All Products Support Forum

Hi there.

For the past 2 days, my firefox has been freezing up. That is, it stops moving and I can't do anything. It started randomly doing this yesterday and I can't possibly think of whats causing it, since google chrome is working fine.

All help appreciated. :)

Just installed firefox 6.0 and even though I did not notice any difference so far compared to firefox 5.0 I did notice an small annoyance. Every time I open Firefox 6.0 now, the add on compatibility check runs! How do I stop it from running every single time??? Firefox 5.0 never used to do that... Regards

I am attempting to download pdf's from a library search on JSTOR. I can view the pdf but cannot download them as they say "The Adobe Acrobat plugin has crashed". I have been to the firefox plugin check and have updated Adobe Acrobat three times in the last hour, but it still says my plugin is not up to date. This leads me to believe that this may be the source of my crash errors.

I updated Adobe Flash from the same firefox plugin check page and after one try it now says I am up to date, so my system is obviously accepting these updates.

Help!!!!!

When I try to print a web page ie an article from the NY Times or other newspaper, the first page prints properly with correct scale then the 2nd page is either blank or comes out in double or triple scale so that much of the page is missing. I have tried with both "Ignore Scaling" checked and unchecked. As an end-run, I chose a very small font and when the entire article is printed on one page, it comes out correctly. Just the 2nd and 3rd pages are affected. I have already downloaded another copy of Firefox 6.0.1 and have replaced printer drivers. I am using Mac OS 10.6.8 on a MacBook Pro.

I have the latest Firefix update, and I am using Windows 7 Home Premium. It's annoying, specifically for games because I have to make sure the cursor is to the right (by a certain amount) of the item I wish to click. This issue is only in Firefox, I have tried in Internet Explorer *shudder* and there is no problem, I do not have any web browsers currently installed.

I switched from IE to Firefox and so far, love it. When I accessed one of my banks online on IE, no problems. Thru Firefox, it asks me a security challenge question every time. I contacted the bank and was told I need to set the security level to at least medium and then I won't be challenge on this computer anymore. That is unique to IE. What settings should I modify in Firefox to make the browser comparable to "medium"?

Thank you, Nancy

While browsing the boards on 4chan i noticed that sometimes the pages will not refresh properly unless i do a ctrl+f5 refresh. Also since the URL uses frames, all this does is bring me back to the home page, it looks like firefox doesnt know how to refresh a framed site properly.

This started happening about the itme 5.0 was released i believe.

Ive tried clearing cache and cookies to no effect.

Since this happens randomly it is also extremely difficult to test using different profiles.

It keeps showing up with the Firefox search engine. I have done the Manage Search engines and it refuses to stay the same. I don't want Firefox as my default search engine. I even remove the Firefox search engine and it comes right back when I restart.

I searched and tried several things including that config suggestion and nothing works.

To be clear this is the for the search engine in the search bar NOT homepage.

Entry boxes turn blue when I type and when searching on google I can't see what I am typing at all. The subject line on Yahoo email turns blue but I can see what I am typing there.

FF is not loading facebook pages properly - everything is to the right of the screen. I have tried IE and Chrome - no problems - it is a definite FF issue that needs addressed. Also - it is NOT a font size issue - and it is ONLY on facebook - please help ASAP!! I am about to switch browsers....

I'm used to typing search terms in the middle box on the toolbar (the one with the "bookmark" star) and automatically getting to a list generated by Google. Now it's suddenly defaulted to Ask with no reason. Ask is awful. How do I change it back? I've removed Ask from the 'manage search engines' tab in the top right box so I can use that box instead but that's not the way I'm used to doing things and it's changed with no intervention from me! Thanks!

I have the latest Flash plug-in and Firefox 6.0.2. Flash files from YouTube work. However, Flash in Flowplayer -- using RTMP streaming -- does not load.

The following page works with latest version of Flash in IE 9:

http://www.3xconversionformula.com/replay/short

However, it simply will not load in Firefox.

I do NOT have any ad blocking plugins, etc.

The Flowplayer page actually allows you to test HTTP vs RTMP vs no streaming and Firefox hangs on RTMP. So, I believe I have found out what the bug is for you, but updating Flash will not remedy the situation. It seems to be a Firefox problem.

On a Mac Book pro - running 10.6.8

Firefox was fine until the last couple of updates that happened without my consent (?).

Suddenly there were weird errors and crashes of Flash and slow loading pages. Now it's gone into rubbish mode where the beach ball spins at the slightest fast type or double-click and then all i can do is force quit. It's as if it can't cope with anything anymore. How do i uninstall and keep my bookmarks etc and re-install an earlier version of it as it was before it got updated? Thanks

Cannot use facebook with FF. Uninstalled FF and installed it again. It just only hangs whenever I am loggin in to facebook. Is it not possible to use FF in sites requiruing loging in ?? Tried Chrome without any problem just to check the network etc Is the FF era now gone? Does one have to use Chrome if you wanna be a part of the net?

It started with FF3.6. I updated to 6.0.2. Same thing cannot login to any site using FF. Tried also in Safe-Mode with same result: Cannot use FF when logging in to any site.

I guess I have to abandon FF, I am disappointed; it is nice if it only been useful ...

I have 6.0.2 desktop firefox, and want install latest version(11.0) but also want keep both versions, what's the procedure?

may run both same time?

how add a second language total:2:ru/en in firefox 11...?