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  • Archived

Sync not syncing preferences/settings between PCs.

I have 2 computers that are both newly (and fully) formatted. Both are running win7 64bit with the latest firefox, and on the first one i have set up the entire Firefox w… (read more)

I have 2 computers that are both newly (and fully) formatted. Both are running win7 64bit with the latest firefox, and on the first one i have set up the entire Firefox with all the bookmarks and addons and settings.

When i log into sync on my 2nd computer it does sync the addons and the bookmarks - but none of the settings/preferences. I did make sure that the preferences are checked in the Sync settings, and i have tried the sync now button. I also tried logging out of sync and back into it, restarting my PC, resetting firefox to default and even deleting all firefox profiles and settings files. I have cookies allowed/enabled in case that is relevant, and firefox is updated to the latest version.

Can anyone tell me how do i make firefox sync the preferences? It is the most important part of the "sync" feature for me, and it is not working :(

Asked by Bogdanov89 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Removing the "Press Esc To Exit Full Screen Mode"

I use FlashPlayer to watch videos on YouTube. To get rid of the notification "Press Esc To Exit Full Screen Mode," I went to about:config and changed the value of "full-… (read more)

I use FlashPlayer to watch videos on YouTube. To get rid of the notification "Press Esc To Exit Full Screen Mode," I went to about:config and changed the value of "full-screen-api.approval-required" to false. It worked until I restarted Firefox and now it doesn't.

As a matter of fact, every time I restart Firefox, it does a lot of things against my Preferences, too. It signs me out of YouTube and every other site even though I have the box checked to NOT do that.

Any real answers or am I deleting Firefox permanently and going back to Safari?

Asked by JackParker 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Extension are in C:\Users\xxx\Profiles but not in firefox

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox o… (read more)

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox options/extensions there are none. This has been going on for some time, but suddently 2 days ago a window for every extension showed up and asked for updating, which was done, and now extensions were shown inOptions/extensoins. But today they are all gone again. I have scanned for malware and there are none.

Whats wrong?

Asked by Kjeld Marslew 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Why does Firefox ask me if I want to continue with my current browser or switch to my previous which is "Ask.com" which I definitely do not want? Annoying!!!!!

This is extremely annoying and I will switch to IE after upgrading if there is no immediate resolution IMMEDIATELY since every time I open the browser or click on anythin… (read more)

This is extremely annoying and I will switch to IE after upgrading if there is no immediate resolution IMMEDIATELY since every time I open the browser or click on anything, I get solicited to revert back to my old homepage which was not set by me. I don't want "Ask.com" as my homepage (or search engine) as I do not like it and want the freedom to have my own homepage without being harassed and/or solicited every time I click on something! This is unacceptable and will not be tolerated by me. I don't have the time to deal with this and have already WASTED my time by posting this question, then having to set up an account, then giving details, then having to login only to have my details gone causing me to HAVE TO RE-INSERT THE DETAILS INTO THIS QUESTION WHEN I SHOULD NOT HAVE TO BE DEALING WITH THIS AT ALL.........NO RESPECT FOR MY TIME AND I AM NOT HAPPY!!!

Asked by sixshooter67 4 years ago

Last reply by novsmoz 4 years ago

  • Archived

Metromile web page for Statements is unreadable with weird characters

I have version 42.0 Firefox on iMac running Maverick OS. It does great on most web sites. But Metromile's web page for Account monthly statement shows weird font or cha… (read more)

I have version 42.0 Firefox on iMac running Maverick OS. It does great on most web sites. But Metromile's web page for Account monthly statement shows weird font or characters and is totally unreadable in fFrefox. I can see it fine with Safari or Chrome. Other pages on Metromile site are fine with Firefox. Your program would not allow me to attach tiff or pdf screenshot file, but I can provide it separately.

Asked by carl 4 years ago

Last reply by cor-el 4 years ago

  • Archived

FF displays the formatting (alignment & spacing) of body text incorrectly.

On my iWeb built website www.silverspirit.ca , the Hoefler Text body copy displays as formatted in Safari but recently is not displaying properly in FF. I have Minimum fo… (read more)

On my iWeb built website www.silverspirit.ca , the Hoefler Text body copy displays as formatted in Safari but recently is not displaying properly in FF. I have Minimum font size: None and 'Allow pages to choose their own fonts, instead of my selections above' selected. I refreshed FF and tried restart with Add-ons disabled; but still the body text is wonky. Any suggestions please?

Asked by R_McKay 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Ican't attach photos to an email (Yahoo) with Firefox but I can with Internet Explorer, Why?

Firefox is the browser I use and just recently I cannot attach pictures to emails on my Yahoo email account. I have tried doing the same operation throigh Internet Explor… (read more)

Firefox is the browser I use and just recently I cannot attach pictures to emails on my Yahoo email account. I have tried doing the same operation throigh Internet Explorer and everything works fine. Any suggestions?

Asked by DoorTurkey 4 years ago

Last reply by jimrow 4 years ago

  • Archived

'Clear History When Firefox Closes' Freezes firefox at close and start. Have to a do a refresh, why?

I have narrowed this issue don to the 'Clear History When Firefox Closes' setting, I can do a refresh and only change the one setting and it will crash firefox when I go … (read more)

I have narrowed this issue don to the 'Clear History When Firefox Closes' setting, I can do a refresh and only change the one setting and it will crash firefox when I go to shut down, it stops responding and I will have to force it closed or goto task manager to shut it down. Clearly something wrong with either the browser in a folder that stays when I delete firefox and reinstall, tried that too and it still happens.

