookmark tag is in the address bar but doesnt work, tried to so… (read more)

I did nothing new yesterday re Firefox no deletes or anything , now i start laptop today and no bookmarks, bookmark tag is in the address bar but doesnt work, tried to sort it, I cannot even create a bookmark now

Asked by Peter Jackman 4 months ago

Answered by Peter Jackman 4 months ago

  • Solved

On a Mac, how do I stop the bookmarks sidebar from always appearing in every window on startup?

I'm running on a Mac Pro 5,1; OS 10.11.6; Firefox 72.0.1. All options of View=>Sidebar are deselected, yet each time I have occasion to restart Firefox (e.g. after an … (read more)

I'm running on a Mac Pro 5,1; OS 10.11.6; Firefox 72.0.1. All options of View=>Sidebar are deselected, yet each time I have occasion to restart Firefox (e.g. after an update), the bookmarks sidebar is activated in every window. How do I stop this behavior?

Asked by 3rdAveSlinger 4 months ago

Answered by cor-el 4 months ago