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  • Archived

how do I get firefox to place photos from my e-mails into "iPhoto"??

I had safari before, now have firefox.....firefox will only let me put photos from e-mails into "downloads". I want them in iPhoto, but they will not go from firefox nor… (read more)

I had safari before, now have firefox.....firefox will only let me put photos from e-mails into "downloads". I want them in iPhoto, but they will not go from firefox nor from downloads now....unless I switch back to safari and safari is extremely slow and sometimes does not work at all.  ????????

Asked by rtmac 6 years ago

Last reply by Moses 6 years ago

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I need to erase a faulty email address,when I try to use the new correct one it inserts the old one

there was a fault on a gmail address,I got the correct address &the first time I used Firefox without linking it worked fine now it keeps picking up wrong address,how… (read more)

there was a fault on a gmail address,I got the correct address &the first time I used Firefox without linking it worked fine now it keeps picking up wrong address,how do I get rid of gmail from Firefox

Asked by ralphy1601 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How do I get rid of the absolutely annoying APPLE ad?

The home page is continually being changed and this last change is about the last straw. GET RID OF THE ANNOYING ADS THAT TAKE UP SO MUCH OF THE PAGE! THE APPLE AD IS A… (read more)

The home page is continually being changed and this last change is about the last straw. GET RID OF THE ANNOYING ADS THAT TAKE UP SO MUCH OF THE PAGE! THE APPLE AD IS A WASTE and just pisses a lot of people off.

Asked by rauthoven 6 years ago

Last reply by cor-el 6 years ago

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Tools, Options, Security Tab: Missing Option

To be specific and as an example: When accessing Tools, Options, Security Tab, a supposed link/box to click upon is supposed to be seen which states (paraphrased): click … (read more)

To be specific and as an example: When accessing Tools, Options, Security Tab, a supposed link/box to click upon is supposed to be seen which states (paraphrased): click box to allow websites...(have forgotten exact language), but it the subject is in response to a "fix" for turned off cookies, etc. Any recognition? Hope so!

Asked by SweetFacz3913 6 years ago

Last reply by cor-el 6 years ago

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New Tab Page – Mine is just gone it has been replaced with Avast search and I have all my top sites pinned and I would really like to have them back

New Tab Page – show, hide and customize top sites...... I started my Firefox yesterday hit the + for new tab and all my pinned pages are gone and been replaced with avas… (read more)

New Tab Page – show, hide and customize top sites......

I started my Firefox yesterday hit the + for new tab and all my pinned pages are gone and been replaced with avast search page. how do I get this restored

Thanks

Asked by jackson1014 6 years ago

Last reply by Lynnanne 6 years ago

  • Archived

Conflict with Aisquared ZoomText, scolling breaks up text

Recently my technician switched me to Mozilla Firefox & Thunderbird. I am 88 and only have low vision with Macular Degeneration. To use the computer I have to use a … (read more)

Recently my technician switched me to Mozilla Firefox & Thunderbird. I am 88 and only have low vision with Macular Degeneration. To use the computer I have to use a text magnifier. The one I use is ZoomText from AiSquared in Manchester Center VT. Currently they do not support Mozilla even thoughI have repeatedly contacted them.

The problem is that when I scroll in any application the text breaks up and becomes unreadable which is annoying to say the least. Would you please contact them and see if you can resolve this problem. support@aisquared.cm.

I was switched from IE because of problems and would prefer no to go back to it.

In SW Ontario, Canada

Asked by jarrovian 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefoy consumes high CPU time displaying Facebook compared to other browsers.

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there … (read more)

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there another way to fix this then the AdBlock filter suggested before? This might maybe temporary fix the issue but who knows what problem it introduces for next?

Asked by taglich 6 years ago

Last reply by Boblebad 6 years ago

  • Archived

Copy Cookies of Firefox 27 from PC to Android

There is a webside,you HAVE TO got the correct password in the current cookie and view it,or it will be access denied. I edited some cookies at Firefox PC(Ver.27.0.1),and… (read more)

There is a webside,you HAVE TO got the correct password in the current cookie and view it,or it will be access denied. I edited some cookies at Firefox PC(Ver.27.0.1),and i got the cookies.sqlite and other 2 files. But when I replace it to the Firefox for android,(Device is been rooted) (Firefox Ver.27.0)(Directory:data\data\org.mozilla.firefox\files\mozilla\xxxxxxxx.default\cookies.sqlite)it hasn't been changed,the webside is still access denied. I tried Sync,so far,it cannot Sync cookies. Plz help me.Thanks!

