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Thunderbird is not updating automatically on Mac

Thunderbird is not updating automatically. Is there some way getting to update? If not, how do I do it manually? I have TB 31.0 running on Mac OS 10.11.3. I want to up… (read more)

Thunderbird is not updating automatically. Is there some way getting to update? If not, how do I do it manually? I have TB 31.0 running on Mac OS 10.11.3. I want to update to TB 38.7.0. I've downloaded the DMG. Can I just run it and install it, or do I need to uninstall 31.0 first? Thanks

Asked by armstrong360 4 years ago

Last reply by Matt 4 years ago

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What is the "bar" where all the extra functions are shown called, and how do I make it "wider" (as in two lines instead of one)?

Folks, It isn't that I want to be difficult, but just now I am at wit's end trying to work out what is going on. I have FF on two machine I use a lot. PC (Main desk top… (read more)

Folks,

It isn't that I want to be difficult, but just now I am at wit's end trying to work out what is going on.

I have FF on two machine I use a lot. PC (Main desk top type) and my lappy which has "wide screen" 16:9 aspect rather than the usual 4:3.

Of late I have been using the lappy a lot and was confused why the screen was not as "friendly" as it used to be, or as I remember it. I put it down to me being forgetful and didn't worry too much, but then the other day I turned on the desk top and used FF there and WOW! Now I see the difference. See attached picture.

On my desktop the area in red is two lines "thick" (wide/what ever) and here it is only one.

Not too much of a problem, but I am totally at a loss how to make it like the desktop machine.

Also, though a WHOLE other problem, but while I am here: I can kind of guess that when a web page is "designed" fonts, sizes of fonts and stuff like that are chose to make it "look nice", but here, I am on THIS page, entering TEXT..........

As I am "old school" with things, and have adapted to the newer keyboards, though I really didn't know the OLDER style, I know there are some very specific keys which MUST be used in the right situations.

Example: Typewriters did not have the nubmers 1 and 0. Lower case L was used for the number 1, and the letter o was used for 0. I get that, and they ARE different things to the computer.

But I really dispise these fonts where lower case L, capitol i and the number 1 are SO SIMILAR that they can hardly be told apart. Though I have to admit, the 1 at least is different.

Here is an example:

IIIIIIIllllllllllIlIlIlIlIlIl

OK, there is a SUBTLE height difference.

I went into the options/content screen and set a different font. See second picture.

I am perplexed why there is a FONT SETTINGS option and when I set it, it is overwritten and this font is used.


Could someone explain to me where I am really going off the tracks?

(oh, and now I am stuck after adding the two pictures to where the "SUBMIT" button is.

Ah, found it! (See third picture) What can I say?



Asked by teeny_weeny 4 years ago

Last reply by cor-el 4 years ago

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Google calendar has frozen in Firefox

I've been away for a few days and have just checked Google Calendar on my PC but find it's totally unresponsive. Having searched the Google forum it looks as if folk are … (read more)

I've been away for a few days and have just checked Google Calendar on my PC but find it's totally unresponsive. Having searched the Google forum it looks as if folk are saying it's a Firefox issue. Don't know if this is correct, all I know is, I can access Calendar on Android but not using Firefox browser on my PC.

Asked by MikeExe 4 years ago

Last reply by SLKA 4 years ago

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firefox keeps looking up

After about 5 minutes of being on my browser---firefox and being on a web site, my firefox looks up for about 2-3 minutes. After that time, it resumes normal operation wi… (read more)

After about 5 minutes of being on my browser---firefox and being on a web site, my firefox looks up for about 2-3 minutes. After that time, it resumes normal operation with the web sites I view. What is happening? Can someone help? Thank you.

Asked by sciencemagic 4 years ago

Last reply by FredMcD 4 years ago

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Upgrading to new version 45

This has happen for the second time. I upgraded from version 44.02 to version 45 SHA512 2cd85e760e3c94dc0875dc27704c53d29db204e57a591f63ab1957095460926d8ceb564cd3f24b91a… (read more)

This has happen for the second time. I upgraded from version 44.02 to version 45 SHA512 2cd85e760e3c94dc0875dc27704c53d29db204e57a591f63ab1957095460926d8ceb564cd3f24b91a0c55010a1e3b26ace645612a960f26b21f4f6a27ca952bc.

While installing the new version on my Yosemite 10.10.5 Mac Os it tells me I am replacing an newer version of firefox with an older version.

