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  • Archived

Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this cont

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this a… (read more)

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this context." The documents should either open in the browser or trigger the desktop app. Installing older versions hasn't fixed this.

Looking for solutions, thanks

Asked by mrs.von 2 years ago

Last reply by Wim 1 year ago

  • Archived

How to force webp images to fallback to jpg

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or pn… (read more)

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or png images? I know .webp images support is an improvement, but for my case I need to export a lot of pictures from websites using a drag'n drop from Firefox to Windows Explorer. As webp images are not supported natively by Windows, this is useless... I would like to get the standard image instead.

Remark : Before Firefox v70, it was possible to force it tweaking about:config : "image.http.accept" = "image/webp,*/*" > change to "*/*" But this tweak is not working anymore.

Asked by syldub 2 years ago

Last reply by jscher2000 1 year ago

  • Archived

add self-signed certificate to trusted certificates

There is a site which uses self-signed certificate which i have to visit everyday but since the certificate it uses is untrusted i am unable to connect to it without expe… (read more)

There is a site which uses self-signed certificate which i have to visit everyday but since the certificate it uses is untrusted i am unable to connect to it without experiencing some difficulties. How can i get rid of the untrusted certificate error

Asked by andrey.a23 2 years ago

Last reply by smarty 1 year ago

  • Archived

Windows 7-to-10 -- how to keep bookmarks, saved passwords, and settings?

I'm finally moving to Windows 10 with a new computer. I want to keep my Firefox bookmarks, saved passwords, and (if possible) settings from my old Windows 7 computer. Aft… (read more)

I'm finally moving to Windows 10 with a new computer. I want to keep my Firefox bookmarks, saved passwords, and (if possible) settings from my old Windows 7 computer.

After installing Firefox on my new computer, do I need to do anything more than copy to the new (10) computer the final profile from my old (7) computer?

Asked by K in NC 2 years ago

Last reply by clarityjane 1 year ago

  • Archived

can't find printers in print window

Print window only shows PrimoPDF, no other printers. Can see all printers in other apps, can't see them in Firefox. Tried resetting printer and all printer settings. Stil… (read more)

Print window only shows PrimoPDF, no other printers. Can see all printers in other apps, can't see them in Firefox. Tried resetting printer and all printer settings. Still cannot see all printers Windows sees in Devices and Printers!! Why can't I see a complete list of my printers in Firefox?!

Asked by Rich Giblin 2 years ago

Last reply by jscher2000 1 year ago

  • Archived

how do i import bookmarks from safari to firefox (70.0.1 (64-Bit)) (Standard procedure does not work, bookmarks are sucessfully imported by do not show anywhere

how do i import bookmarks from safari to firefox (70.0.1 (64-Bit)) (Standard procedure does not work, bookmarks are sucessfully imported by do not show anywhere...) also,… (read more)

how do i import bookmarks from safari to firefox (70.0.1 (64-Bit)) (Standard procedure does not work, bookmarks are sucessfully imported by do not show anywhere...) also, there is no "star icon in the left upper corner that will display the option to choose my imported bookmarks. If you want more people stick to firefox you should seriously work on an easy solution for newbies to import their old bookmarks. I`ll give it 24 hours before I switch to google chrome....

Asked by jan 2 years ago

Last reply by RobertJ 1 year ago

  • Archived

how to allow a specific site on adblock plus by allowing ads for that site

I want access to investing.com but it will not allow unless i change adblock plus to allow there ads. I tried changing adblock plus to allow the adds but there instructio… (read more)

I want access to investing.com but it will not allow unless i change adblock plus to allow there ads. I tried changing adblock plus to allow the adds but there instructions to do so won't work?

Asked by fdemuth 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

How can I turn off Automatic Updates in Firefox 70?

