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  • Archived

Why Firefox to use too much memory.

Spite only open few tabs but Firefox used memory up to 1 GB. Although I close the tab down, memory used is not reduced but increases when open following tabs. Addition a… (read more)

Spite only open few tabs but Firefox used memory up to 1 GB.

Although I close the tab down, memory used is not reduced but increases when open following tabs.

Addition a few extension are enabled. Remember that before updating to Firefox 20 never had these problems before.

Asked by jatiyanon 8 years ago

Last reply by finitarry 8 years ago

  • Archived

Why can't I get SmartSource Coupon Printer to work?

SS Print Readiness Verification Java and Browser version requirement verification is not successful! System Details Current Version Supported Version Browser Firefox 20… (read more)

SS Print Readiness Verification

Java and Browser version requirement verification is not successful! System Details Current Version Supported Version

Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0

Please make sure that the current version listed matches the supported version.

It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

Asked by warrior695a 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

My firefox new tab windows are gone and won't come back

When I open a new tab the page is blank suddenly. there used to be 9 little windows which were nice hot links to my most visited sites. I tried uninstalling and reinstall… (read more)

When I open a new tab the page is blank suddenly. there used to be 9 little windows which were nice hot links to my most visited sites. I tried uninstalling and reinstalling, and anything else I can think of. How can I get them functioning again?

Asked by fuzzum111 8 years ago

Last reply by cor-el 8 years ago

  • Archived

sec_error_expired_certificate

Hello When I try to open Checkvist.com Firefox shows this error: checkvist.com uses an invalid security certificate. The certificate expired on 21-Apr-2013 12:25 PM. The … (read more)

Hello When I try to open Checkvist.com Firefox shows this error:

checkvist.com uses an invalid security certificate.

The certificate expired on 21-Apr-2013 12:25 PM. The current time is 23-Nov-2013 12:26 PM.

(Error code: sec_error_expired_certificate)

As you can see my date/time is correct. I contacted the web site owner and they told me their certification is not expired. You can check yourself that their certificate is ok here http://www.digicert.com/help/ as I did.

I've exported the certificate and uploaded in the link below. http://wikisend.com/download/470088/beta.checkvist-com.crt

I want to know how is possible that Firefox can't get/update the correct certificate from this site which is out ther? I entered the IP of Checkvist.com (95.211.113.1) and got the same error as above in the Firefox.

I have to mention that upgrading FF is not an option for me. I downgrade to 20.0 because I wanted my preview pan (ctrl+Q) back. I tested on another system and there was no such error with an updated FF installed.

Please help me understand and solve this problem. P.S. It will be much more convenient if you let users upload screen shots or files like this in this form.

Thank you very much in advance for your coming help.

Asked by dashakol 7 years ago

Last reply by cor-el 7 years ago

  • Archived

How do I get rid of "MyStart by IncrediBar"?

I have not found any way of deleting MyStart from booting up with Firefox. I have no idea how it got into my computer. Please provide some help with this. Thank you......… (read more)

I have not found any way of deleting MyStart from booting up with Firefox. I have no idea how it got into my computer. Please provide some help with this.

Thank you............... Rich

Asked by rtillots 8 years ago

Last reply by Giedrius_M 8 years ago

  • Archived

Some websites keep breaking, they work ok then break, using Windows 8, disabled add ons, reset Firefox still happens

I have just got a new laptop running Windows 8, I do not use the start screen, I have downloaded Start Windows 8 and only use the desktop. I have downloaded Firefox and … (read more)

I have just got a new laptop running Windows 8, I do not use the start screen, I have downloaded Start Windows 8 and only use the desktop. I have downloaded Firefox and I am currently using vesion 20.0.1

I added MyWot and Adblock Plus and Downloader Helper.

Initially I was having a problem with the display of Cnet and the odd other site. I figured this was likely to be an issue with Adblock Plus, I disabled it on that site and it was fine. I then started losing the email functions in Yahoo mail, 'move', 'forward' etc. that run along the top of the inbox, and the drop down menu to log out woudn't show. I've since been getting problems with the display of other websites such as booking.com and now the Facebook log in page. By displaying incorrectly, I mean things appearing in line and in Times New Roman.

I have restarted with add ons disabled that didn't fix it, so I reset Firefox. This had the sites working. I reinstalled MyWot, restaretd, stillworked. Reinstalled Downloader Helper, restarted, still worked. I did not reinstall Adblock. I was using the Transport for London wesbite which was fine until I logged out and then that page appeared in Times New Roman too. The Facebook log in page is also broken again. Does anyone have any suggestions? I know my way around a computer to an extent but I'm not that techy. I've done the auto add information below, I don't know what most of it means (Avast plug in has been disabled through all this).

