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Some Excel files download but do not show associated with Excel or appear to have no file name extension. If I download these files using Internet Explorer they open properly. I can add xls or xlsx to the file name and it will open properly with Excel. If I select the file the 'open file with' dialog box opens and I if select Excel, the file will not open at all.....nothing happens and Excel does not open. The excel file in the attached image are those where I added the excel file name extension.

Hi,

When i upgrade to Firefox 36, i am having problem of "Add exception of untrust connection" with netscreen firewall.

The problem is that it will show the normal "this connection is nor trusted" screen with the button "Added exception of this website", but if i clicked on the button, nothing happened.

But this problem seems at the moment only with netscreen firewall web console (link is https://IP/nswebui.html), other website doesn't have this problem.

I tried to reinstall Firefox but this cannot solve the problem.

Would you please kindly help?

Thanks

Daniel

My wife's desktop pc was hit by what I'd call "A Super Bundle" which unleashed total havoc on her pc. It took me a great deal of work 2 full days chasing down all the crap this apparent harmless download created. My approach; I'd describe it as it was like pealing back layers of an onion until everything was removed. Or to return her machine back as close to normal as I could. One of the "Leftovers" from this attack is something called; www-searching.com which has hijacked all the browsers on her computer. Nothing has worked I mean nothing. A lot of time and a great deal of effort has gone into destroying this menace now I'm asking for help.

Thanks for your time. Doug Sr.

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

Hello I´m having problems with MP4 files on windows XP it´s weird it looks to me as I am missing some codec because in windows 7 in the same computer works fine. The problem is mainly in sites that only have the MP4 option like VINE... the native firefox player wont load so it will default to the flash player ... Flash player loads and all the controls load as well but something looks weird a message displays saying the video could not be loaded... and if I press play nothing happens

Hi,

Since upgrading to Firefox 36.0.1 (and possibly earlier), Google Drive will not properly load. While I can get to the drive page, the colored wheel that google displays as its apps are loading just continues to spin. I've tried on Chrome and it loads fine. I've also tried opening Firefox in Safe Mode with extensions/add-ons disabled, as well as clearing cache. I haven't tried the Firefox Refresh yet, but I haven't done any tweaks beyond add-ons that should be interfering.

Has anyone else come across this problem? Any suggestions would be very helpful.

Thanks!

When I turn on the computer Google comes up for me to sign in to because (I guess) that's the email corporation. But there are icons on a "bar" that are apparently Firefox. And nothing that says Mozilla. It seems to me that Firefox used to come up and then there was a place to click on Google for email.

I don't understand these relationships and what a browser is vs homepage vs search engine (which is always, for some reason, a thing called "bing"). Younger computer savvy people cannot seem to give me the answers - they will always start talking circles around my head as if I already understand these things. At my work, the only class I ever got was when all this started around 1991.

Hi there. So, for quite a while now, Firefox keeps on freezing my whole computer while watching videos on YouTube or streams on Twitch. It started a few weeks back & when I couldn't resolve the problem, I changed to Chrome. But I just don't like it, so yesterday, I decided to go back to my fav browser: Firefox.

But my problem remains: When I'm watching a video, my browser constantly keeps freezing my whole MacBook. It starts with the video just stopping but the audio keeps going on for some 10-20 seconds. Then I can't move the cursor anymore & finally the sound dies & nothing reacts anymore. I can't even open the Activity Monitor or do anything else. So the only possibility for me to get back doing stuff is to hard reset my laptop & boot it again. This just happened to me twice in the last two & 4 or 5 times in the last 24 hours... I would really appreciate, if anyone could point me towards an solution.

Oh, and I'm on OS X 10.10.2 using Firefox 36.0.1 (but it also happened on 35.x before). Hardware Acceleration is turned off & flash is on its latest version. Cache has been flushed several times as well.

Enter key or Paste+Go don't work in my Firefox address bar. I have searched, uninstalled, deleted Firefox folders and reloaded Firefox twice, turned off my add-ons, created a new profile, ran in Firefox safe mode, refreshed Firefox, scanned for malware using multiple tools and found no malware, deleted all matter of search bars, etc. Nothing resolves the address bar non-functionality.

No, I can't type "about:config" in the address bar and press enter to forward a file.

My wife says she loaded a Java update that didn't work as intended. Wonderful. I unloaded all things Java and still no good.

Thankfully, my homepage is set to Google and I can search in Google and click the links to navigate.

I appreciate any help that you can provide. Thanks.

When Firefox crashes, there are times when, on restart, there is no "restore session" option. It is greyed out in all places, and all of the previous tabs are lost. I save tabs across many months.

Previously, I have saved a recent sessionstore.js file from the profile. Then, when this occurs, I go to the profile, delete and replace the sessionstore.js file with the saved one, and have a reasonably recent recovery of the tabs.

In this version of Firefox, 36.0.1, there is no sessionstore.js file in the profile (see screenshot 1). So, where is it?

There is a new folder called session-store backups (see screenshot 2). Reasonably, I looked in there.

There is no sessionstore.js file in that folder. There are files called recovery.js and recovery.bak in that folder. Each is dated today--3/6/2015

Is the new idea that if Firefox crashes and the tabs are not recoverable, that you rename the the recovery.js file as sessionstore.js and put it in the profile?

Or is the sessionstore.js file now in a new location?

I would always like to have a recent backup of sessionstore.js, having learned from past crashes that this is a good idea!

As an extra bonus, I have also added a screenshot of the profile folder and location (screenshot 4).

Many thanks.

Dr. Alan J. Lipman Washington, DC

I can receive e mails in yahoo e mail but can't delete them. The delete button will not click or work. Same with move button and all buttons on that line. When I try to click on delete, nothing happens. Can delete e mails in explorer after not being able to delete the same message in firefox

I am running Firefox 36 which runs normally except that I cannot open certain websites a few eg.s below:

any mozilla sites, cannot open extention site also no Google sites

which is very fustrating. The above websites work in IE, Chrome & Opera. I have cleared cache and cookies, reloaded in safe mode, totally

uninstalled firefox and cleaned out any reference to Firefox or Mozilla in my registry and after reinstalling no change. I have even downgraded

to version 34 to no avail. I am using Kaspersky anti virus which I have tried closing down and I cannot see any problems with Windows firewall.

After looking on your webiste I also tried disabling IPv6 & changing DNS Prefetching (about:config).f

This problem first occured approx 5 days ago I am at a loss as to why this is happening, please can you advise.

I downloaded the latest version of firefox and receive this java script" Error: Exposing privileged or cross-origin callable is prohibited"every time I load a new page on the web

I simply want to see what add-ons I have installed on 36.0.1 on a desktop pc running Win XP. I'm almost certain Tools|Add-ons used to show me, but I can't see any way to view such a listing now.

Quick question for you guys as long time ago I did it but now I did forgot how to. So how can I open new tab next to curent one and would I be able to achive that without any add ons?

The annotations boxes in the videos like to different links and subscribe are not showing up but its working on chrome and IE. The only annotation showing is the channel tag up in the right hand corner so why is that and whats the fix?