Showing questions tagged: Show all questions
  • Solved
  • Archived

Tried to import bookmarks from Safari and all I got were the folders, no bookmarks

I went thru the process detailed in one of the help posts. All that arrived in the Library were the folders i have for each category, none of the bookmarks themselves. … (read more)

I went thru the process detailed in one of the help posts. All that arrived in the Library were the folders i have for each category, none of the bookmarks themselves.

Asked by WDoug 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Firefox cannot access some websites while other browsers can

It is not possible to access Facebook, Gmail and some few others through Firefox, the websites keeps loading while all other sites works fine in Firefox. I can access Fac… (read more)

It is not possible to access Facebook, Gmail and some few others through Firefox, the websites keeps loading while all other sites works fine in Firefox. I can access Facebook, Gmail and the other sites through the other browsers without any problems. I have already tried to clear Cookies and Cache, but it did not help. The problem started after the 63.0.0 update for Firefox

Asked by Samuelpa 2 years ago

Answered by Ruba 2 years ago

  • Solved
  • Archived

I can't connect to all sites, the error code is "SEC_ERROR_UNKNOWN_ISSUER", can you help me?

I currently use FF version 63.0.3 on Windows 10, I have tried removing cert8.db, running FF in safe mode, even reinstalling FF, but it still didn't work. I also only use … (read more)

I currently use FF version 63.0.3 on Windows 10, I have tried removing cert8.db, running FF in safe mode, even reinstalling FF, but it still didn't work. I also only use SMADAV and Windows Defender as antivirus. Only the official Mozilla site can be accessed.

As i recall, this problem started when I accidentally switched to a site. Could you help me?

And sorry if my grammar is bad, English is not my first language.

Asked by NotReality_ 2 years ago

Answered by NotReality_ 2 years ago

  • Solved
  • Archived

facebook news feed issue

Hi, Since last update FF (63.0.3 x64) cannot display facebook news feed. Start to load the page and then "close" all the posts (see attached). Same with disabled addons a… (read more)

Hi, Since last update FF (63.0.3 x64) cannot display facebook news feed. Start to load the page and then "close" all the posts (see attached). Same with disabled addons and/or private mode browsing.

Asked by waces 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

On startup, firefox asking for master password

Hi Today Firefox started to ask "master password" on startup. Yes I use master password, but Firefox never asked it on startup. Why this could be happening? It does not m… (read more)

Hi

Today Firefox started to ask "master password" on startup. Yes I use master password, but Firefox never asked it on startup. Why this could be happening? It does not matter what startup page I load, it could be blank page or any other. No sync or other Mozilla account is connected. Tried to disable all add-ons, does not help. Firefox version: 63.0.3 (64-bit).

Asked by procc 2 years ago

Answered by procc 2 years ago

  • Solved
  • Archived

I want the bookmarks sidebar, not history

For many years, clicking the sidebar icon has opened a menu of bookmarks. Now, suddenly, it’s a History sidebar. I want the Bookmarks sidebar, based on bookmarks.html, … (read more)

For many years, clicking the sidebar icon has opened a menu of bookmarks. Now, suddenly, it’s a History sidebar. I want the Bookmarks sidebar, based on bookmarks.html, back! Closing and reopening the sidebar, restarting Firefox, restarting the computer, don’t help.

I use Firefox bookmarks, organized in folders and subfolders and including many local PDF and HTML files, to organize my life! HELP!!

If it’s relevant, I have set browser.bookmarks.autoExportHTML and browser.tabs.LoadBookmarksInTabs to ’true’. The preference browser.bookmarks.file is set to ’bookmarks.HTML’ in my Documents folder, where it is automatically backed up by the product Box Sync,

I have enabled the add-on ’Default Bookmark Folder’.

Asked by pmbrown 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

how does sync actually work?

I read a lot about firefox sync, but not how it actually works. I have two computers to sync. Both are connected to the same Firefox-account. What happens if one is set o… (read more)

I read a lot about firefox sync, but not how it actually works.

I have two computers to sync. Both are connected to the same Firefox-account. What happens if one is set off and the other is running. On, of course on the running one, lets say, I add a bookmark. After a while I shut it down. What will happen with this bookmark since firefox-sync server is no backup? Will it kept there until synchronization has completed? Thus the other pc has been booted? What if both computers are running and on both different bookmarks are added?

Thanks

Kos

Asked by Kostenzer 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

When exactly does Firefox create bookmarks backup?