How can I validate the version number I am running in the same manner as the Firefox version so I can determine what version it appears to be seeing? I firefox application itself (GUI) say it is 44.02 but the install says its newer.

Also when the newer version came out it did not inform me of the newer 45 version.

Asked by Mace2 4 years ago

Last reply by John99 4 years ago

  • Archived

Video viewing issues with Firefox

This is a continuation of "Can't Play Videos in Twitter" - https://support.mozilla.org/en-US/questions/1082494 - only this time it will include sites outside of Twitter l… (read more)

This is a continuation of "Can't Play Videos in Twitter" - https://support.mozilla.org/en-US/questions/1082494 - only this time it will include sites outside of Twitter like Streamable and Vine.

I am having problems viewing a video from this tweet: https://twitter.com/kobebryant/status/717593234730393600

OS: Windows XP SP3 FF: 45.0.1

Asked by no1wammy 4 years ago

Last reply by lcalee 4 years ago

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How to block Offerz4u ads?

I keeping getting horrible "Offerz4u" ads on my Firefox windows. The ads block content on the screen and cannot be exited. How can I block these ads? All other ads are be… (read more)

I keeping getting horrible "Offerz4u" ads on my Firefox windows. The ads block content on the screen and cannot be exited. How can I block these ads? All other ads are being blocked, and these only show up when I use Firefox. Please advise how to solve this problem. The ads are not only annoying, but make navigating some website impossible because they block some portions of the screen and won't go away!

Asked by StarrB 4 years ago

Last reply by jscher2000 3 years ago

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Mozilla Firfox still supports windows XP How long it will continue in future

I am using windows xp on my home computer, Microsoft IE rolled out support for XP users and roumers are in the air Google will going to discontinue support for Chrome for… (read more)

I am using windows xp on my home computer, Microsoft IE rolled out support for XP users and roumers are in the air Google will going to discontinue support for Chrome for user. How long mozilla will continue to provide support and serivce of Firefox for users like me.

Asked by chima22 4 years ago

Last reply by James 4 years ago

  • Archived

All of a sudden Firefox 45 will not let me go to two sites I have been to hundreds of times.

I have Win 10 on my desktop and my laptop. All of a sudden Firefox 45 will not let me go to two sites I have been to hundreds of times. One site is Paypal and the other i… (read more)

I have Win 10 on my desktop and my laptop.

All of a sudden Firefox 45 will not let me go to two sites I have been to hundreds of times. One site is Paypal and the other is a game store site (The Game Hub). I cannot access those sites on my desktop but can on my laptop.

I followed Firefox's instructions to delete the cert8.db file but when I did, Firefox would not let me go to any sites at all.

And, again, this happened suddenly and out of the blue.

Can someone please help?

TIA, kk

Asked by koolking 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

Youtube videos keep crashing firefox

Firefox started crashing this afternoon whenever I try to watch a video on youtube. As soon as the video starts to load, firefox crashes. This just started today. I was a… (read more)

Firefox started crashing this afternoon whenever I try to watch a video on youtube. As soon as the video starts to load, firefox crashes. This just started today. I was able to watch youtube videos earlier today.

Here are the crash reports: bp-6eadd5e5-6ac4-48b1-bfc4-f0e2b2160423 bp-60e48ed9-908d-413f-90ac-9e6a02160423 bp-1ddc707f-6116-4972-b987-ddcc72160423 bp-c7018ee5-c4c4-4902-87e9-acda92160423 bp-8f335b9c-42cb-4db1-a7b0-2d5582160423

Asked by Dakota66 4 years ago

Last reply by ajinkyax 3 years ago

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is it normal for adore flash player to download and install while im still using my computer

i was playing a game all of a sudden my game closes and adore flash player starts loading then it took awhile so i stoped it my antivius said it was a fake company so see… (read more)

i was playing a game all of a sudden my game closes and adore flash player starts loading then it took awhile so i stoped it my antivius said it was a fake company so seeing that i look in my down load folder it was in a light blue color and when looking closer it did not look to be in English there was 2 downloads for different dates i could not get into adore forgotten pass word going back to sreset and find out more but was looking to see if anyone knows on here also

Asked by shilow19 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Could you kindly tell me why the images of soldiers burnt by napalm have been removed from firefox please?

Hello Firefox staff. I was recently doing some research on the effects of napalm. Your site had a number of photos of soldiers burnt by this substance (many of whom had … (read more)

Hello Firefox staff.