I have not been having these problems on my old XP laptop that I've still been using.

Asked by WoodMoose 8 years ago

Last reply by thomdotcom 7 years ago

  • Archived

Firefox 20.0.1 is crashing permanently

Hi folks, my Firefox is crashing permanently! I have disabled my plugins, but the problem is arising again and again. http://crash-stats.mozilla.com/report/index/d9d1e9d… (read more)

Asked by Welpenmetzger 8 years ago

Last reply by Rick216 8 years ago

  • Archived

Hotmail is making firefox crash.

I can open my hotmail e-mails in Firefox but every time I try to reply or write a new email, FF crashes :( I am using win xp pro on a dual core intel pc with 4 gb of ram… (read more)

I can open my hotmail e-mails in Firefox but every time I try to reply or write a new email, FF crashes :( I am using win xp pro on a dual core intel pc with 4 gb of ram.

Asked by haopengyou 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I can't login on some websites, after I updated Firefox

Hello. I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the upd… (read more)

Hello.

I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the update to that latest version of Firefox. I haven't installed any new add-ons before the update, or after it.

I cleared the cache (using Ccleaner and also from within browser's options), but that didn't solve my problem. I also cleared cookies, deleted browsing history, made sure I accepted 3rd party cookies. I also un-ticked the "I don't want to be tracked" option. I made sure that the sites I can't login into are not blocked from accepting cookies, or from anything else.

I have some add-ons installed (Ad-block, HTTPS everywhere, etc.), which I disabled one-by-one to see if they were causing problems, but with no success. Since I could login before the update, it's clearly not an add-on problem here.

Thank you.

Asked by Yhod 8 years ago

Last reply by W0ND3RB0Y 7 years ago

  • Archived

Please help me remove Sweetpacks from FF and my PC. Sweetpacks INSTALLED ITSELF on my PC laptop.

Sweetpacks showed up on my Windows XP SP3 laptop with a Centrino Duo chip and 2GIG of memory. I'm trying to get rid of this crap. Their instruction for Firefox is to go … (read more)

Sweetpacks showed up on my Windows XP SP3 laptop with a Centrino Duo chip and 2GIG of memory.

I'm trying to get rid of this crap. Their instruction for Firefox is to go to "Tools, then Options, then Setting's???? I do not have a search engine setting, under Options, on my FF browser. Plus everything I've read about this software leads me to believe there may still be numerous hidden or invisible files in Firefox collecting my every move, and in other software on my laptop as well.

There isn't a search setting on FF Options to select a search engine. I know I can select it in the upper right corner search box however, every time I try to add a menu bar, Sweetpacks insert's itself as the search engine. I downloaded Spyhunter, ran an it, and removed 2371 malware files. It still didn't remove all of the Sweetpacks junk...........HELP!!!

Asked by Yachtmeister 8 years ago

Last reply by bmurray5 8 years ago

  • Archived

After upgrading to 20.0.1, my mouse scrolling speed is slow

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed b… (read more)

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed but for firefox, it was very slow (i.e around 5+ lines decreased).

I have looked at one of the recent post about this problem (https://support.mozilla.org/en-US/questions/948356?esab=a&s=mouse+wheel+scroll&r=0&as=s) however, even setting mousewheel.enable_pixel_scrolling to "false", it didn't revert back to normal/usual speed.

FYI, this is without smooth scrolling. I don't use this feature due to personal preference.

Help would be appreciate it.

Asked by Kanade_ 8 years ago

Last reply by Rains 8 years ago

  • Archived

When I try to download a .docx or .xlsx file, firefox recognizes it as a Chrome HTML Document. How do I change that?

My firefox doesn't recognize .docx or .xlsx files. They both come up as the same thing -- a Chrome HTML document. Since it isn't recognized, neither Word nor Excel are dr… (read more)

My firefox doesn't recognize .docx or .xlsx files. They both come up as the same thing -- a Chrome HTML document. Since it isn't recognized, neither Word nor Excel are drop down options as programs to use to open the file. I have to manually browse and find either Word or Excel each time. If I keep opening excel docs, its ok because the Chrome file "remembers" excel, but if I then open a .docx file, I have to go in a search for Word again. When I go to options to change how an application is opened, its the same thing. I can't find a way to make firefox recognize .docx and .xlsx files as anything but a webpage let alone 2 different types of files. Can I manually add those as features? I tried using add-ons but that didn't work either.

