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  • Archived

Firefox accepts Ad-Aware security toolbar, says it is operative, but the toolbard does not show.

I downloaded the Ad-Aware Security toolbar about a year ago. Firefox accepted it. It showed. And it functioned, correctly. Then, suddenly, it disappeared. It did not show… (read more)

I downloaded the Ad-Aware Security toolbar about a year ago. Firefox accepted it. It showed. And it functioned, correctly. Then, suddenly, it disappeared. It did not show on my homepage or any page. It disappeared also from the list of extensions.

I uninstalled it and re-loaded it. Firefox accepted it. But again it did not show, though Firefox said it showed. I repeated the process twice more. Still the same problem recurred.

Then I uninstalled Ad-Aware itself and the Ad-Aware toolbar and reloaded a newer version and also loaded the Ad-Aware toolbar again. And again Firefox accepted the toolbar and said it was active, but the toolbar did not show. Where I say Firefox said the toolbar was active or that Firefox said it showed, I mean this: When I right-click on the toolbar area at the top of my home page or any page, I see Ad-Aware toolbar checked, just as I see checked my AVG safe search toolbar. The AVG toolbars actually shows as a working toolbar. The Ad-Aware does not show.

This is the second time I have reported this problem. Firefox did not respond the first time.

Asked by CaproLupo 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

can't get a web page to open

Have been to this site before but for some time page won't open. The site is of an adult nature and don't know what's going on, don't think I have changed any settings an… (read more)

Have been to this site before but for some time page won't open. The site is of an adult nature and don't know what's going on, don't think I have changed any settings and do visit other sites of this nature. Please help. Thanks

Asked by maxguy8 5 years ago

Last reply by Scribe 5 years ago

  • Archived

Session restore issue. AGAIN!

My session restore got deleted just because i accidentally cleared 1 hour of history? Really?????? And when I sometimes have opened PRIVATE window and NORMAL window (with… (read more)

My session restore got deleted just because i accidentally cleared 1 hour of history? Really?????? And when I sometimes have opened PRIVATE window and NORMAL window (with all my tabs) and accidentally close normal one, session gets reset too. Just because the private window was still remaining. Cant restore when private is open, cant restore even when i close it. What the hell does private window have to do anything with SESSION SAVING? It shouldn't change session files since its clearly said that it only saves downloaded files and bookmarks, the first having nothing to do with sessions, and second being invalid since i don't save any bookmarks. Ever. Over 140-150 tabs for the F sake. An ass-whooping 150 tabs. That's waaayy beyond 1 frigging hour because i might add 1-3 tabs each 1-4 days. IF any of moderators, or devs sees this At. All. Please, and i really mean PLEASE, update your session saving and restoring methods. Not just few features and new look for the browser. Hell, i might even frigging donate, if possible, when i have a frigging job. But, for now... RESTORE. MY. FUCKING. SESSION. I haven't closed the browser since when i lost it, and not planning to until i get my session BACK. Hell, there has to be some file that still has all of my tabs. No, recovery.bak and recovery.js only shows my current one. So not that. Some other file. There MUST BE SOME. Yeah, its pitiful, but i am really desperate to recover my session. There was so much good stuff i cant afford loosing. Really, please, can someone lend some knowledge, some methods, point to some software or something? Or even if the moderators, I would appreciate the help. And sorry for the swearing... Really, not in the best mood.


edited the start of this posting due to language - Please see https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines

Asked by ll62518475 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

I get a blank screen,despite reinstalling and none of the dropdowns work

I'm using a Mac, OS 10.7.5. Firefox has worked perfectly on it for years. Today it is just showing a blank screen with just the traffic light buttons in the top left corn… (read more)

I'm using a Mac, OS 10.7.5. Firefox has worked perfectly on it for years. Today it is just showing a blank screen with just the traffic light buttons in the top left corner. None of the dropdown menus work. he Safe Mode dialogue is also completely blank when I try that. I have tried reuploading Firefox and have deleted the prefs file. Nothing seems to work....

Asked by JezMacB 5 years ago

Last reply by John99 5 years ago

  • Archived

"A plug-in is needed to display this content"

I'm trying to access the cryptic crossword on "theglobeandmail.com," and get the "A plug-in is needed to display this content" message. I have Flash, so what else is the … (read more)

I'm trying to access the cryptic crossword on "theglobeandmail.com," and get the "A plug-in is needed to display this content" message. I have Flash, so what else is the site calling for?

