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  • Archived

Firefox constantly crashing freezing hanging after recent update.

I am using two different computers and I have the same problem on both. After using Firefox for about 20 minutes my website will suddenly freeze up and become white with … (read more)

I am using two different computers and I have the same problem on both. After using Firefox for about 20 minutes my website will suddenly freeze up and become white with a loading circle then I will get notication that firefox stopped responding and had to close. This will happen on any website I visit so I believe it is a problem with the most recent version of firefox causing the websites to crash. I have looked on your forums for help and none of the suggestions there (update firefox, update plugins java, flash, shockwave ect), update video drivers ect seemed to help.

Please tell me what information you need and what steps I need to do to resolve this. It is very flustering when I have to close everything out and start over because Firefox keeps crashing all the time.

Browser Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Firefox/38.0

OS: Windows 7 Browser

Asked by yunasan2005 5 years ago

Last reply by tjohnson 5 years ago

  • Archived

crashing of web apps.

Regards. I have a problem with Firefox browser. When running a given website, your browser the website abruptly stops and returns me to the home screen. This was never th… (read more)

Regards. I have a problem with Firefox browser. When running a given website, your browser the website abruptly stops and returns me to the home screen. This was never the case with the previous browser I've bn using & which I uninstalled in favour of yours. As an ICT professional I'm Internet reliant & from experience i thought firefox browser could offer me a bett experience. May I know if there is any quick & long lasting remedy to my issue.

Sincerely, Kanyi

Asked by kanyi 5 years ago

Last reply by guigs 5 years ago

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I do NOT want to synchronize Google Chrome.

Hello, I use Google Chrome for my job only, and I cannot and do NOT want it synchronize. Is it possible or do I have to get rid off Firefox all together? Thanks for your … (read more)

Hello, I use Google Chrome for my job only, and I cannot and do NOT want it synchronize. Is it possible or do I have to get rid off Firefox all together? Thanks for your help! Marie

Asked by ashlynfr 5 years ago

Last reply by user293 5 years ago

  • Archived

gibberish text display

how to solve this thing on the attachment? the firefox work fine before that, removing add-ons, and refreshing firefox already done and no sign of improvement. btw, that'… (read more)

how to solve this thing on the attachment? the firefox work fine before that, removing add-ons, and refreshing firefox already done and no sign of improvement. btw, that's not my pc, that's my friend pc running win7 6-bit, other browser like opera, IE and chrome works fine sadly. i look forward to your respod on this matter,

Best Regards,


Rangga

Asked by tetsuansil 5 years ago

Last reply by cor-el 5 years ago

  • Archived

how can I uninstall safesearch.ch

Evidently, I downloaded something that also attached this "safesearch.ch" to my computer. I've tried my service provider and they suggested contacting Mozilla after they … (read more)

Evidently, I downloaded something that also attached this "safesearch.ch" to my computer. I've tried my service provider and they suggested contacting Mozilla after they tried taken off this irritating search pop-up. It always opens up after I click on my Mozilla icon. It always appears first, not yours? I can't seem to be able to uninstall this, can you provide some help...please!

Asked by iquestionthis1 5 years ago

Last reply by Scribe 5 years ago

  • Archived

Website images on unusual places , Scroll bar image on bookmarks

I am facing some strange issues with Firefox only and only on one of my PC's. I know these are not the issues with my website. But i am concerned more about it if my cust… (read more)

I am facing some strange issues with Firefox only and only on one of my PC's. I know these are not the issues with my website. But i am concerned more about it if my customers face this issue only with my website. I still want to confirm about it that if they are from my end or any other issue. Kindly help and provide me a better solution.

My problems are listed below:

1) Sometimes my profile image appears on other images or we can say replace my other images. Infact the profile image is also corrupted.

2) My Dropdowns sometimes shows weird design as shown in the screenshot below.

3) Scrollbar image appears on my saved bookmarks.

I have tried many solutions to resolve this. Here are the troubleshooting steps which i have already tried:

1) I disabled all of my add-on plugins.

2) I resetted my firefox.

3) I uninstalled my firefox , shut down my computer and then i reinstalled it . Still i faced this issue on my website only.

Kindly ask if you still want to know something more about it.

Thanks in advance for any help or Suggestions.

Asked by rohitarora22 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox will not read my digital certificate - Error 403

I have a digital certificate installed. However when I try to log in to the website with it the browser says 403 - Forbidden: Access is denied. You do not have permissi… (read more)

I have a digital certificate installed. However when I try to log in to the website with it the browser says

403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied.

However, if I try and log in from IE it works so the problem is not with the certificate.

