Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 7 3698

when i open firefox on my windows 10 pc, the following appears in the address bar: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

upon opening firefox the following address appears in the search window: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel… (read more)

upon opening firefox the following address appears in the search window:

https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

why? and how do i make it go away

Solved 1 2 164

why when i open a new tab are the shortcuts I added not there and it won't let me add any?

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, … (read more)

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, it still doesn't add it and the add button goes blue, not white. I have the shortcut feature turned on

Solved 3 2 99

Sort button no longer sorts when adding bookmarks on Android

When adding a bookmark on Android, I used to be able to sort bookmark order within folders by custom sort, A-Z, and age. Recently (as of 148.0 (Build #2016144279)), the f… (read more)

When adding a bookmark on Android, I used to be able to sort bookmark order within folders by custom sort, A-Z, and age. Recently (as of 148.0 (Build #2016144279)), the folder menu when adding a bookmark is now different, but the sort options no longer work.

I'm making a post here before making one on Mozilla Connect, in the hopes this bug can be passed on to a developer.

Solved 1 1 171

Bookmark button not working. How do I restore functioning

All my bookmarks disappeared and the bookmark button does not work. I have refreshed Firefox - no change. I have uninstalled and reinstalled Firefox but still no restora… (read more)

All my bookmarks disappeared and the bookmark button does not work. I have refreshed Firefox - no change. I have uninstalled and reinstalled Firefox but still no restoration of Bookmark button functionality. OS Win10

Solved 2 1 79

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Solved 6 1 229

How do you change the new menu back to the old menu.

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus. … (read more)

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus.

Solved 7 1 243

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 1 93

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (read more)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Solved 1 85

version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Solved 1 171

white stripe at top of screen that covers navagation bar

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated … (read more)

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated FF yes, clear cache yes etc.

Can anyone help me in layman terms: I checked safari and it was OK there. would prefer FF : I use (have done so since its inception) DuckDuckGo as my home page .

Thank you

Solved 2 89

Crash on wake from Sleep

Following https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting Crash Reports (Newest to Oldest, starting with troubleshoot mode: https://… (read more)

Solved 5 133

how do i recover my firefox bookmarks

Firefox keeps just not work after I restart my Mac on the latest OS. Now I have reloaded firefox and all of my bookmarks are missing and the account is unscynced? … (read more)

Firefox keeps just not work after I restart my Mac on the latest OS.

Now I have reloaded firefox and all of my bookmarks are missing and the account is unscynced?

Solved 1 88

Currently I cant accesse ChatGpt with this " Error code: SSL_ERROR_NO_CYPHER_OVERLAP"

Secure Connection Failed An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (read more)

Secure Connection Failed

An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Solved 1 80

Why is the paste not working in google sheets?

I was pasting in data from the internet into my spreadsheet and google sheets (or Firefox) is pasting in said data three times and it is driving me insane. I paste the ra… (read more)

I was pasting in data from the internet into my spreadsheet and google sheets (or Firefox) is pasting in said data three times and it is driving me insane. I paste the raw values in a formatted cell, and rapidly it pastes correctly, but then pastes the original data/cell at least once if not twice. Like, say there's a green cell and I paste the values in it, and it works, but it then pastes the data OVER the cell removing the formatting. The worst part? It works correctly on chrome!

Solved 2 96