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What am I supposed to do with a folder named "Old Firefox Data" and I really don't remember what I did to have that backed up?

I'm not sure what I did to cause Firefox to do I GUESS a BACKUP. Since I now have a folder named "Old Firefox Data" what do I do with it? Do I need to somehow re-instate … (read more)

I'm not sure what I did to cause Firefox to do I GUESS a BACKUP. Since I now have a folder named "Old Firefox Data" what do I do with it? Do I need to somehow re-instate all that is in this folder back into my Firefox Browser? Or, do I need it at all? What am I missing here? No explanations, no guideance, no direction as to what to do or how to do it from Firefox or Mozilla. I can't even tell for sure IF I AM MISSING ANYTHING WITHIN MY WORKING FIREFOX BROWSER NOW THAT WAS SAVED IN THIS BACKUP orrrrrrrrrrr not? lescot lescot@sbcglobal.net

Asked by lescot 6 years ago

Answered by AliceWyman 6 years ago

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Can the Network Monitor preserve its log upon navigation?

Does the Network Monitoring component of the Firefox Developer Tools have a way to preserve its log upon navigation (which would otherwise be cleared), similar to the Chr… (read more)

Does the Network Monitoring component of the Firefox Developer Tools have a way to preserve its log upon navigation (which would otherwise be cleared), similar to the Chrome or Safari Developer Tools "Preserve log upon navigation" button?

I've tried checking the "Enable persistent logs" option for the Web Console in settings, but it does not appear to affect the Network Monitoring tab. I also didn't see any bugs filed for it, so I just wanted to make sure I wasn't overlooking something obvious.

Thanks, Kevin

Asked by kevinoid 6 years ago

Answered by guigs 6 years ago

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Mozilla Firefox 24.0 does not play youtube videos, adobe flash player 11.8.r800

For a while, Mozilla Firefox 24.0 on my PC does not show youtube videos. I tried all solution methods which are upgrading adobe flash player, reset of the browser, uninst… (read more)

For a while, Mozilla Firefox 24.0 on my PC does not show youtube videos. I tried all solution methods which are upgrading adobe flash player, reset of the browser, uninstall and re-install the firefox but the problem remains. When I opened the youtube and click a video firefox shows it about 2-3 seconds and after it flash player pop ups an error says "An error occurred, please try again later.". I tried almost everything to fix this issue however, I could not succeed.

Asked by newbieeng 6 years ago

Answered by newbieeng 6 years ago

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This Connection is Untrusted

I got this message yesterday. I got this message on one of my other PCs quite a while back, and it was a date/time issue, but on this pc that is not the case my date and … (read more)

I got this message yesterday. I got this message on one of my other PCs quite a while back, and it was a date/time issue, but on this pc that is not the case my date and time are correct. Any help would be very appreciated.


This Connection is Untrusted

You have asked Firefox to connect securely to www.google.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.


Technical Details

www.google.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

Asked by honeys04 6 years ago

Answered by Nellus 6 years ago

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Fuzzy and blurry text since Windows 8.1 installation.

Some text on different websites appear blurry or distorted since I installed Windows 8.1. Passing the mouse cursor above the text or scrolling will usually solve the pro… (read more)

Some text on different websites appear blurry or distorted since I installed Windows 8.1. Passing the mouse cursor above the text or scrolling will usually solve the problem temporarily.

I'm starting a new thread on this because it appears to be associated with the new operating system and not any newer version of Firefox.

Any suggestions would be welcome.

Thanks.

Asked by scotmail 6 years ago

Answered by philipp 6 years ago

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Why does WIndows 7 OS taskbar disappear from bottom of the screen when in Firefox.

I have gone through all of the Mozilla steps for fixing the problem, such as Troubleshooting, Reset Firefox, going to Start Menu>Control Panel>Taskbar properties. … (read more)

I have gone through all of the Mozilla steps for fixing the problem, such as Troubleshooting, Reset Firefox, going to Start Menu>Control Panel>Taskbar properties.

The thing is, on the "Taskbar appearance" tab, there is no box to click that says anything like "Keep taskbar on top of all screens."

I also have seen something about an .rdf(?) file. I have no idea where to find that...

Asked by IndyBeckiH 6 years ago

Answered by Wesley Branton 6 years ago

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How do i make Firefox STOP frequently logging me out of sites when I chose "remember me"?

