All Products Support Forum

Recently, FF has started opening my last tabs when I start a fresh session. I have already checked to make sure that none of the applicable settings are enabled, such as under Options->General: When FF starts "SHOW MY HOMEPAGE" is selected. But for some reason, it opens my last session. The only way I've been able to get it to stop doing this is by having it delete my browsing history after I close the session. I don't want this since I often use my history to re-find information I need for class research. I have made certain that all my settings are the same from before FF started doing this. It only started doing this after the computer was turned off for a long weekend.

I've already searched through the Mozilla help pages and all I can find is how to restore the previous session or similar. I don't want to restore my previous session, I want it to stop restoring my previous session without having to delete my browsing history each time.

Is getpersonas.com a safe website. It appeared in Allowed sites under Security in Tools/Options. I went to the site and wasn't too sure what it's purpose is... I do not recall allowing this Addon to install. I am a new user of FireFox. Thx ps Great product do not know why I stayed with IE for so painfully long.

Just started today - a file wants to install on my computer "afr.php" from http://cas.ny.us.criteo.com.

I have been getting spam emails from several of my friends today, could this be trying to infect my system?

I can not retrieve a five point solid star from the " character map ". I have tried all the fonts that have a star ,and, when I paste, I get a different character ,but, no star. I tried the system of getting characters using the " ALT KEY " and number pad on the right side of the keyboard, but, here again, when I type in the code for a solid star ( 9733 in the list I retrieved from the internet ) a different character pops up. I have Vista, and use Firefox. I tried using " IE " but still have the same problem. Any suggestions will be much appreciated. Thank you

The add-on DownloadHelper normally would show up in the upper left corner of the Firefox opening page, in one of the bars _ I don't know a name for the bar. I have installed DownloadHelper but nothing is showing. How do I get it back?

When I want to try an executable program I have a problem. Under Internet explorer (I believe via insrtuctions with the download) you have the option to RUN or Save. I have no option to RUN the program and must save it to file. Are my settings wrong or can this be fixed? I do NOT always want to SAVE the program. HELP!

Not sure when this started, but videos now will only play for about 10 - 12 seconds at a time. No crashes, no errors, just hangs and it's only the video. I can jump to another point in the video, and it will stop after 10-12 seconds from there. I'm on the latest Firefox with the latest version of Flash. I've tried uninstalling Flash using the Adobe uninstaller. I've reinstalled with 10.3, 11.2, and the latest again with no luck. I've turned off hardware acceleration, no luck. I've manually selected the resolution of the video, no luck. I've started in safe mode and enabled only the Flash plugin, no luck. Anyway have any ideas?

As you type into the address bar, Firefox displays a drop-down list of suggested sites and actually the pages I have visited.I want to know how can I disable that ? Is that possible? I don’t like it it’s not useful and it’s so unsecure now every body that doesn’t know anything about computer is able to know what pages I visited before if he can be behind my desk.

I have a number of tabs open for resources that I need for a project. I will not be working on that project every day so I don't need to always restore from a previous session. But if I have a session without those tabs then the current tabs will become the previous session. So the general question is how to store the session I have in order to restore it not in the next session but in a session that follows it?

I've always had Google as my homepage on Firefox and now it's AOL with AOL Search, I don't want this, I want Google, how do I get rid of AOL, I've tried everything I could think of.

Hi, When i logon to Internet banking and make payments and i try and print the proof of payment and download any payments the above is the error it keeps giving me but it use to work a couple of I have updated everything that needed to be updated and nothing works.Still have the same problem and don't know what i can do to fix it?

Added Face smooch with Youtube downloader by mistake. Uninstalled both but face smooch will not go away. Reloaded face smooch, per website, and it still wont go away. Its not on CC Cleaner either.

 SOLVED!  THANKS

I recently put firefox (17.0.5) in full screen for a while on my Linux Laptop running CentOS6 (up to date on 3/5/2013) I never managed to exit this full screen mode, neither with the contextual menu in the tab bar (appeared when I went to the top of the screen), nor with F11. Even when I close and restart Firefox, or when I shut off and restart the laptop, I get back to this fullscreen mode each time I open firefox. Only the failsafe mode (run with the command firefox -safe-mode) is not in full screen, and that was for me the only way to disable all my addons (as recommanded by some similar threads on the support forum). I have no access to any menu, but thanks to the about:plugins special address, I could control that my plugins are off, and e for with about:support I got an overview of my installation, that seem OK. There is also about:config to edit my preferences, but I don't find the one which could be responsible for this behavior. Any ideas?

I am trying to play a WEBM video in Firefox, but the video will only play about halfway through before it just stops for no apparent reason. I made sure the proper WEBM codec was in place, but it hasn't been helping. What's going on?

Thanks in advance!

After updating to the latest version of Java (7.10), I'm unable to run Java at all. When detecting Java (http://java.com/en/download/testjava.jsp), I receive an error message and when I click, it says there is a ClassNotFoundException error. I've tried reinstalling Firefox, reinstalling this version of Java and a few older versions, trying Chrome and IE9, and in all cases, I've run into the same issue. On my add-ons, it appears like normal, and the installation works fine. Both:

• Next Generation Java Plug-in 10.10.2 for Mozilla browsers
• NPRuntime Script Plug-in Library for Java(TM) Deploy

Are enabled, alongside Browser Settings on the Java control settings, and I've cleared the cache as well. I've tried all the relevant fixes on http://java.com/en/download/testjava.jsp. I have absolutely no idea what to do. I've tried everything. Do any of you have suggestions?

I tried to disable javascript and it facebook worked. The problem is no button was clickable, I can't post anything, in short, I can't do anything. I have to force close firefox whenever this happens. According to my firefox, I have the latest version. I also tried uninstalling and installing it again, I tried disabling the plugins or run it in safemode but nothing seems to solve it. This problem just happened after I deleted some compressed old files from my C drive.

Hy! How can i modify firefox search engine to google.ro not google.com? I follow this tutorial, but when i select a word or phrase and search, my search engine is google.com. I want to search to google.ro https://support.mozilla.org/en-US/questions/785610