Asked by feliciabeth 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I cannot print iCloud Calender as print Preview only shows a blacked out page

In 'Firefox iCloud Calender -Print Preview shows 7 pages - the first 2 are inked or blacked out the next 5 blank. I have checked Page settings - looked at several similar… (read more)

In 'Firefox iCloud Calender -Print Preview shows 7 pages - the first 2 are inked or blacked out the next 5 blank. I have checked Page settings - looked at several similar questions but no replies to date address my problem

Asked by thebestpeople 8 years ago

Last reply by lizhenry 8 years ago

  • Archived

vlc is unable to open mrl

I use VLC to view video clips on line. When I try to open a clip I get the error message "VLC is unable to open the MRL" I have followed the suggestions regarding changin… (read more)

I use VLC to view video clips on line. When I try to open a clip I get the error message "VLC is unable to open the MRL" I have followed the suggestions regarding changing Windows Firewall settings and have even switched this off to no effect. I have No-Script installed which I have to click on before the clip will play could this possibly be causing the issue Many thanks Nick

Asked by foreheadnb 8 years ago

Last reply by smo 8 years ago

  • Archived

After Firefox crashes, how do I restore a Private Browsing Session, or the tabs?

Windows XP, Ser. Pk. #3, FF Ver. 20.0.1, I think that's all of the information that would be needed . . . if not, just ask me for anything else that you need. I'm going t… (read more)

Windows XP, Ser. Pk. #3, FF Ver. 20.0.1, I think that's all of the information that would be needed . . . if not, just ask me for anything else that you need. I'm going to refrain from restarting FF, or shutting down my computer until someone replies. Hopefully that'll help. I haven't restarted my computer or FF either since the crash. But here's what happened. I was browsing, clicked on a link, and the page was loading. Then both the reg. FF window, and the Private Browsing Session window closed. Then, the box asking what you want done, because FF crashed window appeared. I chose to send all of my information to FF, the web URLs, along with my email address, jkfinchjr@gmail.com, to FF, and chose the restart FF option. The main FF window appeared with the white page, and the option to disable any previous tabs in case they're the reason FF crashed with the restart previous session, or start new one. I chose to restart the previous session. My main stuff all restarted, but the private browsing window, and tabs did not. I'm hoping there's a back door way, or some other way to get into the FF files and restore that private browsing session. Perhaps there's a way to at least get access to the URLs. That's all that I really need. I'm not going to restart anything as I said above, and I'm hoping that someone will be able to help me out. Thank you in advance.

Asked by jfich 8 years ago

Last reply by Daemorog 7 years ago

  • Archived

Drop down menus have not been working in FireFox. The items in drop down menus flicker and I can't select what I want from the list. Is this a known issue?

I am on version 20.0.1. I am logged into internal systems like our ZenDesk back end and our systems admin console www.americommerce.com/store/admin. Anything that has a… (read more)

I am on version 20.0.1. I am logged into internal systems like our ZenDesk back end and our systems admin console www.americommerce.com/store/admin. Anything that has a drop down will not allow me or makes it very difficult to select a drop down option. It flickers and the mouse over jumps back and forth between selections.

Asked by jmarcantel 8 years ago

Last reply by cor-el 8 years ago

  • Archived

why do i keep getting host/certificate authentication failed when trying to install downloads and updates

everything works fine up to the end i guess. I receive a message window that says certificate authentication failed. Host is at the very top of message window and a big … (read more)

everything works fine up to the end i guess. I receive a message window that says certificate authentication failed. Host is at the very top of message window and a big red X is right next to the message. What is going on i am unable to install any updates or any downloads.

Asked by conniehall007 8 years ago

Last reply by phattirepilot 8 years ago

  • Archived

Adobe pdf plug in for firefox, 10.1.4 version, does not work but can not update to new version, why?

Adobe pdf plug in does not work, when I tried to update following message appeared, "Adobe Reader 9.5.1 and lower has been blocked for your protection", how to solve this… (read more)

Adobe pdf plug in does not work, when I tried to update following message appeared, "Adobe Reader 9.5.1 and lower has been blocked for your protection", how to solve this problem?

Asked by tonci.zuvan 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

I DOWNLOADED AVAST AND NOW I HAVE APPMARKET AS SEARCH, I CAN NOT UNINSTALL IT, HOW DO I. HELP

This app market has taken over my home page. I went to control panel and deleted it there but it has not gone away. Avast is what put it there and I got rid of that troub… (read more)

This app market has taken over my home page. I went to control panel and deleted it there but it has not gone away. Avast is what put it there and I got rid of that trouble thing. any help will be grateful.

Asked by ULUV_FRED 8 years ago

Last reply by philipp 8 years ago