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  • Archived

Where does firefox store the bookmarks files?

Where does firefox store the bookmarks, saved passwords, optional settings, etc.? Can these files be moved to a directory of my choice so I can easily back them up? Than… (read more)

Where does firefox store the bookmarks, saved passwords, optional settings, etc.? Can these files be moved to a directory of my choice so I can easily back them up?

Thank you, Paul

Asked by dobripw 10 years ago

Last reply by Computer Care Clinic 9 years ago

  • Archived

Error code: sec_error_reused_issuer_and_serial

I do web development. I was working on a site with a self-signed certificate and therefore had to create an exception in Firefox to access the site using https. Due to un… (read more)

I do web development. I was working on a site with a self-signed certificate and therefore had to create an exception in Firefox to access the site using https. Due to unrelated problems on the server, I deleted the account and then recreated it. I also had to create a new self-signed certificate. Now Firefox returns the message Error code: sec_error_reused_issuer_and_serial. I deleted the original exception from Firefox but it still returns the error. I tried to explicitly create a new exception but that returned the error, too. Note I do not have this problem with other computers on the same network and the problem does occur if I move the offending computer to another network. i.e., the problem is associated with the computer, not the network or router.

Asked by bart@softdesigns.net 10 years ago

Last reply by Anand_Rao 9 years ago

  • Archived

Firefox will not play youtube videos, the video will be a black space and will not work, but IE will

I go to YouTube to play a video and it does not work, there is just a black space where the video would be, but Internet Explore will play the video, i really like FireFo… (read more)

I go to YouTube to play a video and it does not work, there is just a black space where the video would be, but Internet Explore will play the video, i really like FireFox, but i need for this to work and be dependable if not im gonna have to switch back to IE

i also tried this on another computer and had the same problem with Firefox

Asked by kacothre 10 years ago

Last reply by MozillaFirefox911 9 years ago

  • Solved
  • Archived

how do I enlarge the font on my incoming email page?

The lines got narrower and the print size ( font size) is so small I can hardly read it, and the categories on the left side of the incoming email page are also too small… (read more)

The lines got narrower and the print size ( font size) is so small I can hardly read it, and the categories on the left side of the incoming email page are also too small to read. In addition, I can't make the LARGE print the default for outgoing emails and would like to do that.

Asked by judycohn 9 years ago

Answered by Matt_G 9 years ago

  • Archived

Firefox shows a black box when viewing YouTube videos, though Chrome doesn't.

So I tried to watch a video on YouTube, yet Firefox just shows a black box. Neither the video nor the audio will play. It doesn't crash my browser or bring up any errors… (read more)

So I tried to watch a video on YouTube, yet Firefox just shows a black box. Neither the video nor the audio will play. It doesn't crash my browser or bring up any errors, which leads me to believe that it is not a Flash Player problem.

I opened Google Chrome and tried, and it plays YouTube videos with no problems.

I restarted my computer, yet it still does not work.

Any assistance is very much so appreciated.

Asked by NovaPow 10 years ago

Last reply by 3OMAR 9 years ago

  • Solved
  • Archived

Unable to view youtube videos

Unable to load Youtube videos. Am able to view them with IE on same computer. Have uninstalled and reinstalled latest Flash. Do not get sound. Only black screen where vid… (read more)

Unable to load Youtube videos. Am able to view them with IE on same computer. Have uninstalled and reinstalled latest Flash. Do not get sound. Only black screen where video is supposed to show. Can see Youtube webpage and listings.

Asked by MiamiTom 10 years ago

Answered by TonyE 10 years ago

  • Archived

I want to change out of safe reading mode, where is this "Trust Manager"?

I am reading a pdf online and I want to follow an embedded link, but I get a security block telling me "In safe reading mode, this document does not allow connection to: … (read more)

I am reading a pdf online and I want to follow an embedded link, but I get a security block telling me "In safe reading mode, this document does not allow connection to: http://www.sandiego.gov.development-services/ industr/pdf/infobulletin/ib500.pdf

If you want to enable this function, please check the Trust Manager preferences to change out of safe reading mode."

