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  • Archived

Firefox 45 hangs at browser start-up

So, so far so good except for one thing with the update to Firefox 45. When I start the browser up, my whole screen hangs and freezes for a good 25 seconds. Anyone else… (read more)

So, so far so good except for one thing with the update to Firefox 45. When I start the browser up, my whole screen hangs and freezes for a good 25 seconds. Anyone else having this problem? When it first happened I thought I'd be manually restart my computer as I couldn't even get into my task manager and the cursor was unmoveable.

Asked by FireFoxFan1 4 years ago

Last reply by John99 4 years ago

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Firefox slow on windows XP

I have problem in pages which are using Java. They are really slow to use. Sometimes I have to click button twice to make it work. Example is a net game page: www.howrse.… (read more)

I have problem in pages which are using Java. They are really slow to use. Sometimes I have to click button twice to make it work. Example is a net game page: www.howrse.fi or www.howrse.(insert your countrycode here) .

Asked by HORSE40 3 years ago

Last reply by John99 3 years ago

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problems viewing and downloading pdf files from email attachment

When I try to view a pdf file that is attached to an email it opens a poor copy with word online, that can't be printed. When I try and download the pdf file from the em… (read more)

When I try to view a pdf file that is attached to an email it opens a poor copy with word online, that can't be printed.

When I try and download the pdf file from the email attachment a dialog box ALWAYS pops up asking "what to do with this file?" The dialog already has my default reader selected and the "do this automatically for files like this from now on" box is checked.

Every time I try and download the dialog comes up.

I'm running windows 10, firefox 45.0.1, foxit reader 7.1.5.425. Emails are on outlook.

Asked by tahoemark 4 years ago

Last reply by Wesley Branton 4 years ago

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What happened to the option to start Mozilla from the taskbar in a new private window?

I don't want Mozilla starting in a private window to be the default, just an option. This used to work. I was presented with options, now I only get Mozilla, Unpin from t… (read more)

I don't want Mozilla starting in a private window to be the default, just an option. This used to work. I was presented with options, now I only get Mozilla, Unpin from taskbar, and close all windows. Using windows 10

Asked by jlpottberg 4 years ago

Last reply by Scribe 4 years ago

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How to Block Elements using Ublock Origin?

A lot of sites hit me with Javascript-based animation, while requiring Javascript to work. I have sensory processing issues, so animation and flashing is painful, and can… (read more)

A lot of sites hit me with Javascript-based animation, while requiring Javascript to work. I have sensory processing issues, so animation and flashing is painful, and can trigger my migraines; outside it can also be disorienting and dangerous.

I have Ublock Origin, but can't find out how to block elements with it.

Obviously if I'm trying to block an element, I've *already* been hit by it. But it would sometimes help to be able to freeze it. And *then* I would be able to consider further steps. If I can't freeze an animated element, I have to get away from it. If I try to scroll away from it, a highlighted area shifts left as I scroll down. If I mouse over the text box, it flashes.

I tried AdBlockPlus but deactivated it because it broke copy/paste.

Asked by MarjaE 4 years ago

Last reply by Phoxuponyou 4 years ago

  • Archived

Firefox 45 ESR repeatedly crashes

I'm stuck on an older version of MAC OSX. Not my choice. 10.6.6 I had not upgraded Firefox for some time (version thirty-something), but recently checked the "automatic u… (read more)

I'm stuck on an older version of MAC OSX. Not my choice. 10.6.6

I had not upgraded Firefox for some time (version thirty-something), but recently checked the "automatic update" box. I suddenly found myself updated to FF 49 even though that isn't supported on my version. It crashed constantly. After some research I downgraded to 45 ESR, now 45.5.1, but I'm still having multiple crashes daily. 8 so far this AM. Firefox has become absolutely unusable for us.

How do I downgrade further to a stable version?

Regardless of versions, FF seams to "leak" on OSX, and after opening and closing enough windows I have to exit and restart in order to free up memory or performance grinds to a halt.Even that is more frequent under 45 than it was before.

Asked by Bob 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I cannot access my own website now with Firefox - hasn't been an issue for 6 years, but now it is an issue. Have already done a complete un- and reinstall

I can access my own website from Internet Explorer, and from Google Chrome, but not from Firefox. I keep getting a message in the lower left that says "waiting for .....… (read more)

I can access my own website from Internet Explorer, and from Google Chrome, but not from Firefox. I keep getting a message in the lower left that says "waiting for ....." and it lists various and assundry websites that have nothing to do with me... such as "african-ancestries.com" or "administrator.gdansk.pl..." . Spent 3 hours with my computer support service trying to figure this out and they finally comcluded it is a Firefox issue - "go ask them". lol. This issue is occurring on both my laptop and my desktop computers, which are located in 2 different offices with 2 different servers.

Asked by Deeeee 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox on OSX won't shut down after update

Whenever Firefox updates on my Mac, Firefox won't shut down, and (as a result) I can't shut down my Mac. A 'Force Quit" doesn't do anything. My only option is to hold t… (read more)

Whenever Firefox updates on my Mac, Firefox won't shut down, and (as a result) I can't shut down my Mac. A 'Force Quit" doesn't do anything. My only option is to hold the power button down on my Mac for 10 seconds to 'force' a hard shutdown.

After reboot, Firefox works normally (closing Firefox works correctly).

Asked by Rick 4 years ago

Last reply by John99 4 years ago

  • Archived

Is it normal for ////Mozilla/Firefox/Profiles/ to maintain thousands (4,000+ for each user) of folders ? What is process to 'fix'?