I have FF 24.0 now but this has happened through multiple versions, and its getting more and more frequent. (Win 7x64, 8G ram, 1T drive) I always check "remember me" and … (read more)

I have FF 24.0 now but this has happened through multiple versions, and its getting more and more frequent. (Win 7x64, 8G ram, 1T drive)

I always check "remember me" and "save this password" yet sites like Facebook, Google+ and many others keep logging me out, at *least* every other day and sometimes multiple times a day, so I have to login all over again- today I had the frustration of being logged out of a forum with each refresh of a page! (I'm logged in, hit "reply" and suddenly, "sorry you must login to do that!" HUH?)

I dont care if cookies never expire, and no one else but my husband has access to my computer and we know each other's passwords anyway.

I am hoping I can fix this without either reinstalling firefox or deleting the profile, because I have a pretty large bookmark file and about 9 add ons to reinstall, plus various plug ins!

I am starting to suspect its related to running out of cache space- sites can't seem to remember me when the cache is full?! , since its frequently at max (it was saying 350 max, now it says 500), I clear the cache whenever I notice its full. I did not clear it today until after it logged me out multiple times.

Asked by EdenBlessing 6 years ago

Answered by jscher2000 6 years ago

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Got hijacked by http://www.hao123.com/?tn=29065018_59_hao_pg. Cant be resolved by resetting firefox or reinstalling it.

Got hijacked by http://www.hao123.com/?tn=29065018_59_hao_pg. Cant be resolved by resetting firefox or reinstalling it. Please help. :( … (read more)

Got hijacked by http://www.hao123.com/?tn=29065018_59_hao_pg. Cant be resolved by resetting firefox or reinstalling it. Please help. :(

Asked by jasontschk 6 years ago

Answered by l-hedgehog 6 years ago

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Why won't Firefox remember my password?

Firefox used to remember my bank password, but it does not any longer. After downloading the update to version 23.0.1 today, the remember password feature appeared broke… (read more)

Firefox used to remember my bank password, but it does not any longer. After downloading the update to version 23.0.1 today, the remember password feature appeared broken.

I tried many things and eventually got passwords working on other sites, but not my bank. I deleted the saved password from the password manager in an attempt to try and get the Remember Password prompt to show up again, but it didn't work. I checked in Exceptions and it's completely empty, so that's not it. I also tried using the bookmarklet for fixing autocomplete on sites that it's disabled and my bank doesn't appear to disable it.

I've spent an hour and a half researching this and trying everything I could but I am at a loss. This computers main user is an elderly man so having the bank remember the password is a MUST.

Asked by bkgarris 6 years ago

Last reply by tryingtofigureitout 6 years ago

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maleware rvzr-a.akamaihd.net impossible to get rid of

every time I open a web page with Firefox I am either redirected to rvzr-a.akamaihd.net or am bombarded with ads that wants me to download an updated media player. I hav… (read more)

every time I open a web page with Firefox I am either redirected to rvzr-a.akamaihd.net or am bombarded with ads that wants me to download an updated media player. I have worked with Avast support and even after de-installing and re-installing Firefox and rebooting with boot time scan and using CCclener and Malwarebytes to get rid of malware as well as removing lines of code from windows system32>drivers>>etx>host, the virus comes back. The only way to use Firefox is to restart Firefox in SAFE MODE.

Asked by mikethebike1 6 years ago

Answered by Nellus 6 years ago

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New tab opens with Bing search

So I am having exactly the same problem as this: https://support.mozilla.org/en-US/questions/959280 In short, I updated firefox and now new tabs always open with a bing s… (read more)

So I am having exactly the same problem as this: https://support.mozilla.org/en-US/questions/959280

In short, I updated firefox and now new tabs always open with a bing search. The url that keeps opening is: search.conduit.com/?ctid=CT3312375&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=EB_SSPV&Lay=1&UM=2&UP=SP634F83D9-5B86-4960-A131-4A6C35FD668C

I'm quite sure this isn't a problem with any add ons. I've disabled all that could possible affect it.

I've tried to use the suggestion of the top reply but in the about:config section I don't have a searchinnewtabeenabledbyuser preference name. I've looked at all the other "newtab" related preferences names and done what the original replier said (type false into the value section) but it hasn't worked! There's a preference name called browser.newtab.url with the url that is opening in each new tab as the "value" but every time I try to change it, it just reverts back to that url.

I would so appreciate if someone would help me. I hate Bing!!!! Even more so now that they've pulled this crap.

