Showing questions tagged: Show all questions
  • Solved

I can't find my saved logins!

Hello Team Mozilla, I use my browser to save usernames and passwords to my browser but from yesterday I can not find them to my browser. How do I get them back? Thanks in… (read more)

Hello Team Mozilla,

I use my browser to save usernames and passwords to my browser but from yesterday I can not find them to my browser. How do I get them back?

Thanks in advance,

Joachim Mabula

Asked by Joachim Mabula 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Firefox Is Automatically Dowloadimg Files But I Don't Want It To!

Hi. I've tried searching for the answer to this problem for hours but everything's telling me how to make Firefox download things automatically but I want to stop it doin… (read more)

Hi.

I've tried searching for the answer to this problem for hours but everything's telling me how to make Firefox download things automatically but I want to stop it doing that.

I've always had my 'phone (Samsung S9+) set to ask me every time how I want to open files when I tap on them. However, this afternoon, when I tapped on a pdf link and it popped up to ask if I wanted to download the document or simply view it (in Google Viewer, I think it was), download was already highlighted and I accidentally (and very stupidly) tapped 'Always'.

Now, every time I tap on a pdf link in Firefox, my 'phone is automatically downloading the file, instead of offering me the option to simply view it without downloading it, which is what I want to do.

I've tried deleting cache files, uninstalling and reinstalling Acrobat Reader (in case it forced something to give me options again) and if I was using the Windows version of Firefox, the solution appears to be no more than a couple of clicks away. However, that doesn't seem to be the case in Firefox on my Android 'phone!

Please could someone help because I don't want to waste any more of my life searching for the solution to a single errant finger tap!

Asked by dan5001 1 week ago

Answered by dan5001 1 week ago

  • Archived

Disabling WebRTC for Firefox ESR 68x via GPO or file

Our security division has asked that we disable and lock Webrtc for all deployments of firefox. How do we configure/implement this when we automatically deploy firefox? W… (read more)

Our security division has asked that we disable and lock Webrtc for all deployments of firefox. How do we configure/implement this when we automatically deploy firefox? We can do it either via Group Policy or a file on the client computer.

Asked by Marc.b 8 months ago

Last reply by Mike Kaply 2 months ago

Screenshots stopped working

Starting two days ago screenshots just stopped working. Now whenever I try a page with a sad bear opens and closes within a second and a message in the corner says "Out o… (read more)

Starting two days ago screenshots just stopped working. Now whenever I try a page with a sad bear opens and closes within a second and a message in the corner says "Out of Order. Sorry! We couldn't save your shot. Please try again later." I didn't touch any options and it was working fine before that. I don't know if this is a problem others are having or just me.

Asked by maswartz 4 months ago

Last reply by maswartz 4 months ago

  • Archived

70.x is very slow. Have to go back to 61.x (both 64bit)

I have done clean install of Firefox 70.x after following *all* the help articles I can find here in these forums relating to low laggy Firefox. This is with no add-ons, … (read more)

I have done clean install of Firefox 70.x after following *all* the help articles I can find here in these forums relating to low laggy Firefox. This is with no add-ons, etc. Basic Clean install of 70.x The issue remains. I still use Flash on a couple of sites so I have it installed after troubleshooting. I did have the install for 68?? and it has the issue too, after clean install. Not sure of the exact number but closer to the newer 70.x

Loading all sites is just slow! Tried from 3 different ISPs. Usually it shows the TSL Handshake lag but not always. Disabling the antivirus fixes the issue BUT I have tried Avast, AVG and E-Set. All have the same allergic reaction with Firefox while Google Chrome remains fast to load no matter how "heavy" of an Internet Security I use.

I am at a loss and hate have to go back to 61.x to fix this issue. It is fast and smooth with any Internet Security available. 62.x just loads like NOW. No delay... :( Hours of uninstalling and reinstalling different software to prove to myself that the newer FireFox is very slow if you use any Internet Security.

Asked by LestatDeLioncourt 7 months ago

Last reply by LestatDeLioncourt 7 months ago

  • Archived

We are using Microsoft Dyanmics CRM and getting issue spell check not allowing to correct incorrect word

When we spell a word incorrectly it gets underlined in red, when I right click on it I get the suggested list of word but when I click on the correct on it's not replacin… (read more)

When we spell a word incorrectly it gets underlined in red, when I right click on it I get the suggested list of word but when I click on the correct on it's not replacing it, so no change in Microsoft dynamics CRM. We are using Mozilla Firefox 61. We are also facing slowness issue in CRM also.

Asked by sushil.srivastava 8 months ago

Last reply by McCoy 8 months ago

  • Archived

One webpage times out instead of loading

I cleared out my History, Form, cookies, and cache a week ago and ever since I have one webpage, and ONLY one, that simply keeps giving me this error: The connection has… (read more)

I cleared out my History, Form, cookies, and cache a week ago and ever since I have one webpage, and ONLY one, that simply keeps giving me this error:

The connection has timed out

The server at www.consumercellular.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Now, the site simply can't be temporarily unavailable for over a week, especially since I have no trouble opening and logging into it using the Chrome browser on my tablet. However, even IE on my desktop gets this same message. As mentioned earlier in this message this is the only webpage that does this. All of my other ones work just fine and dandy. And I know it's not my firewall, since even with it turned off I get the same thing. Now, I really need to be able to access that website so if anyone can help me get this cleared up I would appreciate it. Just know that I'm not the most computer literate person around so any explanations need to be easy to follow!