Asked by axmaxmaxm3 6 years ago

Last reply by KUMARESAN.C.S 6 years ago

  • Archived

google freezes firefox

I bought a new laptop its an Asus V550C with windows 8 64bit. Ever since I installed Firefox I have had an issue when I use Google. When I go to type in the search box I … (read more)

I bought a new laptop its an Asus V550C with windows 8 64bit. Ever since I installed Firefox I have had an issue when I use Google. When I go to type in the search box I can get maybe 4 letters in and it will freeze up (Firefox will display "not responding). I have to leave it alone for 10-20 seconds then it will come back but it is a constant problem. It will then usually follow with a script error message asking me to "continue or stop script". I know the description is vague any help would be greatly appreciated. This is a constant problem it happens literally every time I use Google. If it makes a difference it will freeze the minute the search suggestions show up after I type even after it comes back when I continue to type it will usually freeze again before I can actually complete the search. This is an extremely annoying and frustrating problem. I figured this would be the best place to look for answers. Thanks a lot in advance any help at all is greatly appreciated. -Matt

Asked by HazeMate 6 years ago

Last reply by Moses 6 years ago

  • Archived

Does Firefox support Flowplayer?

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files. For example See http://www.globalwealthprotectio… (read more)

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files.

For example See http://www.globalwealthprotection.com/private-ibc-what-is-difference/

There seems to be no support info on this trouble.

Thanks, William

Asked by William42 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crashes

I have tried updating my microsoft, my driver, plug-ins plus enabling and disabling them. I have no crashes in safe mode, so I tried these things and still encounter cras… (read more)

I have tried updating my microsoft, my driver, plug-ins plus enabling and disabling them. I have no crashes in safe mode, so I tried these things and still encounter crashes. This has happened just the past 3 weeks and is so frustrating. Would not want to use another browser, so please give me some assistance or ideas how to fix my problem!

Asked by jbmadrigal 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Firefox STILL won't let me add a security exception

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this. First of all, I posted about this months ago, the thread can be… (read more)

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this.

First of all, I posted about this months ago, the thread can be found here: https://support.mozilla.org/en-US/questions/965352 . No personal ill-will toward the folks who responded, but none of the replies were helpful. Most were not even APPLICABLE. (This includes the final one, that I didn't respond to.)

Briefly: Occasionally, seemingly at random, a site (often one I've previously accessed with no problem) will start giving me the "This connection is untrusted" screen I'm sure you've all seen occasionally, ostensibly because of invalid security certificates, but in reality for no damn reason at all, at least not that I've ever been able to discern. I then click on the "I understand the risks => Add exception" option - unlike some others who have similar issues, I DO get this option, it's not greyed out or anything. This brings up the "Add Exception" dialog as expected, but apparently it's merely decorative, because when I click the Confirm Security Exception button at the bottom, LITERALLY NOTHING happens. The box doesn't close, no error message comes up, there is no visible change of any kind. I hope I'm being clear, when I say LITERALLY NOTHING happens I mean LITERALLY NOTHING happens.

(Sorry if that sounds condescending, but you'd be amazed at the number of times I've said something like that and the *immediate* response is something like "What did the error message say?". And looking at it from the other side, having done tech support, you'd be equally amazed at the things customers described as "nothing happening" that could not possibly be further from "nothing", including error messages that plainly spelled out what the problem was! I'm just trying to (a) avoid the first scenario, and (b) make it clear that this isn't an instance of the second one...)

To belatedly respond to the last message in the previous thread:

* I am NOT in private browsing mode
* There are no intermediate certificates involved (and even if there were, I would have no clue, based on that message, about HOW to get them). 
* Also, it's a very bad sign that this message expressed doubt about whether I had an option that my original post quite explicitly spelled out that I *did* have. Again, no personal ill-will, and I know the OP in that thread was rather long, but even so, that kind of thing makes me wonder what *else* about the problem the person responding might have misunderstood.

Anyway. Hope that's clear enough, if anything isn't, please ask. I'm happy to answer questions about my settings and whatever else might be relevant, much less happy to correct faulty assumptions after the fact. It seems that significantly more people than me have this problem, let's see if we can get it resolved once and for all.

