All Products Support Forum

I recently cleared my complete browsing history and cache. Now I keep getting "Untrusted Connection" when trying to connect to my gmail accounts. But I don't think that's true.

I chose the option to get Firefox to perform better than it had been doing. (I like my escargot with garlic butter not on my laptop.) the default is to hide the toolbars - no useful option shall go unscrewed - and I can't get back to the prior version nor get the toolbar back. Would love to know how to get out of this mess please. thank you.

I started using foxfire, but for some reason when I go to my yahoo mail the font size is so huge. How can I correct this so the e-mail font is normal again. This has only happened to my e-mail and if I open an attachment it has large font too.

(Nearly) every time I use Google search, the search is hijacked to any number of other sites. There are "many" such sites, too many to block individually. If use Firefox tools/options/privacy and remove all cookies that I don't recognize, the search may work momentarily, however, the cookies are written back very quickly, and, my hijack problem recurs once again.

If I block 'all' cookies, certain web sites don't work (like, my Google mail, which tells me to go back and enable cookies).

I have tried any number of security programs (Symantec, Spybot etc) but, the effect is the same as above, momentarily the hijack problem disappears, only to reappear. Veritably, the Sorcerer's Apprentice effect!

My feeling is, Firefox needs a very quick fix for what appears to be a gaping security hole in Firefox.

I installed a freeware program from the net, said no to alot toolbar, but it installed anyway. I then went to the add/remove programs in contral panel, said remove, it then said is was uninstalled, but it is still in the firefox and internet explorer BOTH. I like Firefox, but want the alot toolbar out. please help

I'm running FF 4 and every time I close it and re-open, I get the error message "Firefox is configured to use a proxy server that is refusing connections." I go into Options and change it to No Proxy and the same thing will happen the next time I open. FF will not keep the settings I make. Before a suggestion is made to upgrade, I will not go to FF5 until my favourite add-ons are made compatible. Thank you in advance.

When I was using Internet Explorer, the browser allowed me to export my favorites into a text file that I could attach to an email, or just keep. This made sure that if the program ever crashed or those kinds of things were lost, I would always have all of my favorites that I could then import again if necessary. I was just wondering if that feature occurs on the Firefox browser. If it doesn't, will I ever lose my bookmarks? How can I ensure that I don't have to remember all of my favorites off the top of my head?

Somehow I changed my settings for downloading files....it used to give me the option to either open or save the file and now a window pops up to only save it. I am not sure how to change this back to give me the option to open it.

I am using FF 4.0.1 and have been a FF user since the earliest version released - never really had any issues UNTIL FF 4.0.1.

Every time I start up FF now, I get the error message: "The proxy server is refusing connections". I am not using a proxy server.

I have to go to Tools>Options>Connection Settings to select the "No Proxy" option EVERY TIME I start up FF. It does not remember this setting and keep resetting itself to think I'm using a proxy server. This must a be bug and I've seen many others post about this issue but haven't really found a workable solution as yet.

I have tested with Chrome and Explorer and don't have this problem with those browsers.

If there is a fix for this incredibly annoying, time-wasting problem, please share it.

Thanks

I was trying to open a website as a link from another website and I get a new tab that says

awclick.php(GIF Image 1x1 pixels)

I can open the website without clicking on a link to it by just typing in the address but as this is a cash back site I am linking from it doesn't help!

I had the cycbot trojan and have removed it. However my browser will not connect to the Internet unless I manually select no proxy in the connection settings. then on restart of firefox the settings change back to a manual proxy.

Firefox announces a new update is available and then goes ahead and installs it. Example: 4.01 installed and has turned off my AVG safe search add-on. It also has made it impossible to use system restore.

How do I 1. Make it impossible for Firefox to update without my permission? and 2. how do I go back to an earlier version of firefox?

I used the VIEW tab at the top left to change my View to "Full Screen". Now I cannot access the VIEW tab to change it back. How do I change it back so that that Menu will show at the top of my screen??

I recently installed VLC player and it has overtaken my system.

When I click on .bin (ext) files in a Firefox browser window, the default action is now listed as "VLC.bin (default)" and nothing I do can change it. I want the default action to be to download the file and I would like to remove any option related to VLC, since no .bin file should ever be associated with that program.

There is no listing for a .bin extension for VLC (or any other program, for that matter*) in the Options/Applications tab, nor is VLC player the default action for anything listed except .wav files.

I have tried the following:

1. searched the options/applications tab but found nothing.

2. searched "about:config" for any entries with "bin", ".bin", or "vlc" (one at a time) and found nothing.

3. searched the registry for bin extension entries. I found one: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.bin\OpenWithProgids] "bin_auto_file"=hex(0): "VLC.bin"=hex(0): I deleted the key and rebooted. No change.

4. Double checked [HKEY_CURRENT_USER\Software\.. Gabest and Mozilla keys for anything that could be causing this behavior. Found nothing.

Any help would be appreciated.

• As far as I can tell. However, the applications tab cuts off many of the extension names and the column cannot be extended, so I can't be certain. VLC added 34 extensions to the list (!), most of which default to using the Quicktime plugin 7.6.8.

Naturally I have pop-up blocker functional but there is a new and really, really annoying "coupon" pop-up that is always on Amazon but also on other sites. Close the coupon window and it pops up every time I navigate to look at any product. It really is bad and vexingly doesn't even offer anything that the Amazon template doesn't already offer ("free shipping" above a certain expenditure on some items etc.). It has a distinctive green border and appears on other sites as well. How did they get around your software? How can I make this stop?

I recently updated to the most recent firefox (4.0.1). Since the update I have been having issues with all dropdown menus in Firefox. They disappear while i'm trying to look at them or click them. This includes the address bar, the search bar, or any drop-down menu's on any website.

If I move my mouse of the drop down boxes, it will reappear for a split second and then disappear again.

I use Command+W to close windows. Unfortunately I often hit Command+Q by mistake, and quit Firefox when I don't want to. Back when Firefox used to ask if I wanted to save my tabs, that gave me the opportunity to cancel quitting. But now there is nothing to prevent the huge pain in the neck of having to restart Firefox and wait for a zillion tabs and pages to load.

Please put in a choice to be warned before quitting regardless.