Showing questions tagged: Show all questions
  • Archived

Firefox crashes several times a day.

This has been going on for longer than I should have let it. For the record, I have tried going into Safe Mode but it didn't fix the issue. The crashes that I receive a… (read more)

This has been going on for longer than I should have let it. For the record, I have tried going into Safe Mode but it didn't fix the issue. The crashes that I receive are random. I can be watching a video or I can just be reading something on a forum, regardless the browser crashes. I had a Java Applet plugin that was out of date so I also tried disabling that but I still had the crashes. Any help would be greatly appreciated, here are a couple of my crash reports.

https://crash-stats.mozilla.com/report/index/7b4126e5-6c3f-48b9-bf8f-de33d2160423

https://crash-stats.mozilla.com/report/index/7598566e-b8c8-4152-b58a-29ba52160423

Asked by BBall33 4 years ago

Last reply by Brunej 4 years ago

  • Archived

Trying to stream CNN I get "Video format or MIME type not supported" on Windows 10

Why is getting an answer so difficult? I can't be the only one with this problem. I'm on CNN trying to watch the debate. I can watch with MS Explorer, but I'd rather not.… (read more)

Why is getting an answer so difficult? I can't be the only one with this problem. I'm on CNN trying to watch the debate. I can watch with MS Explorer, but I'd rather not.

Asked by thr33seas 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Youtube videos keep crashing firefox

Firefox started crashing this afternoon whenever I try to watch a video on youtube. As soon as the video starts to load, firefox crashes. This just started today. I was a… (read more)

Firefox started crashing this afternoon whenever I try to watch a video on youtube. As soon as the video starts to load, firefox crashes. This just started today. I was able to watch youtube videos earlier today.

Here are the crash reports: bp-6eadd5e5-6ac4-48b1-bfc4-f0e2b2160423 bp-60e48ed9-908d-413f-90ac-9e6a02160423 bp-1ddc707f-6116-4972-b987-ddcc72160423 bp-c7018ee5-c4c4-4902-87e9-acda92160423 bp-8f335b9c-42cb-4db1-a7b0-2d5582160423

Asked by Dakota66 4 years ago

Last reply by ajinkyax 3 years ago

  • Archived

Did you know the release notes on the new version do not call out issues with memory leak or Flash?

Just read the release notes. Firefox has no known issues with memory leak or Flash not working correctly? I spent over 2 hours running all wonderful suggestions under t… (read more)

Just read the release notes. Firefox has no known issues with memory leak or Flash not working correctly? I spent over 2 hours running all wonderful suggestions under the running slow label, which blamed it on users, to find my system was fine... twice in last 5 days. No mention of how flash quits randomly (works fine on the other browsers at same sites). I just wish I could figure out what I am doing wrong with secure sites randomly being blocked on firefox when the others do not have that issue and all the addresses are https. My fault again. I must be doing something wrong on a desktop that only affects firefox randomly... Shame on me.

Figured I would let you know that firefox has no issues... all my fault.

Asked by pineappleseller 4 years ago

Last reply by John99 4 years ago

  • Archived

How can I go further back than 2 months in history?

I know that I used to be able to go much further back than just 2 months. Is it possible that it changed when I set up Sync a few weeks ago? How can I change it so that… (read more)

I know that I used to be able to go much further back than just 2 months. Is it possible that it changed when I set up Sync a few weeks ago? How can I change it so that I get at least 6 months of history?

Asked by wildbamboo 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to Block Elements using Ublock Origin?

A lot of sites hit me with Javascript-based animation, while requiring Javascript to work. I have sensory processing issues, so animation and flashing is painful, and can… (read more)

A lot of sites hit me with Javascript-based animation, while requiring Javascript to work. I have sensory processing issues, so animation and flashing is painful, and can trigger my migraines; outside it can also be disorienting and dangerous.

I have Ublock Origin, but can't find out how to block elements with it.

Obviously if I'm trying to block an element, I've *already* been hit by it. But it would sometimes help to be able to freeze it. And *then* I would be able to consider further steps. If I can't freeze an animated element, I have to get away from it. If I try to scroll away from it, a highlighted area shifts left as I scroll down. If I mouse over the text box, it flashes.

I tried AdBlockPlus but deactivated it because it broke copy/paste.

Asked by MarjaE 4 years ago

Last reply by Phoxuponyou 4 years ago

  • Archived

No subtitles at Coursera videos

I just made a fresh installation of W8.1 on my laptop, Firefox settings were synced with Firefox Sync. And now Coursera videos subtitles don't display anymore. I choose … (read more)

I just made a fresh installation of W8.1 on my laptop, Firefox settings were synced with Firefox Sync. And now Coursera videos subtitles don't display anymore. I choose a subtitle track, and nothing changes. Youtube subtitle work just fine, cleaning cache, cookies, refreshing Firefox, switching between 64 and 32 bit, Safe Mode don't make subtitles appear. In Chrome they work just fine. What shall I try? Here's a video player example https://www.coursera.org/learn/horse-care/lecture/pCruf/week-3-welcome-video

Asked by hjalmbery 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Has FF reached end of life for Mac 10.6 through 10.8?

I am running Mac 10.8. FF 46 installs, but not fully. Can still browse, but bookmarks and history sidebar won't open. Add-ons are all still there, but no bookmarks in boo… (read more)

I am running Mac 10.8. FF 46 installs, but not fully. Can still browse, but bookmarks and history sidebar won't open. Add-ons are all still there, but no bookmarks in bookmarks toolbar, a number of other items are now missing, but can be accessed in other ways. Appears now to be a shell of the former UI. Does this mean that it has reached EOL?

