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  • Archived

Tab Crash

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or … (read more)

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

Asked by guyfromkcmo 11 months ago

Last reply by AMAN ARYAN 11 months ago

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Unable to recover user-data after firefox update

I am unable to restore my user-data (bookmarks, passwords, search suggestions, etc) after firefox update. I tried what is outlined in this article. But it didn't help. No… (read more)

I am unable to restore my user-data (bookmarks, passwords, search suggestions, etc) after firefox update. I tried what is outlined in this article. But it didn't help. None of the profiles in "about:profiles" had my previous data. Can anyone please help me in recovering my data?

Asked by bsparshbss 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox keeps refreshing its self putting everything in default settings

Firefox stopped while i was on YouTube it asked me if i want to go in safemode or refresh Forefox. I didn't choose either. my first thought i was getting hacked that happ… (read more)

Firefox stopped while i was on YouTube it asked me if i want to go in safemode or refresh Forefox. I didn't choose either. my first thought i was getting hacked that happens a lot on YouTube. then by its self it said it was going to refresh Firefox then the browser closed. when it came back on it was like i had just installed it. it was asking me all those questions. then it updated then closed again then opened asking me all those questions again then i signed in an all my passowords are gone again. Lucky for me i saved a back-up a few months ago so i only lost a few passwords. the spell checker doesn't work it keeps changing my set home page to Mozilla. I go to a website while i'm there i get that same message safe mode or refresh. now it doesn't give me that message it just refreshes its self without asking me and does it around every 20 minutes so i stopped setting it back up. but tis still doing it. so i uninstalled firefox cleanerd all the leftover files and resistry keys rebooted then downloaded a new copy of the forefox installer. then installed i answered all the questions then set everything up and before i could go to a web site it refreshed its self How do I make it stop? Its refreshed 2 times while i tried to type this so i had to write it in note pad then copy it then paste it here.

Asked by Mr. Bobcat 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

After My Computer Crashed Due to a Selective Power Failure, My Firefox Tabs Refuse to Completely Load.

After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after co… (read more)

After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after connecting the power cable to an outlet that works. Currently power is still of at both the original outlet, and several other outlets in the area, as well as a selective area downstairs.

Upon booting up Firefox (I have it set so that it will reopen any tabs I was viewing upon shutdown or restart or crash) I noticed that it was taking longer to load than usual (even accounting for the large number of tabs I constantly have open), and then after it had loaded that I could not access any of that tabs. I can click on them, and they will be highlighted if moused over, but the only thing that shows is a white screen for the actual site. I have included a picture of this. I have come to the conclusion that this is a Firefox error, given I was able to restart and recover all of my Google Chrome Tabs.

In addition to the Tabs not loading, Tabs to the left and right of the Tabs currently viewable are not accessible, and seem to almost not exist, if not for the lack of scroll arrows. In addition, scrolling left and/or right produces no response.

Normally I would grab the crash file and reopen the tabs from that, but I don't know whether I currently can, and current Firefox issues noted below make me leery of trying.

Upon noting that I could, I attempted to open a second Firefox session, and succeeded. However, in this session some of the same issues are occurring, mainly that I cannot search anything through the html bar, including opening websites by name (i.e. google.com produces but a blank white screen and no reaction), and there is no new tabs screen when I open a new tab (as I have set up in my settings to be the case). However, I can, for some reason, access sites from my bookmarks. The only way I was able to send this report is that Firefox automatically opened to a homepage when I opened the new session.

Needless to say, I'm rather concerned. I love Firefox as a browser, and not being able to use it is both concerning and frustrating. I hope to hear from you soon to resolve the matter.

Many Thanks.

P.S. If it at all helps (please disregard if it doesn't) the symbol that looks like a multi-forked branch on the modem is dark. I unfortunately do not know what that means.

Asked by ryanbp12 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Unable to find Dashlane Password Manager extension and add to browser

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Fire… (read more)

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Firefox is useless to me since I have used it for years in Chrome and do not wish to attempt to import that information into another extension. Anyone know why it is missing?

Asked by paulbrow 1 year ago

Answered by RobertJ 1 year ago

  • Archived

Are there any reliable Speech to Text extensions or Add-ons like LipSurf for Chrome

I'm getting such bad pain in my arms so I started going back to Chrome so I can use LipSurf. Please, I need something like this for Firefox so I can use gmail in FF. Gmai… (read more)

I'm getting such bad pain in my arms so I started going back to Chrome so I can use LipSurf. Please, I need something like this for Firefox so I can use gmail in FF. Gmail in Chrome SUCKS. It's so slow. Does anyone know of any Speech to Text (dictation) extension? I need to be able to dictate into gmail.

Asked by thx2net 1 year ago

Last reply by gabriel.armstrong.pass 1 year ago

  • Archived

Hello, How to keep only certain cookies and delete all other history/browsing content when Firefox is closed? Thanks

I cannot figure out how to keep only certain chosen cookies and delete all others, plus delete the cache and all history upon closing Firefox. Can this be done without us… (read more)

I cannot figure out how to keep only certain chosen cookies and delete all others, plus delete the cache and all history upon closing Firefox. Can this be done without using an add-on? Thanks

Asked by DrinksWithTheFlies 1 year ago

Last reply by MichaelJonas 1 year ago

  • Archived

Disabling Autoplay: Why is this such a dismal failure?