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remov… (read more)

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

Asked by MKBUSCPA 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

backspace doesn't work

Hello, I work in Tech Support, for a company called Xpres in the UK. On our Tech Support 'site, when typing, the backspace button doesn't work 99% of the time. This only … (read more)

Hello,

I work in Tech Support, for a company called Xpres in the UK. On our Tech Support 'site, when typing, the backspace button doesn't work 99% of the time. This only ever happens in Firefox - all other browsers work without issue.

It is as though the cursor is disappearing during typing, even though text is still displayed when typing.

The issue is in an application called 'OSTicket' - nothing else, so i shall contact them also.

If you could help in any way, that would be appreciated.

Many thanks.

Rob Bruckshaw

Asked by robbruckshaw 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes - "bad pool caller"

I am regularly getting a blue screen shut down and the error "bad pool caller". The common thread I can tell is it happens when Firefox is running. I am going to use … (read more)

I am regularly getting a blue screen shut down and the error "bad pool caller". The common thread I can tell is it happens when Firefox is running. I am going to use a different browser for a few days to confirm. Also seems to have started occurring after moving to Windows 10. Would having a older video card be a contributing cause? If there are any suggestions or questions please let me know. Thanks Gus50310

Asked by Gus50310 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Why do we have to do anything to have all the tool bar contents visible all the time.?

Each time I want to find the status of toolbar item it has disappeared and I cannot find it. Why do you permit such time wasting stupidity. I would use another browser if… (read more)

Each time I want to find the status of toolbar item it has disappeared and I cannot find it. Why do you permit such time wasting stupidity. I would use another browser if it was stable. Yours now isn't? Cheers mark

Asked by marking 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Is there a way to disable the option to open multiple tabs?

My wife is a HS foreign language teacher and uses Firefox to run online exams. Although it is obviously against the "rules", students have been caught opening additional… (read more)

My wife is a HS foreign language teacher and uses Firefox to run online exams. Although it is obviously against the "rules", students have been caught opening additional tabs to check translations they are unsure of. Is it possible to disable the multiple tab option, even if just temporarily?

Asked by aoinwpb5222 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox 45.0.2 crashes when printing

Hi guys, FF crashes when I try and print any web document or PDF. I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-… (read more)

Hi guys,

FF crashes when I try and print any web document or PDF.

I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and starting in safe mode, but can't seem to resolve this.

Any suggestions would be appreciated.

Cheers, Firefock5

Asked by firefock5 3 years ago

Last reply by guigs 3 years ago

  • Archived

When I open firefox it opens all tabs from previous session. How do I turn this off?

I have already changed the setting to "When Firefox starts: Show my home page" and I have checked for the user.js file as suggested in similar threads, but do not have th… (read more)

I have already changed the setting to "When Firefox starts: Show my home page" and I have checked for the user.js file as suggested in similar threads, but do not have that file.

Asked by rachel.garlitz 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Some how everything got deleted from my firefox, all of my bookmarks and history and everything. It said there was an update available but I didn't click it.

Everything got deleted from my firefox my history, my bookmarks everything. It said there was an update available but I didn't click on it because I wanted to wait till I… (read more)

Everything got deleted from my firefox my history, my bookmarks everything. It said there was an update available but I didn't click on it because I wanted to wait till I was done with what I was working on and then the next time I went into firefox everything was deleted my bookmarks and my history everything was deleted and I don't know why and want to get it back.

Asked by dreamneophyte 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Malwarebytes found firefox.exe as "malware". What do I do?

Malwarebytes found firefox.exe as "malware". What do i do? Also, for some reason....I Have (3) versions of firefox installed on pc and taking up major memory. When i tr… (read more)

Malwarebytes found firefox.exe as "malware". What do i do? Also, for some reason....I Have (3) versions of firefox installed on pc and taking up major memory. When i tried uninstalling an old version i lost all current versions settings, bookmarks, etc... Please help. If i confirm malwarebytes "firefox.exe is malware"...WILL It delete all my info in firefox? Need direction on both issues: multiple installations , and firefox is malware

Edit - sentence case ~J99

Asked by ESPRITDESIGN 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Duplicate tabs are opened on clicking a app icon from webpage in firefox

Hi Firefox, I am testing a web application for a project in firefox browser, there are few icons(twitter, google+, linkedin, apple, android and windows) by clicking any o… (read more)

Hi Firefox,

I am testing a web application for a project in firefox browser, there are few icons(twitter, google+, linkedin, apple, android and windows) by clicking any of these duplicate tabs are opened. How can we overcome this issue? PFA for ref, let me know if anything required.

Asked by sandeep_n 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Need to recover lost fireforx bookmarks but cant showing backup in backup folder

I have lost my bookmarks automatically. I tried to recover from backup. but there is only one file was available in backup folder which is latest file. I need the all old… (read more)

I have lost my bookmarks automatically. I tried to recover from backup. but there is only one file was available in backup folder which is latest file. I need the all old bookmarks from 1 years. I tried refresh firefox and then all backup deleted.

can some one tell me why the bookmark deleted suddenlly.

What is the reason>>

Asked by amol.vir 3 years ago

Last reply by Scribe 3 years ago

  • Archived

How I can download firefox for organization?

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию? Where link for download firefox for organization? … (read more)

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию?


Where link for download firefox for organization?

Asked by Maxim_al 2 years ago

Last reply by FredMcD 2 years ago