I am on a metered connection. Updates chew up my data, and I want to CHOOSE when to use that data for updates. There is no toggle in the configuration screen that would a… (read more)

I am on a metered connection. Updates chew up my data, and I want to CHOOSE when to use that data for updates. There is no toggle in the configuration screen that would allow me to turn off automatic updates, and setting the preference via about:config hasn't worked. I am very irritated by this. It's my computer, it's my browser, and I don't like being forced to do what someone else has decided I should do just because they thought it would be a good idea. If I can't find a way to turn off auto updates then I'll abandon Firefox for something more user-friendly.

Asked by hrefnam 2 years ago

Last reply by cor-el 1 year ago

  • Archived

FFX won't open new tab on clicking an email link

I use Hotmail/Outlook email. Lately, I've noticed that when I click on an email link and FFX is already open, FFX "times out" on the second link. I have to close FFX and … (read more)

I use Hotmail/Outlook email. Lately, I've noticed that when I click on an email link and FFX is already open, FFX "times out" on the second link. I have to close FFX and click the link again, so that FFX is brought up from "square one," and the link opens normally. Why can't I just open a new tab for each new link without having to close FFX?

Asked by crogerblair1 2 years ago

Last reply by hangman54 1 year ago

  • Archived

Tab Options

I am just sending feedback. I was not able to located somewhere for submitting feedback. It would be nice to have an option to DISABLE Tabs. I know, a lot of people lik… (read more)

I am just sending feedback. I was not able to located somewhere for submitting feedback.

It would be nice to have an option to DISABLE Tabs. I know, a lot of people like tabs but I am not one of them. <g>

Thanks

Jana

Asked by cedar3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Passwörter sind plötzlich weg!!!!

Guten Morgen, meine Passwörter sind plötzlich weg, ich möchte keinen Brauser der die Passwörter vergisst. Warum passiert dies immer wieder? Es sollte eine sehr einfach… (read more)

Guten Morgen,

meine Passwörter sind plötzlich weg, ich möchte keinen Brauser der die Passwörter vergisst. Warum passiert dies immer wieder?  

Es sollte eine sehr einfache Rückhohkung geben und nicht so ein umständliches Suchen nach den vorhandenen Passwörtern und der Rückholung!!!

Ich habe ein umfangreiche Internetseite von über 30 Domain etc. wie soll ich da die ganzen

Passwörter merken!!!

Es ist ein Unding, wenn Firefox plötzlich die Passwörter nicht anzeigt, so ist dies eine Stundenlange Arbeit!!!

Ich bin sehr unzufrieden mit Firefox

M F G Eric Hoyer

Asked by Eric Hoyer 1 year ago

Last reply by schnrl 1 year ago

  • Archived

Firefox won't play music samples on the Amazon.com site.

FireFox 70.0.1, Windows 7 pro 32-bit. A year or two ago I found that I couldn't get FireFox (then an earlier version) to play any of the music samples on Amazon. All att… (read more)

FireFox 70.0.1, Windows 7 pro 32-bit.

A year or two ago I found that I couldn't get FireFox (then an earlier version) to play any of the music samples on Amazon. All attempts to fix this failed, so I switched to Chrome for a time, which work fine for this application.

Chrome, however, has developed other issued, so I came back to FireFox, in the version listed above.

And I come to find out that it has the same problem as the old version. It will not play any of the sound samples on the Amazon.com site. I click on the "play " button, and the circle goes round and round, but nada.

FireFox doesn't have any problem with sound on any other site I visit, including youtube, hulu, spotify, Google play, and various others too numerous to mention. But on Amazon: nada.

  • I went here: https://hpr.dogphilosophy.net/test/ and checked all available file formats. FireFox supports them all, except for .caf -- which shouldn't be an issue, since Amazons samples are MP3.
  • I have checked to assure that media.mediasource.webm.enabled is set to "true" -- doesn't matter what it's set to,
  no sound samples on Amazon.
  • I have tried turning "hardware acceleration" off and on; still no sound samples on Amazon.
  • I tried FireFox in "safe" mode -- still no sound samples on Amazon.
  • I went to Microsoft and downloaded the "Media Feature Pack"; attempted to install, and was told that this
  installation "doesn't apply to your system".