I was recently doing some research on the effects of napalm. Your site had a number of photos of soldiers burnt by this substance (many of whom had died) but it appears these images have been removed. To access these, I typed in "images for soldiers burnt by napalm", but when I tried this tonight, nothing seemed to come up.

Could you kindly confirm that they have been removed and if this is the case, explain as to why please?

Thanks

Asked by why1 3 years ago

Last reply by John99 3 years ago

  • Archived

Where is the Firefox menu button? Posted answers to finding it require you to use it, but WHERE IS IT?!

Where is the Firefox menu button? Posted answers to finding it require you to use it, which is no answer at all, because I can't find it to begin with so how can I possi… (read more)

Where is the Firefox menu button?

Posted answers to finding it require you to use it, which is no answer at all, because I can't find it to begin with so how can I possibly use it to find it.

Asked by foobarbaz 3 years ago

Last reply by MacAuslan 3 years ago

  • Archived

Right click-open in new tab does not work after update this AM.

Upon opening Firefox this am, i got the Windows message "Do you want to allow this program to make changes" (approximately). I clicked on yes, and Ffox opened in a few se… (read more)

Upon opening Firefox this am, i got the Windows message "Do you want to allow this program to make changes" (approximately). I clicked on yes, and Ffox opened in a few seconds. Now, when I right click and try to open a link in a new tab, it does nothing. Open in a new window does not work either. What changed?

Asked by WRCB 4 years ago

Last reply by cor-el 4 years ago

  • Archived

om pogo.com Claire Hart games will not load what did you do?

The Claire Hart game will not load at all. In the game Letters from nowhere the arrow disappears, Every thing was fine 2 days ago, now I have to play on Internet Explorer… (read more)

The Claire Hart game will not load at all. In the game Letters from nowhere the arrow disappears, Every thing was fine 2 days ago, now I have to play on Internet Explorer, which I hate . Please fix what ever you did so I can play the games on Foxfire

Asked by Joanrcn24 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

History dropdown list cut off

Every time I do a restart, tab history dropdown list shows the last 11 pages while all the rest are lost. No matter what input I set browser.sessionstore.max_serialize_ba… (read more)

Every time I do a restart, tab history dropdown list shows the last 11 pages while all the rest are lost.

No matter what input I set browser.sessionstore.max_serialize_back and browser.sessionstore.max_entries remain stuck to the integer value of 999998.

I have recently installed Back/Forward History Tweaks. (https://addons.mozilla.org/firefox/addon/back-forward-history-tweaks/) Could settings be influenced by it.

Is there something I am missing?

Asked by dRyWyRd 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

godaddy incompatible

Godaddy just changed its email and Mozilla will not allow an edit of any contacts in the address book. I can't add, edit or change anything. Safari works and other browse… (read more)

Godaddy just changed its email and Mozilla will not allow an edit of any contacts in the address book. I can't add, edit or change anything. Safari works and other browsers do too. Godaddy told me to ask you or use some other browser. I don't want to have to choose. Refresh does not help, it made things worse cause I had to find an old add-on and re-install, reset preferences, etc. I don't know what's in there now. And the email still doesn't work.

Asked by bernieb1 4 years ago

Last reply by Phoxuponyou 4 years ago

  • Archived

opeation

After building an new computer and installing firefox the browser is working erratically. Works on most websites but in one example says it can't connect with weatherund… (read more)

After building an new computer and installing firefox the browser is working erratically. Works on most websites but in one example says it can't connect with weatherunderground.com while Edge has no trouble connecting. Also after connecting to some websites the links don't work properly. When I connect to http://www.bridgewebs.com/orchidislandgolfbeach/ the website comes up but doesn't display or operate properly. The access counter is at zero and links to other portions of the site don't work properly. In some cases it links the there is not "hand" on courser indicating the ability to link. In other cases the link is inoperative. I use Adguard as a popup blocker and Norton as an antivirus and have tried the sites with both turned off with no change in how things operate. Must be something about how the browser is set up since firefox on my wife's computer works fine and firefox on my previous computer worked properly. Have also reloaded firefox and that didn't help.

The bridgewebs people thought that javascript might not be enabled but I checked and javascript.enabled is marked at true.

Have included two screen shots.  The first is the initial page that comes up from the bridgewebs site.  If you compare it to what comes up when you access the site you see the difference.  I also included the current plugins screen.

Would really like to figure out what is going on. Up to now have had no trouble with firefox.


Asked by andycruce 4 years ago

Last reply by cor-el 4 years ago