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you break the 25.0.1 fix it now

crashers and blackouts on every site but youtube most of all. Make it simpler and I don't want all those browser extentions so can I please have a link to a clean copy so… (read more)

crashers and blackouts on every site but youtube most of all.

Make it simpler and I don't want all those browser extentions so can I please have a link to a clean copy so's all that stuff doesn't get installed?

I just looked at the lists and I don't want any of that stupid stuff, make it go away!!!!

FiX NoW! okay?

Thank You Very Very Very Much <3 Sweetie!

Asked by Bella Nash 6 years ago

Answered by philipp 6 years ago

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Firefox 24 opened .doc file in shared Dropbox folder but firefox 25 won't

Under FF24 I could open and VIEW .doc and .docx files in a shared Dropbox folder. With FF25, I can't and instead I get a weird error message. There is an Adobe icon and t… (read more)

Under FF24 I could open and VIEW .doc and .docx files in a shared Dropbox folder. With FF25, I can't and instead I get a weird error message.

There is an Adobe icon and the following text:

Adobe Reader cannot show documents in this browser.

We are sorry, but Adobe Reader is unable to show documents in this browser configuration.

Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat.

To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details.

So why is FF25 trying to use a PDF reader to open a .doc/.docx file?

Asked by romad 6 years ago

Last reply by romad 6 years ago

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Firefox Sync

I have a new laptop that I'm trying to move my booksmarks etc from my old laptop. I used sync once before on a laptop that I returned to the store because of repair issu… (read more)

I have a new laptop that I'm trying to move my booksmarks etc from my old laptop. I used sync once before on a laptop that I returned to the store because of repair issues. So, I know I've used it before. After I enter my email address, I didn't know my password so I reset it. When I went to use sync, I got the12 digits that were given to me on the new laptop and entered them into my old laptop. Then it would go to the next page and ask me to enter my username and password again and asked me for a recovery key. I have no recovery key. It says for me to go to options then sync and then recovery key. Well, I go to options but there is no selection for sync. It just lists the menu bar and tool bars and add-on bar. Under the Firefox button there is a set up sync option but when I tried that it said my username was already used. I would then select I've already got an account and the same thing would happen again! It asks for the 12 digits again and the cycle starts all over again. Now I've also tried my main Firefox password and it says there's no such password. So I have been sitting here for hours trying to figure this out. The first time I used it I had no problem at all! I put in the 12 characters and it synced. I don't understand why it's not working now. I really need an answer on this.

Asked by ladytwothemax 6 years ago

Answered by AliceWyman 6 years ago

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I uninstalled flash player and can't reinstall

I was having issues playing streaming videos, and decided to uninstall and reinstall flash player. I am running XP SP3, so I used the add/remove programs and uninstalled… (read more)

I was having issues playing streaming videos, and decided to uninstall and reinstall flash player. I am running XP SP3, so I used the add/remove programs and uninstalled it. Now I cannot re-install. I have gone to the adobe site (http://www.adobe.com/software/flash/about/) and selected to install the player via Firefox, but it failed and suggested manual installation. Selecting that link puts me on the adobe site, but selecting the download button sends me to an advertising page for other adobe products and no download occurs. I ran internet explorer to see if I could download the file and Firefox recognize it, but while it shows "Adobe Flash Player 11 ActiveX" in the installed program list, Firefox knows no difference. Any suggestions?

Asked by bctrammell 6 years ago

Answered by bctrammell 6 years ago

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I need to change my username, but I also need to change my email address

My main email address is what my gmail, google, and maybe other things have been linked to since day one. I added another email address a year or two later, and I choose… (read more)

My main email address is what my gmail, google, and maybe other things have been linked to since day one.

 I added another email address a year or two later, and I choose a name I liked better, and have been using this second name for most everything for a long time.

So I am thinking I may need to change my email to my original email, so everything syncs, or run smooth.

 So that is my question, and hopefully you will have an answer

All this automated stuff looked good, but didn't really tell me anything. So I am hopefully you can answer my question. Thank you for what you do........... Mike

Asked by Mike 6 years ago

Last reply by cbrookej 6 years ago

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Firefox crashes

Submitted Crash Reports Report ID Date Submitted bp-489ca0e8-2646-43cd-816b-5e44c2131118 11/17/2013 9:00 PM bp-d62c2278-b378-44c3-9738-db16c2131118 11/17/2013 8:48 PM bp… (read more)

Submitted Crash Reports Report ID Date Submitted bp-489ca0e8-2646-43cd-816b-5e44c2131118 11/17/2013 9:00 PM bp-d62c2278-b378-44c3-9738-db16c2131118 11/17/2013 8:48 PM bp-e127147c-9d8d-453e-96bd-3f9622131118 11/17/2013 8:44 PM bp-80a06e6f-bcec-4ce5-87a8-2b75a2131118 11/17/2013 8:43 PM bp-65894c5a-cfad-451b-bcb9-17d772131118 11/17/2013 8:40 PM

Asked by dmxgod 6 years ago

Last reply by Wesley Branton 6 years ago

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Video Download Helper doesn't open downloads in iTunes.

The files that are downloaded with the video download helper add-on are mpeg. I wanted them to be mp4 files. When I try to open the downloaded files with iTunes, nothing … (read more)

The files that are downloaded with the video download helper add-on are mpeg. I wanted them to be mp4 files. When I try to open the downloaded files with iTunes, nothing happens. They will only open with Quick Time.

Asked by cgm707 6 years ago

Last reply by the-edmeister 6 years ago

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When I view some canvas3d/webgl content, the toolbar is mirrored on the canvas. Is this a bug?