I need to know when Firefox creates bookmarks backup. Help says that "it is created automatically", this answer is not sufficient for me. Someone found out that backup is… (read more)

I need to know when Firefox creates bookmarks backup. Help says that "it is created automatically", this answer is not sufficient for me. Someone found out that backup is being created after deleting the history, but I know it can be created on other circumstances, so please provide me information what are the possible reasons for Firefox to create a bookmarks backup?

To summarize: What triggers Firefox to create bookmarks backup?

Asked by rafix 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Wha?? FF will not load certain pages that Chrome and Vivaldi WILL load.

Using FF 63.0.3 32-bit for PC, on W8.1. I need to access the following url for a completed listing on Reverb.com: https://reverb.com/item/15282510-ibanez-ibanez-uv70p-7 C… (read more)

Using FF 63.0.3 32-bit for PC, on W8.1.

I need to access the following url for a completed listing on Reverb.com: https://reverb.com/item/15282510-ibanez-ibanez-uv70p-7

Chrome and Vivaldi load this old page without issue and with full functionality; the images all work.

However, FF will NOT load it. Instead, FF presents a dynamic page with several current listings for the same model type, and I get this Reverb message at the top of the displayed page: "Sorry, this listing sold. Check out the similar listings below." Firefox variants Tor and Waterfox do the same thing. I tried to load an image of the page displayed by FF (.jpg, 238 kb), but it did not attach -- the little circle just keeps going.

BTW, this kind of thing is why I quit using FF years ago; thought I would give it another try. Any idea why FF will not load it?

BTW, none of the compatibility options are checked, in Properties. I also enabled network.dns.disablePrefetch but that did not solve the problem.

Asked by brashboy 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox crashes in every page

crashes details: 6283415f-8f1e-46b5-ba25-22311a7b9e9d 05/12/2018 18:37 1a0a7daa-68d4-4b30-a025-7422439cd0b4 05/12/2018 18:34 93d7e66f-dcbf-4023-ba24-a2a41f9f3453 05/1… (read more)

crashes details:


6283415f-8f1e-46b5-ba25-22311a7b9e9d 05/12/2018 18:37 1a0a7daa-68d4-4b30-a025-7422439cd0b4 05/12/2018 18:34 93d7e66f-dcbf-4023-ba24-a2a41f9f3453 05/12/2018 18:33 7bd05a24-9ef5-4e81-b7f3-9bf329ace26c 05/12/2018 18:32 5e0ec8d4-5c72-445e-8940-83879dbfe4db 05/12/2018 18:31 2379102e-67c2-40df-9fee-9998b2c4c86e 05/12/2018 18:31 d6af05b9-4e64-43ec-bfb3-60e61056cdfe 05/12/2018 18:31 20f71bbb-6f64-4bbb-be19-733d0233404a 05/12/2018 18:31 0f531f36-f505-4b13-8369-319a36229016 05/12/2018 18:30 fb66fd5f-1db9-4850-8706-2530e15a2157 05/12/2018 18:30 4339e4a6-feb6-4959-aa0a-6f71aa4cfdff 05/12/2018 18:30 b27802a4-b207-4b45-bd12-cd8c4556313d 05/12/2018 18:30 dad32960-860b-4b3a-8e3b-1b094f572eaa 05/12/2018 18:30 f80311ec-c469-45b9-9bfc-26a1d2dc2c09 05/12/2018 18:30 faad84e7-1f57-4a0d-9575-cafb65329a3c 05/12/2018 18:30 5bfa026d-cf1f-4505-95c0-3a98449ff65c 05/12/2018 18:30 cf1c3fbb-0495-4d11-b185-0214865ba2d1 05/12/2018 18:29 20659cdb-b1df-4f3f-a72c-4f27d75b4c5d 05/12/2018 18:29 7bd072a6-2eae-40df-b5a4-fd5cf2624a68 05/12/2018 18:27

Asked by Quecorro 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

How do I get the printer to print headers and footers for web pages?

Headers and footers for web pages printed normally until recently. On the printer's header and footer settings, the header includes document title and URL, and the foote… (read more)

Headers and footers for web pages printed normally until recently. On the printer's header and footer settings, the header includes document title and URL, and the footer includes page # of # and date/time. The screen showing the document as it will be printed shows headers and footers. However, recently the printer started printing headers and footers at the extreme top and bottom of the page, such that only a very narrow band of each appears at the edge of the page and is unreadable. What do I need to do to restore the printing of headers and footers to be readable? I have Firefox 63.0.3 running on Windows 7.

Asked by hostba 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Firefox crashes

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option. Have tried: (1) closing and restarting Firefox; (2) restarting … (read more)

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option.