Asked by bobbylou179 6 years ago

Answered by philipp 6 years ago

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Flash player keeps giving error.

I have a windows 7 64-bit computer. I am using firefox 24, flash player 11.9.900.117; whenever I try to load a page (such as facebook) which involves flash player, I am a… (read more)

I have a windows 7 64-bit computer. I am using firefox 24, flash player 11.9.900.117; whenever I try to load a page (such as facebook) which involves flash player, I am able to watch the videos, but I repeatedly get the error message:

FlashPlayerPlugin_11_9_900_117.exe - Application Error

The exception unknown software exception(0xc0000710) occured in the application at location 0x7794a389. Click on Okay to terminate the program.

I cannot even mouse over the box containing this error. It is quite annoying and quite frequent. I have checked and my flash plugin for firefox is up to date and not disabled. Please reply with any relevant information.

Asked by utakataJ6 6 years ago

Answered by akumarks 6 years ago

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when i open a new tab, ask.com is automatically opened. How to get rid of this feature as it is hardcore annoying.

Hi, After the recent update to mozilla, whenever i open a new tab it automatically routes to Ask.com. Kindly provide a measure to get rid of ask.com. I dont want any webs… (read more)

Hi,

After the recent update to mozilla, whenever i open a new tab it automatically routes to Ask.com.

Kindly provide a measure to get rid of ask.com. I dont want any website to open when i open a new tab.

Thanks

Asked by binanishravan 6 years ago

Answered by DEEPAK KRISHNAN P.R 6 years ago

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Facebook not loading properly

I don't know if this is an issue with Facebook, or an issue with Firefox (maybe someone more "in the know" could tell me), but regardless... I have had issues TWICE THIS … (read more)

I don't know if this is an issue with Facebook, or an issue with Firefox (maybe someone more "in the know" could tell me), but regardless...

I have had issues TWICE THIS WEEK with Firefox not loading Facebook. While it is easily solvable by resetting Firefox, it is a tad annoying/frustrating to have to re-install my add-ons after the fact.

This isn't an issue with my computer or internet connection though. If I go on Chrome while Firefox is still refusing to load Facebook, Facebook will load just fine on Chrome.

I am currently not having this problem with any other sites. Just Facebook.

EDIT: All things are current on my browser.

title edited by a moderator to reflect the support question asked

Asked by ponyparty 6 years ago

Answered by cor-el 6 years ago

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Flash Player stopped working. I have the current Firefox and Flash player. Unloaded and reinstalled, Same thing. I spent hours and hours trying to repair

was watching a video on youtube and went to do a daily on Forge of Empires. I could not log into Forge of Empires but the video stopped and I could not log in. Flash pl… (read more)

was watching a video on youtube and went to do a daily on Forge of Empires. I could not log into Forge of Empires but the video stopped and I could not log in. Flash player stopped 3 days ago and not worked since. Everything is up to date. I have uninstalled everything, and reinstalled, I even uniinstalled and downgraded, still will not work. Never had any problems with it before

Asked by Garry7263 7 years ago

Answered by frudtr8d 6 years ago

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How do i remove search-gol from firefox?!! It is not in addons or extenstions and I am worried to reload firefox as i dont want to lose faves or current session

I always use Google as my firefox search engine. However i must have accidentally downloaded a file that has now set up search-gol as my search engine and i want to get r… (read more)

I always use Google as my firefox search engine. However i must have accidentally downloaded a file that has now set up search-gol as my search engine and i want to get rid of it. Info to do this strangely doesn't appear anywhere on google searches. Mozilla says to go into addons/extensions etc but the search engine isn't listed anywhere. I have also unistalled any programmes that i have recently downloaded but this search-gol think won't go. I am worried about uninstalling firefox and reinstalling it as i have about 500 favourites and i don't want to lose them and my current browsing session. Can anyone tell me how to get rid of this annoying search engine rubbish? Thanks

Asked by rhian 6 years ago

Answered by Nellus 6 years ago

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how do I turn off/disable safe search

when I do a search if it has an adult content or word or phrase it tell me safe search is active I want to turn this off/disable it so I can do my searches how do I do th… (read more)

when I do a search if it has an adult content or word or phrase it tell me safe search is active I want to turn this off/disable it so I can do my searches how do I do this. this is my comp. I'm 46 yrs old 12/31/1966 please help

Asked by boldwolf 6 years ago

Answered by Nellus 6 years ago