First of all, there are so many articles on this site and others that don't update reflecting the huge changes recently in Autoplay options. So many settings from the pa… (read more)

First of all, there are so many articles on this site and others that don't update reflecting the huge changes recently in Autoplay options. So many settings from the past don't work or aren't even there anymore. Why are these pages not updated? Who even uses old version of this browser? 99% of the info online is irrelevant because of this sloppiness. Just go to Yahoo.com and see if anything works. Good luck with that. I did find one extension that did work (so far): Disable HTML5 Autoplay But we shouldn't need an extension to do something so basic, so intrinsic to web browsing. We all know distractions impeded our ability to get things done and cost billions every day as people's productivity sharply drops. There is nothing more distracting than a video! So its the number one thing to control. As long as you're over about 4 years old of course. Under that and we're fascinated by unfamiliar shiny objects.

So I'm curious about all the autoplay options I have in about:config and if any of these settings matter anymore, now that I have an extension that does what Firefox seems incapable of doing. When I search for autoplay, this is what I get, sorted alphabetically. I noticed that some are in bold. Why is that? And why is Mozilla so out of touch with us that they can't explain what each of these things actually does? I wonder if they even know. You should be able to hover your mouse cursor over an item and a popup should tell you what it does. Is that so difficult? Guess so.

true dom.media.autoplay.autoplay-policy-api true extensions.webextensions.ExtensionStorageIDB.migrated.disable-html5-autoplay@afnankhan false media.autoplay.allow-extension-background-pages true media.autoplay.block-event.enabled true media.autoplay.block-webaudio 1 media.autoplay.default false media.autoplay.enabled.user-gestures-needed true media.block-autoplay-until-in-foreground false services.sync.prefs.sync.media.autoplay.default

Asked by moz2u 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When editing Google Docs the tab crashes after entering some characters. Safe Mode helps, but I cannot fix the issue without using Safe Mode

I am using Windows 10 Pro 1903, Firefox 69.0.3 (64-bit) When I edit a document in Google Docs after entering some characters the tab crashes. If I stay on the same tab it… (read more)

I am using Windows 10 Pro 1903, Firefox 69.0.3 (64-bit)

When I edit a document in Google Docs after entering some characters the tab crashes. If I stay on the same tab it stops to respond and after a few seconds it works again and all the characters I have entered appear. if i change to another tab and then back to the Google Docs tab then some round "reload" icon is shown, tab reloads and all is back to normal. When I change to about:performance when the Google Doc tab is hanging then it does not show up there anymore. After it is reloaded like 10 seconds later it appears again in about:performance.

When I start Firefox in Safe Mode then everything works fine and I cannot reproduce the issue. I then tried to narrow down the issue by disabling Hardware Acceleration, disabling all the extensions, plugins and making sure default theme is being used. But the issue was still there when I did not use Safe Mode.

I then created a new profile and after that did not help, I uninstalled Firefox, deleted the program files folder manually, reinstalled but the issue is still there. I also deleted all the Firefox System Add-Ons but still no success.

The issue happens with my normal Firefox in Private Mode, too.

How can I troubleshoot this further? What does Safe Mode do in addition to the things I have mentioned above?

Asked by Martin 1 year ago

Last reply by 100.percent.texan 1 year ago

  • Archived

Locked out of my account

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a … (read more)

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a new one?

Asked by Kyle Albanese 1 year ago

Last reply by m.mouse313 1 year ago

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  • Archived

How do I stop Firefox Update from Popping-Up?

I wish to stop the new pop-up update notification message built into Firefox 69.0.#. A pop-up message is not necessary, irritating and tiresome. Why is there no option av… (read more)

I wish to stop the new pop-up update notification message built into Firefox 69.0.#.

A pop-up message is not necessary, irritating and tiresome.

Why is there no option available to turn it off?

Asked by blebadef 1 year ago

Last reply by Matthias 1 year ago

  • Archived

I don't have any more access to my mailbox on www.tiscali.it.

As of a couple of weeks I don't have any more access to my mailbox on www.tiscali.it. SAfari works well, however I'd like to go on using firefox. What should I do? … (read more)

As of a couple of weeks I don't have any more access to my mailbox on www.tiscali.it. SAfari works well, however I'd like to go on using firefox. What should I do?

Asked by maurizio.viglino 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Cannot download anymore. The window opens, but the OK button stays grey. Started happening suddenly. Other browsers still work fine.

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the bro… (read more)

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the browser seems to work. Other browsers work fine. I tried restarting the computer and even reinstalling Firefox. Cannot download or open files anymore, which makes this browser unusable until the problem is solved.

Asked by Jean-François 1 year ago

Answered by FredMcD 1 year ago

  • Archived

How do you make it so, if you're viewing your history and click on a link, you aren't brought up to the top of the list, away from the area you were viewing?

If I'm viewing my history and have scrolled down to a specific section because I'm trying to recall things from a specific time frame or subject, it gets pretty obnoxious… (read more)

If I'm viewing my history and have scrolled down to a specific section because I'm trying to recall things from a specific time frame or subject, it gets pretty obnoxious being pulled away from it every time I open one of the links. Opening them all at once helps, but it's still not very convenient.

Asked by Leigh 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Get SEC_ERROR_REVOKED_CERTIFICATE error and won't connect to register/login;no "accept risk" option

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the l… (read more)

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the login and got the same error message. LOTS of people use this site. There is no way to select "accept the risk." How do I make Firefox make the link?

Asked by Trose 1 year ago

Answered by cor-el 1 year ago