Asked by purpleplatypus 6 years ago

Last reply by laknox 6 years ago

  • Archived

Doesn't display application name

Hello Mozilla Support we have a problem since the inbuilt PDF-viewer came to Firefox. We can't use the inbuilt pdf-application from Firefox, because printing with it is t… (read more)

Hello Mozilla Support

we have a problem since the inbuilt PDF-viewer came to Firefox. We can't use the inbuilt pdf-application from Firefox, because printing with it is to slow on our system. But this feature is not our Problem. We just set pdfjs.disable to TRUE and changed the action for Portable Document Format (PDF) to "Always ask". The reader is disabled but now we have a Bug at the point where you choose between download and application. If you choose an application it will open your pdf as always. But after this the Bug happens. Firefox =< 18.0.2 does remind the application you have chosen even if you don't activate the "Do this automatically for files...". In the Field "Open with: pdf-viewer" the name (pdf-viewer) is displayed.

Firefox >= 19.0 the default after you opened an application switches back to "Save File" and the name of the last used application is not shown. If you toggle the "Open with" field and press OK even if there is no application displayed, it will start the last application u used for this file type, but it's not displayed before.

The bug hinders us to update Firefox. We use Firefox for our users. They don't know where to find the applications and if no application is shown, they will believe none is chosen.

I hope we find a way to fix this. Thanks for helping me. Arne Raetzer

Asked by ub.uni-tuebingen 6 years ago

Last reply by Gingerbread Man 6 years ago

  • Archived

Opening a bookmark file (or any other file) does not work

I have installed firefox on 2 XP32 Pro SP3 computers. On the first one, I was able to read in my Opera bookmarks once they were saved as an html file. On the second co… (read more)

I have installed firefox on 2 XP32 Pro SP3 computers. On the first one, I was able to read in my Opera bookmarks once they were saved as an html file. On the second computer, when I select the Import and Backup menu followed by Import Bookmarks from HTML…, I do not get a dialog box to select the file to import. Nothing happens. Furthermore, I have discovered that no file-related operations work with this installation - such as Open File… or Save Page As…

The only difference between the two installations that I can think of that might be relevant is that on the first computer, I installed into the default directory; on the second, I changed the name of the directory into which I installed.

So the relevant developer might want to check the effects of installation into a non-standard directory, and if this is the cause, fix how it works (or remove that option).

Asked by johnson97 6 years ago

Last reply by torob 6 years ago

  • Archived

Hello, I renewed my online banking cerificate and I want to replace the old one.

When I'm trying to import the new one it sais that this certificate has already been installed. Should I delete and distrust the old one? Will it let me to add the new ce… (read more)

When I'm trying to import the new one it sais that this certificate has already been installed. Should I delete and distrust the old one? Will it let me to add the new certificate after that?

Asked by Bsiderova 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Scrolling is delayed when loading a page.

I've seen similar posts, but none that are exactly like the problem I am experiencing. Since updating to FF27 (I'm on a MBP with OSX 10.7), I will go to a page and am una… (read more)

I've seen similar posts, but none that are exactly like the problem I am experiencing. Since updating to FF27 (I'm on a MBP with OSX 10.7), I will go to a page and am unable to scroll down for a short amount of time. Usually it's about 3-5 seconds, and then the 2 finger scroll functionality kicks back in. It's not choppy, just delayed. It seems to happen more on pages with many images on it. I would assume that it had to do with the loading of the images, however, it will happen if I hit the back button to a page that is already cached. I really don't want to switch to a different browser, I've been a dedicated user of Firefox since 2004 and would really like to keep this relationship going : )

Asked by Patrick 6 years ago

Last reply by guigs 6 years ago

  • Archived

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete ?

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening… (read more)

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening.

Asked by Mayoite 6 years ago

Last reply by kelliann1 6 years ago

  • Archived

les pages et onglets se chargent très lentement ou bien elles ne se chargent pas , que faire ?

Quand je démarre firefox déja c'est un peu lent puis après quand je veux aller sur un site peu importe lequel et bien la page met beaucoup de temps à charger et pareil po… (read more)

Quand je démarre firefox déja c'est un peu lent puis après quand je veux aller sur un site peu importe lequel et bien la page met beaucoup de temps à charger et pareil pour les onglets (le rond au niveau de l'onglet tourne longtemps) de même pour afficher les images google en taille réelle.

Asked by lolipi72 6 years ago

Last reply by cor-el 6 years ago