All Products Support Forum

I can get the sync to work on my laptop but when it comes to the Android box, it just keeps spinning [ blue circle ]. It states on the laptop what devices are syncing but I cannot sign in onto the android because it takes me to no page... just spinnnnnnnning! *sighs* Why can't you guys just leave Firefox alone and quit making all these changes. If anyone has a better browser idea, let me know.

Was still on a old version of Firefox Android 68.11.0 and deleted the data to try and fix something and now I can't login to that version cause it's just a infinite load screen to try to login to it now all my bookmarks are gone even now i synced it before deleting, now it's impossible to update to the new one so my bookmarks can stay on the new version

Trojan blocked after downloading latest update. Ref. Scott. Thanks for getting back. This is new profile account and yes problem still there. I have followed microsoft directions for finding log files but directions don't seem to apply to my machine. Any suggestions? Below is the report from this morning log in on Firefox.

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/27/22 Protection Event Time: 9:29 AM Log File: 2ab54150-0db0-11ed-a93a-dc41a9a565f3.json

-Software Information- Version: 4.5.11.202 Components Version: 1.0.1716 Update Package Version: 1.0.57797 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

(end)

I am using Firefox on an amazon fire HD 10 tablet. The When I try to sync, a new tab opens and the activity indicator spins but nothing ever syncs or logs in to my account. I checked and triple checked all the settings and everything is setup to allow syncing but it acts as though amazon is blocking it from logging in.

Is there anything I can do to fix this issue.

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

Before I update my tablet, I wanted to know if my tabs were going to look like they do on my phone or stay the same. I prefer the more "PC" look on my tablet. Screenshot attached for example of them all at the top. If not, what can we do? Thanks!

I have side loaded Firefox (68.11.0) onto my Kindle Fire but am unable to sync my bookmarks. (I was able to log in to my Firefox account only by going to: https://accounts.firefox.com/signin) I cannot log in to Firefox sync from settings. It spins endlessly! There is no option to "SYNC AND SAVE DATA". Your help would be appreciated. Thank you!