Have tried: (1) closing and restarting Firefox; (2) restarting computer (MacBook Pro, Mid 2014, OSX 10.13.6); and (3) trashing Firefox, emptying trash, and restarting computer again. No luck. Continue to get the same, "We're sorry. Firefox had a problem and crashed," error prompt.

Per the instructions at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent..., I am pasting my most recent Submitted Crash Report here: Crash ID: bp-550e8b76-0c74-487f-a901-7abc70181203

Any help would be appreciated.

Thanks, Brandon

Asked by thejosephboys 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Firefox always displays Microsoft homepage on startup

Hi - hope someone can help with this, I've been having an issue over the last few days where Firefox on my PC always startsup with the Microsoft homepage (https://www.mic… (read more)

Hi - hope someone can help with this, I've been having an issue over the last few days where Firefox on my PC always startsup with the Microsoft homepage (https://www.microsoft.com/en-gb/). It's not a massive inconvenience but a bit puzzling, and I'd like to get to the bottom of why this is happening.

It's a custom build PC, quite bare-bones, and Firefox has been running fine for over a year. I had some notifications from Windows Defender about a Trojan, Foretype.A!ml - this has been quarantined and deleted as far as I can tell. Not sure how relevant this is, but the Firefox problem started at around the same time, which worries me.

What I've tried:

1) Restore homepage

2) Checked the 'target' of the Firefox icon

3) Uninstalled & reinstalled Firefox

4) Used 'about:config' and edited the <browser.startup.page> to zero, and <browser.startup.homepage> is 'about:home'

5) Used the command line 'firefox -ProfileManager', tried a clean profile.

None of this seems to work. So... any ideas? Thanks in advance! Chris

Asked by ChrisCousins 2 years ago

Answered by ChrisCousins 2 years ago

  • Solved
  • Archived

Does Firefox use the OpenVPN Daemon? I am getting excessive downloads in the 100's megabytes range.

I recently began monitoring my internet traffic and found that two programs were downloading hundreds of megabytes of data, often when I was not actively doing anything o… (read more)

I recently began monitoring my internet traffic and found that two programs were downloading hundreds of megabytes of data, often when I was not actively doing anything on the internet. Those programs were OpenVPN Daemon and Firefox. This behavior is burning my already expensive bandwidth and I have no clue as to what is being downloaded, why, or where it is going.

Is there a way to stop this behavior?

Asked by Chapala 2 years ago

Answered by user633449 2 years ago

  • Solved
  • Archived

Software downloads aren't working

When I get prompted to update software, like Cisco Anyconnect, or Adobe Flash, I follow the prompts, and Firefox starts the download, creates a file, but no data is trans… (read more)

When I get prompted to update software, like Cisco Anyconnect, or Adobe Flash, I follow the prompts, and Firefox starts the download, creates a file, but no data is transferred. It just sits there with the file size at 0 bytes, and will do this indefinitely. To get around this I've used Chrome. I've also tried navigating to the download site in Firefox without the prompt, but it still does not work. For what it's worth here's troubleshooting info:

Asked by Bill_G 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Firefox has deleted all my bookmarks. Help!

Firefox has deleted all my bookmarks after forcing me to a restart. Running MAC OS X (10.11.6) Have gone to Library and can see the Back ups but when i click restore it s… (read more)

Firefox has deleted all my bookmarks after forcing me to a restart. Running MAC OS X (10.11.6)

Have gone to Library and can see the Back ups but when i click restore it says Firefox unable to restore...

Any ideas people? My bookmarks are like my entire admin / professional filing system I'm lost without them!!

Appreciate any help :)

Asked by LaFabulista 2 years ago

Answered by LaFabulista 2 years ago

  • Solved
  • Archived

Web printing issues

More times then not when I try to web print an article with multiple pages I am missing a page. For instance, the link I have below should be 5 pages. The print window … (read more)

More times then not when I try to web print an article with multiple pages I am missing a page. For instance, the link I have below should be 5 pages. The print window only shows 4 pages and only prints the 4 pages. I have no problem printing the 5 pages in MS Edge. My OS in W10 Home 64bit.

https://support.smartthings.com/hc/en-us/articles/205463033-How-to-set-up-the-SmartThings-Multipurpose-Sensor-as-a-garage-door-open-closed-sensor-in-the-SmartThings-Classic-app

Asked by hws52 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Scrollbar (unpredictably) stops working on PC

I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Some… (read more)

I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Sometimes one item, sometimes three or four. But then bang! the scrollbar just locks up completely and it's impossible to scroll the page.

Has anyone experienced anything like this? Firefox on macOS is fine.

Asked by raffjones 2 years ago

Answered by raffjones 2 years ago