I'm experiencing a weird issue with canvas tags using webgl. When I open some pages with webgl, my top toolbar (back/forward buttons, awesome bar and all the rest) is mir… (read more)

I'm experiencing a weird issue with canvas tags using webgl. When I open some pages with webgl, my top toolbar (back/forward buttons, awesome bar and all the rest) is mirrored in the bottom of the canvas element instead of showing the expected content. Focusing any other window causes the mirrored image to be replaced with the actual content.

I have tested this with several webgl pages, the problem only appears on some of them, and I have no idea why. An example page that does show the problem: http://alteredqualia.com/three/examples/webgl_cubes.html.

I have also tested this under a default profile with none of my addons installed, and still experienced the problem. I'm running Firefox 25, under OSX 10.6. Screenshot here: http://imgur.com/TZcABYN

I've searched around and not found any reference to a problem like this. Is this an unreported bug?

Asked by patrickking 6 years ago

Last reply by patrickking 6 years ago

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Java script application appearing everytime i open a new tab

Hi, Everytime I open a new tab on my computer, a message pops up with Java script application in a box with a yellow triangle with an exclamation mark symbol. I have to … (read more)

Hi,

Everytime I open a new tab on my computer, a message pops up with Java script application in a box with a yellow triangle with an exclamation mark symbol. I have to click ok twice before I can continue using the internet.

Can you please tell me how to fix this, I think this happened after I upgraded my mozilla website.

Asked by annap2677 6 years ago

Last reply by cor-el 6 years ago

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I am being taken to websites that I have not clicked on

In the last few weeks when using a random web site and trying to go to a different page within that site I suddenly find I have gone to a completely different web site. T… (read more)

In the last few weeks when using a random web site and trying to go to a different page within that site I suddenly find I have gone to a completely different web site. This morning I was serching in Morrison's Cellar and ended up looking at BetFred - a site I would never go to and have never gone to. It is happening with great regularity now. Never the same sites but usually a site where someone is trying to get me to spend money.How do I stop my computer from apparently acting by itself?

Asked by sem9 6 years ago

Last reply by sem9 6 years ago

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hotmail cannot load

I cannot log onto Hotmail. A blank white screen appears. I have tried resetting Firefox, but this has not helped. I also cleared the cookies cache. Thanks … (read more)

I cannot log onto Hotmail. A blank white screen appears.

I have tried resetting Firefox, but this has not helped. I also cleared the cookies cache.

Thanks

Asked by rockdoctor 6 years ago

Last reply by rockdoctor 6 years ago

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Stopping websites opening unasked?

I am using Firefox 25.0 as default and running Windows 7. When on the internet whenever I click on an email to open it or click on a news item with video content I get an… (read more)

I am using Firefox 25.0 as default and running Windows 7. When on the internet whenever I click on an email to open it or click on a news item with video content I get another website, e.g. Vube.com, or Arcadehits (something of that nature) opening up either behind or in front of the window I need to use. This is becoming most invasive. I have scanned the computer with two anti-spyware/malware programs that found some problems but which did not stop the problem. I have deleted all programs and downloads that either I do not recognise or do not want anymore again to no avail. Any solutions anyone?

Asked by Philgowls 6 years ago

Answered by philipp 6 years ago

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Can I import IE favourites from favourites folder

I have had a problem that has corrupted IE10 and IE11 and they will no longer start. I tend to swap between IE and FF. I have an old set of bookmarks in FF but want to up… (read more)

I have had a problem that has corrupted IE10 and IE11 and they will no longer start. I tend to swap between IE and FF. I have an old set of bookmarks in FF but want to update it to those more recently used in IE. I have found them in a folder c:\users\stuart\favourites\(lots of subfolders), but if I import via FF using the "from a browser" option, it imports nothing. The folders I want are not html, they are folders containing url files.

Is there some way to delete my old set of bookmarks from FF and import this up to date set fro those folders?

Thanks

Asked by aeroturbo 6 years ago

Answered by cor-el 6 years ago

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Flash player crashes when reloading some pages

As in pressing F5 on facebook.com or youtube.com It happens every time and I have to stop the plugin. https://crash-stats.mozilla.com/report/index/248cb994-0537-4c4e-8309… (read more)

As in pressing F5 on facebook.com or youtube.com It happens every time and I have to stop the plugin. https://crash-stats.mozilla.com/report/index/248cb994-0537-4c4e-8309-5787f2131118 https://crash-stats.mozilla.com/report/index/790439ae-5430-498e-821d-6d1ae2131118

(btw, how do I make the crash report links into neat little links like in this question https://support.mozilla.org/en-US/questions/977888 ?)

Asked by MechanoRealist 6 years ago

Last reply by MechanoRealist 6 years ago

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How do I keep Firefox from remembering my login data?

I'd like to prevent Firefox from remembering login data. Specifically, my login name for Websites. When I go to eBay, for example, and start to type-in my username, Fir… (read more)

I'd like to prevent Firefox from remembering login data. Specifically, my login name for Websites. When I go to eBay, for example, and start to type-in my username, Firefox suggests the proper name, signifying that it's stored somewhere. I know the login info can be cleared, but can it be prevented from saving in the first place?

Asked by Electrojim 6 years ago

Last reply by Electrojim 6 years ago

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I lost the home icon button at the top when I open Firefox. How can I restore it?

My cat ran across my keyboard a month ago and the "home" icon disappeared from the top right corner of my screen. I have not figured out how to get the icon back. As of n… (read more)

My cat ran across my keyboard a month ago and the "home" icon disappeared from the top right corner of my screen. I have not figured out how to get the icon back. As of now, I have to close Firefox and open it again instead of clicking the "home" icon to get there. How can I restore the icon?

Asked by jmfirefox 6 years ago

Answered by memccask 6 years ago