Asked by wildchild1954 9 months ago

Last reply by RobertJ 9 months ago

  • Archived

Install Firefox in different folder

Installing firefox version 68 with msi package doesn't ask me for install folder and insist on installing into C:\Program Files\Mozilla Firefox I removed permission to t… (read more)

Installing firefox version 68 with msi package doesn't ask me for install folder and insist on installing into C:\Program Files\Mozilla Firefox I removed permission to that folder and installer silently closed without installing anything except littering my taskbar with a useless icon "which I always removed it immediately"

How to tell Firefox that I want to install in a different folder?

Asked by bobsort 9 months ago

Last reply by philipp 9 months ago

  • Archived

Once again Mozilla has chosen to block an extension - and I am using a version that should NOT be interfered with

This is the second time in this week that my browser has been Hijaaked by Mozilla. I am running a pre v57 (v51.0.1) version of Mozilla DELIBERATELY so you guys will kee… (read more)

This is the second time in this week that my browser has been Hijaaked by Mozilla. I am running a pre v57 (v51.0.1) version of Mozilla DELIBERATELY so you guys will keep your hands OFF my browser- Yet here we are again with your fingers in my configuration. I am using 51.0.1. I have disabled upgrades. I have disabled xpi checks. I have set my whitelist to ALL. I have changed the reported version in use to keep you from forcing an upgrade ... WHAT DO I HAVE TO DO TO KEEP YOUR HANDS OFF MY CONFIGS!

I will decide whether an extension i have used for YEARS is a problem! I not you. Please give me a config property for v51.0.1 that will prevent you from doing ANYTHING without my active agreement and participation. I depend on the add-ons I have installed. I use them and they work. This is twice you guys have screwed me in one week. WHAT DO I HAVE TO DO TO KEEP YOUR HANDS OFF MY CONFIGS! I know I can set all Mozilla files to read-only but that requires me to cycle on and off to perform some tasks and I can just see those greedy fingers looking for a hole to meddle into

I repeat from my last complaint: A feature without an OFF switch is a defect.

Please tell me how to fix this DEFECT and keep your fingers OFF of my desktop

Richard Hill (for the SECOND TIME IN FIVE DAYS)

Asked by RichardHill 1 year ago

Last reply by RichardHill 1 year ago

  • Archived

Sudden addon signing failure

This morning a significant number of my installed addons failed their signature test. Among these addons were uBlock Origin, Honey, Tampermonkey and Reddit Enhancement Su… (read more)

This morning a significant number of my installed addons failed their signature test. Among these addons were uBlock Origin, Honey, Tampermonkey and Reddit Enhancement Suite. All of these addons are well known, so why have their signature tests failed? Furthermore, I seem completely unable to reinstall these extensions, despite them being available on the addon store.

The real problem is this: Why was this failure instant? This is unacceptable behaviour, a cooldown period needs to be available to allow someone to prepare a solution. I.E - a warning that "x addon does not meet standards and will be disabled in x days". Simply halting those addons and telling the end user after the fact is poor, poor behaviour - and was why I moved from Chrome to Firefox in the first place.

Furthermore, why is no workaround available on the stable channel? I'm astounded that a UX design this poor is a product of Mozilla.

Asked by monr0e 1 year ago

Last reply by Pj 1 year ago

  • Archived

Firefox updates are not working beyond 61.0.2, on Windows 7 Pro 32-bit PC

There have been several updates since 61.0.2, but every time i attempt an update, i am unable to open Firefox, and i have to revert to the older version. I have Task Mana… (read more)

There have been several updates since 61.0.2, but every time i attempt an update, i am unable to open Firefox, and i have to revert to the older version. I have Task Manager running, when attempting to open the updated version, and it briefly appears in the TM list, then disappears again. I am also unable to open in Safe Mode. Driving me nuts! Does anyone have any ideas? Thanks

Asked by stropman 1 year ago

Last reply by stropman 1 year ago

  • Archived

Rearrange Bookmarks in Firefox for Android

I do not add Bookmarks in the Order that I wish to use them. Once I have bookmarked a page, I would like to be able to rearrange them. I do not understand why it is so … (read more)

I do not add Bookmarks in the Order that I wish to use them. Once I have bookmarked a page, I would like to be able to rearrange them. I do not understand why it is so hard to rearrange bookmarks in Firefox Android. I want to rearrange them myself, but the hoops I have to go thru are ridiculous. I have Dolphin and Chrome for android and all I have to do is pick Manage Bookmarks, press on the BookMark I want to move, and whalaaaa! I can move it. Firefox is my browser of choice, but this is driving me to Dolphin. If someone has a solution to this, I would appreciate knowing about it. I do not want to sync from my desktop, because I do not want all of the bookmarks that are on the desktop on my Android. Thanks!

Asked by kathyjoe5 1 year ago

Last reply by Seburo 1 year ago

  • Solved
  • Locked
  • Archived

Microsoft upgrade will auto install Edge. Does it kill Firefox? How do I keep Firefox?

MIcrosoft 10 has an upgrade coming. Reportedly they are including Edge which will auto install AND a warning not to install Firefox or Chrome. What hoops will I have to j… (read more)

MIcrosoft 10 has an upgrade coming. Reportedly they are including Edge which will auto install AND a warning not to install Firefox or Chrome. What hoops will I have to jump through to keep Firefox and ditch Edge?

Asked by Tgillen 1 year ago

Answered by user633449 1 year ago