I looked through every menu item in the tool bar and couldn't find the Trust Manager.

Asked by mthomp77635 10 years ago

Last reply by JONVIL 9 years ago

  • Archived

Videos on YouTube have sound, but there is no picture. Any suggestions? I just updated Firefox a few miutes before the problem started occurring.

I watch videos on Youtube, and shortly after updating Firefox, I have noticed that the sound for the video is fine, but the image is a blank screen. I have looked at eve… (read more)

I watch videos on Youtube, and shortly after updating Firefox, I have noticed that the sound for the video is fine, but the image is a blank screen. I have looked at every control and I can find no reason why I get sound but no picture when playing the video.

Asked by fangflyer 10 years ago

Last reply by fangflyer 10 years ago

  • Solved
  • Archived

most email words are being squiggly red underlined like spellcheck gone wacky. how do I fix?

When I want to send an email, even now, just about all words have a squiggly red underline. This just started a few weeks ago. Spell check is also affected. The red lines… (read more)

When I want to send an email, even now, just about all words have a squiggly red underline. This just started a few weeks ago. Spell check is also affected. The red lines do not pass through to recipient. Tried re-loading Firefox. I am using Yahoo mail and don't have this problem with IE

Asked by pop22 10 years ago

Answered by MrsGrey 9 years ago

  • Archived

Why can't google mail generate desktop alerts with Firefox?

''GMail settings state this:'' Desktop Notifications: (allows Gmail to display popup notifications on your desktop when new chat and email messages arrive) Learn more Not… (read more)

''GMail settings state this:''

Desktop Notifications: (allows Gmail to display popup notifications on your desktop when new chat and email messages arrive) Learn more Note: This browser does not support desktop notifications. To enable notifications, upgrade your browser to Google Chrome.

Asked by avswan 10 years ago

Last reply by aranor 9 years ago

  • Archived

How can I turn off Location-aware browsing?

Got notice of upgrade. Downloaded 3.6.15 and installed. On your page describing new features, you prominently mention "Location-aware browsing," as well as the fact tha… (read more)

Got notice of upgrade. Downloaded 3.6.15 and installed. On your page describing new features, you prominently mention "Location-aware browsing," as well as the fact that I can turn this spyware off, but after looking through all the "Tools" area, I cannot find a way to turn it off. I am absolutely disgusted that Mozilla has been allowing people to spy on me all these many years I have been using your browsers clear back to Netscape. How can you get away with this without asking my permission? NOW TELL ME HOW TO TURN OFF THIS INSIDIOUS PIECE OF *!

Edited for language - TonyE

Asked by Ubifuisti 10 years ago

Last reply by tovasmugler 9 years ago

  • Solved
  • Archived

Why is every new tab I open (not each new webpage, which comes up with my home page, just the tabs) immediately going to a site called "Searchqu.com" which I've never heard of before and deleting and reinstalling firefox hasn't gotten rid of?

I've tried resetting things, I told firefox to forget all my stuff when I deleted it and reinstalled it and this thing still isn't gone. I'm not a technical person and I … (read more)

I've tried resetting things, I told firefox to forget all my stuff when I deleted it and reinstalled it and this thing still isn't gone. I'm not a technical person and I don't really understand any of it.

Asked by theta2serpentis 10 years ago

Answered by dynamite 10 years ago

  • Solved
  • Archived

How do I undo an autofill function in yahoo mail?

Hi- I just got a new laptop which is used by family members. I use yahoo email and hit the save function in firefox to save the username and password. The problem is that… (read more)

Hi- I just got a new laptop which is used by family members. I use yahoo email and hit the save function in firefox to save the username and password. The problem is that every time someone in my family goes to that site, it autofills my information, making them very unhappy. How do I undo this function? Thanks for your help!

Asked by tinmantt 10 years ago

Answered by Gingerbread Man 10 years ago