Asked by Caryn251 5 years ago

Last reply by montygil 5 years ago

  • Archived

Website image has suddenly changed, says to enable CSS. Need to know how.

All of a sudden format and images on 1 site I access regularly have changed. The site says to enable cascading style sheets. Why would this have all of a sudden changed… (read more)

All of a sudden format and images on 1 site I access regularly have changed. The site says to enable cascading style sheets. Why would this have all of a sudden changed? How do I enable cascading style sheets? The site appears correctly on IE, but not Firefox.

Asked by kpda 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I keep getting an update now message for my adobe acrobat plugin,but when I click to update it brings me to the same version.And Adobe patch doesn't fix it

I checked my plugins and the Adobe Acrobat plugin shows out of date.However when I click on it and get to Adobe it keeps offering me the same version that I already have.… (read more)

I checked my plugins and the Adobe Acrobat plugin shows out of date.However when I click on it and get to Adobe it keeps offering me the same version that I already have. I tried installing the Adobe update patch but when I go back to my plugins it still says it is out of date.I have version 10.1.4? Not sure if I got that all right but I have the 10.4 version.Can anyone help me with this issue?

Asked by blue eyes 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

want to save url's of currently open pages in a window--cf firefox start using current pages

In tools/options/general, you can use the currently open pages as your start page. I want to SAVE this sort of list (in a Word file) so that I can re-open them in a new … (read more)

In tools/options/general, you can use the currently open pages as your start page. I want to SAVE this sort of list (in a Word file) so that I can re-open them in a new window at a latter date.

Why? I tend to start a project in a window, finding a number of web pages which I want to come back to. So I end up with many open windows. Eventually Firefox crashes. I've tried searching history, bur it's hard to spot the relevant pages.

Asked by David_Roberts 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How to bring my extensions back up from putting the browser in default appearence?

In trying to figure out how to get out of full screen mode (which I have since restored) I went into appearance and chose default which prevented the extensions I had run… (read more)

In trying to figure out how to get out of full screen mode (which I have since restored) I went into appearance and chose default which prevented the extensions I had running from appearing. How do I bring them back so I can use them? Please help. I'm using mac OS X 10.6.8

Asked by ricksterj 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How do I set default html5 video volume to 50%?

Every time I play a video in Firefox (example: Huffington Post Article with video) it starts with volume at 100%. I immediately have to scramble to adjust volume lower. … (read more)

Every time I play a video in Firefox (example: Huffington Post Article with video) it starts with volume at 100%. I immediately have to scramble to adjust volume lower. It is extremely aggravating. I understand this is due to html5 video volume default is 100%. I NEED TO SET DEFAULT VOLUME TO 50%. If there is no solution, I will be have to go to another browser.

Asked by daveyloomis 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Suddenly facebook is an untrusted connection

I have been using firefox for months without any issues but starting yesterday I can no longer get on facebook. All other sites are fine. The message is www.facebook.com… (read more)

I have been using firefox for months without any issues but starting yesterday I can no longer get on facebook. All other sites are fine. The message is www.facebook.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

I have tried to follow previous advice given without luck and have tried deleting and reinstalling firefox too. I am not too computer literate so simple to follow advice would be appreciated.

Asked by gyislander 5 years ago

Last reply by philipp 5 years ago

  • Archived

I seem to have lost the trail of history - what can I do to reinstall it?

One fine day I was being clever and deleted the history from the right hand bars sign: now it never shows any history and I can not recall how to undo my deed. Thanks. … (read more)

One fine day I was being clever and deleted the history from the right hand bars sign: now it never shows any history and I can not recall how to undo my deed. Thanks.

Asked by Roamster 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Crashes. I have Norton

Firefox will just crash for no reason. It's a new computer and running Win 8.1 Here are the crash files bp-de109aca-7aac-4178-ba40-12ef22150601 6/1/2015 10:32 AM bp-5232… (read more)

Firefox will just crash for no reason. It's a new computer and running Win 8.1 Here are the crash files bp-de109aca-7aac-4178-ba40-12ef22150601 6/1/2015 10:32 AM bp-5232b3e6-3b36-4808-ae3a-03aea2150601 5/31/2015 8:51 PM

Asked by Daikkan 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why is it that every time Firefox is updated, I lose all my tabs? WTF

Whenever I am advised of a Firefox update, I install it. Almost always, when restarting Firefox, I lose all my tabs even though Firefox is set to keep all tabs from the l… (read more)

Whenever I am advised of a Firefox update, I install it. Almost always, when restarting Firefox, I lose all my tabs even though Firefox is set to keep all tabs from the last session.

Asked by Camedit 5 years ago

Last reply by Logan9Fingers 5 years ago