The only other thing I could think of is if one of the anti-malware programs are doing it but I have 4 machines that this is not an issue and have the same setups in each, ith the exception of Microsoft Essentials. So I don't think that the other programs are the issue, I believe their is a folder that firefox uses that is not being removed, reset, what ever and firefox is the issue itself...

This is on a friends computer, I am trying to figure this out for him...

It has,

Malwarebytes Spybot 1.6 Microsoft Essentials

Asked by terryinflorida 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

crashes on facebook,even after a complete fresh install

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh i… (read more)

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

Asked by ben2go 4 years ago

Last reply by alex_mayorga 4 years ago

  • Archived

Every time I am working or navigating or doing anything on my computer I get interrupted by the script bellow; what can I do to avoid it?

Hello support teamster, I have a question to ask you., Why is that every 10 to 20 minutes I got the following script on my computer?. Every time I am working or navigatin… (read more)

Hello support teamster,

I have a question to ask you., Why is that every 10 to 20 minutes I got the following script on my computer?. Every time I am working or navigating or doing anything on my computer I get interrupted by the script bellow, and that happens only with Firefox browser. I mean, I really like Firefox, but if this interruptions keeps on, I will have no choice, but to remove Firefox from my computer and use another browser.

I hope, you help me avoid this issue, otherwise I won't use Firefox anymore.


​Sincerely,​
RB Rodriguez
For the Glory of God, and the Praise of His Name...amen!
~ Google ~ Word Counter ~ Accurate ~ Text2HTML ~ Translate ~ Dictionary

Asked by rodrig07 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

New Tab Crashes on Fresh Install

Just purchased a PC and installed FF. I have a few pages open upon start by default and every time I try to open an additional new tab, the browser crashes. I did the abo… (read more)

Just purchased a PC and installed FF. I have a few pages open upon start by default and every time I try to open an additional new tab, the browser crashes. I did the about:config thing and browser.newtab.url is not even listed. I am looking solution or a workaround. Thanks.

Asked by trippy666 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I have lost my saved passwords after firefox sync with firefox for iOS

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over al… (read more)

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over all devices and all my stored credentials are gone. I need my credentials restored otherwise I will never be able to access a lot of web pages.

Asked by bws 4 years ago

Last reply by rnewman@mozilla.com 4 years ago

  • Archived

Firefox crash on facebook browsing

Hello guys, so I recently switched from chrome to firefox and whenever I open facebook and scroll/browse it freezes without any crash report or anything, the only thing I… (read more)

Hello guys, so I recently switched from chrome to firefox and whenever I open facebook and scroll/browse it freezes without any crash report or anything, the only thing I get is blackscreen. It worked perfectly fine before I bought a new pc (same HDD) I did refresh it, even reinstalled but still it freezes.

http://i.imgur.com/eqjHU7w.png

Asked by Nikaz 4 years ago

Last reply by alex_mayorga 4 years ago

  • Archived

Noise control has disappeared and when reloaded there is a question mark

I used to have the noise control on the tabs and it worked great! Yesterday it disappeared for some reason. I reloaded the add on this morning and now there is a little… (read more)

I used to have the noise control on the tabs and it worked great! Yesterday it disappeared for some reason. I reloaded the add on this morning and now there is a little question mark next to the symbol and I cannot mute/unmute. HELP!

Asked by afontaine47 4 years ago

Last reply by AliceWyman 4 years ago

  • Archived

Extentions don't show up on the Tool Bar?

I've tried to get them to show up but nothing... I've restarted, rebooted, deleted and reinstalled, etc but I only have 7 of 12 that show up. Am I doing something wrong… (read more)

I've tried to get them to show up but nothing... I've restarted, rebooted, deleted and reinstalled, etc but I only have 7 of 12 that show up.

Am I doing something wrong???

Asked by monaleasaa 4 years ago

Last reply by Scribe 4 years ago

  • Archived

When I was checking performance issues, Firefox wiped out my cell phone and I'm trying to figure out how to fix it.

I clicked into the Developer on Firefox, then the web console, then the performance check. I thought it was finished and closed it out. When I left the room and came back… (read more)

I clicked into the Developer on Firefox, then the web console, then the performance check. I thought it was finished and closed it out. When I left the room and came back in my cell phone information apparently had been deleted and Windows was not recognizing it. The phone was working fine before this so I don't know what happened.

I'm trying to figure out how to restore my phone.

Asked by geolou775 4 years ago

Last reply by Phoxuponyou 4 years ago

  • Archived

Flash crashes no matter how many times I update it.

I play games on pogo.com. Some games require flash, so every time I play a game which needs flash, I get a message that my version of flash is outdated So I update it a… (read more)

I play games on pogo.com. Some games require flash, so every time I play a game which needs flash, I get a message that my version of flash is outdated So I update it again (same version as before) and try to play the game after restarting Firefox, but get the same "outdated" message.

Asked by Lebaroness2 4 years ago

Last reply by cor-el 4 years ago

  • Archived

After installing the latest Firefox update yesterday, I find that Ghostery is identifying up to 90 trackers on some websites: is this Firefox?

Some websites previously had 15-20 trackers (as identified by Ghostery); now the majority have 60+, and many have 90+ (eg. nationalnewswatch.com has 95, http://freethough… (read more)

Some websites previously had 15-20 trackers (as identified by Ghostery); now the majority have 60+, and many have 90+ (eg. nationalnewswatch.com has 95, http://freethoughtblogs.com/pharyngula/ is showing 104, and cbc.ca is up to 109 - I believe yesterday it was at 16 or 18). On the other hand, support.mozilla.org shows just 2. Needless to say, loading the websites is taking way too much time. Is this a Firefox "fix", or is something up with Ghostery? TNX, Bob

Asked by b_nichol 4 years ago

Last reply by christineboll 4 years ago