Asked by crogerblair1 5 years ago

Last reply by tjohnson 5 years ago

  • Archived

Inbox by Gmail fails to display after extended time open

I'm using the new Inbox by Gmail and after an hour or two open it consistently fails to display properly and can only be corrected via restart. Scrolling up or down cause… (read more)

I'm using the new Inbox by Gmail and after an hour or two open it consistently fails to display properly and can only be corrected via restart. Scrolling up or down cause choppy display issues, and if left for longer it eventually just displays a black screen. Refreshing does not help nor does closing the tab and reopening. This happens every time the tab is open.

Asked by cmcnally 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I set up the page with my favorite sites all in the boxes?

I just got a new computer and installed firefox again. On my old desktop, the 2nd tab opened a page with sites in boxes and my customized background. Now, the 2nd tab is … (read more)

I just got a new computer and installed firefox again. On my old desktop, the 2nd tab opened a page with sites in boxes and my customized background. Now, the 2nd tab is just recent visited websites. How do I change it back to my customized page? Also, can I make the customized link age my homepage?

Asked by JesyJoy 5 years ago

Last reply by cor-el 5 years ago

  • Archived

A link loads automatically when press New Tab ( + ) button. How to replace it with blank page?

Hi A link automatically loads up when i click New Tab. I require a blank page or speed dials when i click New Tab. I checked my programs section in control panel & no… (read more)

Hi

A link automatically loads up when i click New Tab. I require a blank page or speed dials when i click New Tab. I checked my programs section in control panel & nothing as such is installed. I did re-install firefox but the same issue pops up. Support required here. 

Thanks

Asked by alisagarad 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Am gradually losing ability to use some websites functions e.g., search

It started with Safeway's "just for u" page which stopped loading. Then Home depot would not execute searches, then Staples website ....no searches. In all cases chrom… (read more)

It started with Safeway's "just for u" page which stopped loading. Then Home depot would not execute searches, then Staples website ....no searches. In all cases chrome has no problem with these sites.

Asked by tango5035 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

What is the Mozilla Firefox support of FAVICONS policy?

Can someone please clarify what the offical mozilla firefox support of FAVICONS policy is? For several versions it has not been possible to create a shortcut with the web… (read more)

Can someone please clarify what the offical mozilla firefox support of FAVICONS policy is?

For several versions it has not been possible to create a shortcut with the website's favicon in the shortcut (e.g. drag and drop the 'globe' from address bar to desktop). They are either the default firefox icon or blank (a 'white page') - not very useful if there are lots on indistinguishable shortcuts the desktop.

Favicons have also disappeared from the Windows 'jump list' (i.e right click on firefox icon in the taskbar to show 'frequently visited' and 'pinned' websites) even when they previously existed. This feature used to work reliably (before version 35.0, I think).

I am aware of security issues with favicons in the address bar - but this is not a related. The same problem exists in safe mode. The cache has been cleared. A fresh install has been tried. Problem exists on Windows XP and Windows 8.1 (and, presumably, Windows 7).

Favicons DO still appear in the tabs - it's just shortcuts and jump lists that are the problem.

Asked by Favicon 5 years ago

Last reply by marklondon 5 years ago

  • Archived

bbc weather page trying, but failing, to load map?

The bbc weather site, http://www.bbc.co.uk/weather/2653261, fails to load the weather map. It just displays three moving squares (showing it's trying, I guess). … (read more)

The bbc weather site, http://www.bbc.co.uk/weather/2653261, fails to load the weather map. It just displays three moving squares (showing it's trying, I guess).

Asked by theGreatFuzzy 5 years ago

Last reply by John99 5 years ago

  • Archived

l.yimg.com pop up location, answer no, browsing almost impossible

I am getting a pop up box asking for location info. It may be a firefox box. I answer no and browsing becomes jittery or near freeze. This happens mainly around yahoo si… (read more)

I am getting a pop up box asking for location info. It may be a firefox box. I answer no and browsing becomes jittery or near freeze. This happens mainly around yahoo sites it seems. The yimg is listed in control panel/flash mgr. It does no good to remove or block as it just reappears soon after browsing is commenced.