Asked by LX23 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Facebook keeps saving login under "saved logins"

I want Firefox to stop saving my Facebook login. It keeps showing up and auto logging in under "saved logins". I have unchecked save passwords and unchecked save forms.… (read more)

I want Firefox to stop saving my Facebook login. It keeps showing up and auto logging in under "saved logins". I have unchecked save passwords and unchecked save forms. Help!

Asked by kylet4ever 4 years ago

Last reply by firefoxQ160821 3 years ago

  • Archived

Mozilla now is worse than dial up because it's so secure, you can no longer access the internet.

I get "This site is untrusted" Verifying and adding an exception takes about one minute. For Every Page Load! This make firefox on ultra-high-speed broadband now SLOWER t… (read more)

I get "This site is untrusted" Verifying and adding an exception takes about one minute. For Every Page Load! This make firefox on ultra-high-speed broadband now SLOWER than an apple ][e from 1980 on a 300 baud modem!

Solution? Delete firefox. There doesn't seem to be another one.

This is a problem with firefox on windows vista.

Asked by dreamtrove 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Cannot by any suggested means change language from Greek to English (British)

I had the misfortune to buy a laptop running Windows 10 in Greece (it was an emergency). When I downloaded Firefox, it turned out to be in Greek, and nothing seems able t… (read more)

I had the misfortune to buy a laptop running Windows 10 in Greece (it was an emergency). When I downloaded Firefox, it turned out to be in Greek, and nothing seems able to change that

I have downloaded Firefox Setup 46.0 (British English) three times so far, and run it. My version stubbornly remains Greek. I have also downloaded and run the British English language pack, only to be told, when I next loaded Firefox, that it was incompatible with the current (presumably latest) version of Firefox ans was therefore being deleted.

Can anybody suggest anything sensible, before I erase this program and revert to a Microsoft product?

Asked by Akominatus 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Adobe's Help Site Triggers Migraines

Not a question so much as a mal-design warning. https://helpx.adobe.com/contact.html?step=ADE_how-tos-troubleshooting_how-tos https://helpx.adobe.com/support.html#/top_pr… (read more)

Not a question so much as a mal-design warning.

https://helpx.adobe.com/contact.html?step=ADE_how-tos-troubleshooting_how-tos

https://helpx.adobe.com/support.html#/top_products

Adobe's help site flashes every few seconds, and has triggered another of my migraines. Obviously I can't report the problem on that site. I don't know whether it was hacked by greifers or designed that way.

Asked by MarjaE 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox doesn't find new versions & can't remove history

Hey guys. For few weeks and maybe months I used firefox 37, every time I entered to "about firefox" it told me that firefox is up to date. few weeks ago I checked in moz… (read more)

Hey guys. For few weeks and maybe months I used firefox 37, every time I entered to "about firefox" it told me that firefox is up to date. few weeks ago I checked in mozila site and it showed me that there is firefox version 45! So I downloaded and installed it manually. And now this problem happens again: http://prntscr.com/b4febw It says that firefox is up to date(version 45) but in mozila site I see that there is a new version(46). another problem is the history, every time I'm trying to remove just some of the history(I want to remove all the folder "older than 6 months" which is pretty big folder) firefox doesn't respond and just stuck till I close it... what should I do? BTW I want to remove this folder because when I write something in the URL like "youtu" it takes pretty long time till firefox shows me suggestions, I guess that's because my history is huge...

Thanks.

Asked by Halfon 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Bluebox with HTML5 content

Often when im surfing on the net via Firefox. i get a blue box that can hang for a long time even if i change page. It seems to be connected with HTML5 Content. So a mom… (read more)

Often when im surfing on the net via Firefox. i get a blue box that can hang for a long time even if i change page. It seems to be connected with HTML5 Content. So a moment ago i saw it on youtube a box almost overlaying ontop of the video and if i scrolled down the box followed down.

Also time to time see it on imgur.com when there is a gif made from html5 video a small box will last for 10-50 pictures.

The work around i have in place is to resize firefox and maximize it again.

Asked by Tjalmann 4 years ago

Last reply by cor-el 4 years ago

  • Archived

npmedia npGuide

The newly installed version of FIREFOX have preinstalled plug NPMEDIA NPGUIDE and that can not be removed and can only be turned off. Information about what makes these p… (read more)

The newly installed version of FIREFOX have preinstalled plug NPMEDIA NPGUIDE and that can not be removed and can only be turned off.

Information about what makes these plugins do not have in themselves no plugins or the Internet.

Question: What kind of plug-ins, what they do, whether they are not viruses because looks suspicious ...

FIREFOX downloaded from the official site.

Asked by soa33333 4 years ago

Last reply by rakefet3gog 4 years ago

  • Archived

I can download images on Internet Explorer, but when I try to do the same on Firefox, the same images become corrupt. Why?

I can download images using literally any browser except Firefox. When I try to on Firefox, the image becomes corrupt, and I can't open it on my computer. Attempting to… (read more)

I can download images using literally any browser except Firefox. When I try to on Firefox, the image becomes corrupt, and I can't open it on my computer. Attempting to open it with Paint, for example, tells me that the image is not a valid Bitmap file. Again, this problem only occurs with Firefox. Every other browser works fine. I'd prefer not to have to switch browsers, though. Can anyone tell me why this problem is occurring? It happens both with old versions of Firefox and with the latest version.

Asked by rosechristo3 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox 45.0.2 crashes when printing

Hi guys, FF crashes when I try and print any web document or PDF. I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-… (read more)

Hi guys,

FF crashes when I try and print any web document or PDF.

I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and starting in safe mode, but can't seem to resolve this.

Any suggestions would be appreciated.

Cheers, Firefock5

Asked by firefock5 4 years ago

Last reply by guigs 4 years ago