Still no sound samples on Amazon.

A web search seems to indicate that this has been a problem with FireFox since at least 2015.

Does anybody have a REAL fix for this problem (e.g., one that actually WORKS)?

I'd really hate to have to go back to Chrome.

Thanks.

Asked by Dr_H 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is already running but not responding - can't kill the process with Task Manager/Taskkill

Since the last update to Firefox I am getting a 'Firefox is already running but not responding error message'. This is happening on my Win10 machine - my Win7 box is not… (read more)

Since the last update to Firefox I am getting a 'Firefox is already running but not responding error message'. This is happening on my Win10 machine - my Win7 box is not having any issues since the update.

I have followed the advice of creating new profiles, checking for locked profiles (and being unable to remove the lock?). I have completely removed Firefox from my system - uninstalled via control panel, deleted all folders in Program Files and Users etc, removed temp files and edited the registry to completely remove any Mozilla/Firefox entries. Completely clean install - as far as I can tell - but the problem re-appears as soon as Firefox is reinstalled. I've tried all this in WIn10 safe mode as well but still no joy.

The issue seems to be that there is a process running that cannot be terminated but I'm unable to kill the single remaining Firefox.exe process listed in task manager. When I try 'taskkilll /IM firefox.exe /F' from the command prompt I get an error that the process can't be killed as an instance of it does not exist. If I try 'taskkill /IM firefox.exe /T /F' it advises that a child process is keeping the main process alive - explorer.exe. Terminating explorer.exe does not free up the firefox.exe process for termination (same error of the instance not existing). The only way to clear the process is to reboot my system, Firefox will then start ok but when closed the issue will occur again.

I'm on my 4th clean install and the issue persists, so any help or advice beyond what I've tried would be appreciated.

Asked by ghenjei 2 years ago

Last reply by Lộc Nguyễn 1 year ago

  • Archived

I had to resent my Mozilla Sign In password, however now I cannot see any of my synced data. Please help. My sync data is extremely important. Please Help.

I formatted my computer and then wjhenm I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. A… (read more)

I formatted my computer and then wjhenm I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremly important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

Asked by Tanmoy 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

firefox quantum 70.0, how to change to black loading page?

hi, currently when i open up a new webpage, there is a white loading screen. i have the dark theme, so its pretty jarring. ive been editing my chrome files but.... to no… (read more)

hi, currently when i open up a new webpage, there is a white loading screen. i have the dark theme, so its pretty jarring. ive been editing my chrome files but.... to no avail.

i have a userChrome.css with the following...

tabbrowser tabpanels { background-color: rgb(19,19,20) !important; } browser { background-color: #131314 !important; }

and userContent.css with the following...

@-moz-document url(about:blank) { html { background-color: rgb(19,19,20) !important; } } @-moz-document url-prefix(about:blank) { * { background-color: rgb(19,19,20); } }


am i doing something wrong? does quantum ignore my chrome files?

thanks

Asked by starmandell 2 years ago

Last reply by inyazserg 1 year ago

  • Archived

facebook container

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for i… (read more)

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for it if someone was making sure to exclusively open facebook.com in its own profile. Say you set up a profile(from about:profiles) namely "BIg Brothers" for notorious trackers like google, facebook , twitter etc so they can perpetually track each other with simple rules to observe like : - Never open an external(shared) link - Never access any other website through that profile.

Is there a particular feature the add-on is bringing up that the native interface is missing ? The other reason is add-ons are great but they tend to bloat the system impeding the browsing experience. I am the kind of guy who opens 7 concurrent tabs each running heavy js code so the lighter the better.

Thank you in advance,

Dom

Asked by domignon 1 year ago

Last reply by user2851622 1 year ago