Asked by Neil12 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox changes file extension when downloading

We are building a web based application where you can download different kinds of files, e.g. PDF and DOCX files. Direct links are provided to these. In Chrome, IE, Opera… (read more)

We are building a web based application where you can download different kinds of files, e.g. PDF and DOCX files. Direct links are provided to these.

In Chrome, IE, Opera - all of the files download as expected (or open up if there is a specific setting for that type of file). Not so with Firefox.

Upon clicking, a dialogue opens and asks if the file should be downloaded or opened. In this dialoge, no file extension is displayed. Opening the file works both for docx and pdf with MS word and Acrobat Reader installed. Fine.

But downloading is strange: the file is downloaded, but in case of the PDF, the file extension is cut off (missing completely!). In case of the docx file, firefox downloads the file with a .doc extension! If I manually correct the extensions, all is OK. Why does Firefox mess around with the file extensions of downloaded files? Can it be turned off or fixed without losing compatibility to other browsers? Using Win7 and ffx 38.0.5

Asked by jaktrip 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crashes nonstop

here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks. Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f215060… (read more)

here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks.

Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM 4385d91e-8d11-43c5-b116-9a2a7ac0e586 6/7/2015 5:07 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM 171f3bb1-20fb-4924-950e-a6ec873d9090 6/7/2015 4:37 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM

Asked by mark103701 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

cant import

i saved my huge file of bookmarks in the menu in "show all bookmarks" thingy and i clicked "safetycopy" i did that, (then i switched motherboard and drivers etc and clean… (read more)

i saved my huge file of bookmarks in the menu in "show all bookmarks" thingy and i clicked "safetycopy" i did that, (then i switched motherboard and drivers etc and clean install of windows) i put all files i wanted on an portable drive and i put them over on this new computer. now i installed the new firefox, i got my file of bookmarks on the desktop but 1. i cant import them 2. i did whats supposed to do and it just dosnt work.. these are bookmarsk that are up to 4 yrs old and i got over 3-400 bookmarks on there... so.. its like my own legacy :( so damn frustrating when you do everything like your supposed to do and it wont f*ings work.. please help me. im frustrated like hell here. :(

Asked by havard91 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How do I contact someone at Firefox to get help with Script errors?

I have a service contract with Microsoft but they cannot fix errors on Firefox. I am getting Script errors only on Firefox, not on Internet Explorer. I am not a technicia… (read more)

I have a service contract with Microsoft but they cannot fix errors on Firefox. I am getting Script errors only on Firefox, not on Internet Explorer. I am not a technician and need someone from Firefox to fix their error condition.

Asked by steveb22 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How can I remove Bookmarks Toolbar from the Bookmarks menu?

Bookmarks Toolbar is useless. If I want a site I frequent I can get there by typing 2 or 3 letters into the address bar so what's the point? I have hidden the bar from vi… (read more)

Bookmarks Toolbar is useless. If I want a site I frequent I can get there by typing 2 or 3 letters into the address bar so what's the point? I have hidden the bar from view but when I do need to use the Bookmarks menu for something I don't visit very often I have to scroll farther down because of the crap at the top that I can't remove, the worst offender being the empty Bookmarks Toolbar item. How can I remove this easily? I mean, no messing with chrome or anything like that, I just want to tell it to go away.

Note to programmers: I should be able to simply right click on this and click Delete but this is not available. Shame on you for forcing us to live with this waste of space.

Asked by sidecarbob 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crashes

I am really over Firefox and all the crashing!!!! This has been going on for a LONG time and I have updated Firefox and tried updating Adobe flash player NUMEROUS times.… (read more)

I am really over Firefox and all the crashing!!!! This has been going on for a LONG time and I have updated Firefox and tried updating Adobe flash player NUMEROUS times. It has gotten so incredibly bad that Firefox crashes at least two or three times an hour, if not more, when I am browsing. I am ready to switch over to Chrome if this issue isn't fixed as I really don't have the patience anymore to keep dealing with this. Please help me fix this as I have been using Firefox for years but don't want to deal with this BS anymore!!!!

Asked by davisdogg 5 years ago

Last reply by cor-el 5 years ago