Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 2 5174

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Solved 30 608

Translation of webpages

Please add an option to set a default language to translate into. I often have to translate Japanese webpages, and each time I need to scroll through the list of "Transla… (read more)

Please add an option to set a default language to translate into. I often have to translate Japanese webpages, and each time I need to scroll through the list of "Translate to" languages to find English.

Open 4 477

Bring back "select all tabs"

I love the browser and use it daily with Android phone and Linux laptop. Concerning the new Android version, it is great. But please, bring back the select all tabs funct… (read more)

I love the browser and use it daily with Android phone and Linux laptop.

Concerning the new Android version, it is great. But please, bring back the select all tabs function. I like to save and backup my tabs by sharing them externally, and selecting them one by one is a very slow process.

Appreciate!

Open 22 462

Woke up yesterday to a broken browser; System Handler

woke up yesterday and suddenly my browser is largely non-functional. When opening a file browsing window to upload or attach a file, where firefox would normally open my … (read more)

woke up yesterday and suddenly my browser is largely non-functional.

When opening a file browsing window to upload or attach a file, where firefox would normally open my OS's file browser (Dolphin) it now opens a hideous firefox tab with extremely limited functionality (no file sort/ search/ open, or access to most of my system), and the Download toolbar is now completely broken. Clicking a file opens a little dialogue box that asks "Open with System Handler?" and does nothing upon clicking OK. Nothing also happens on clicking the folder icon to the right, which would normally open a Dolphin window with the file in question selected.

Open 2 436

Translation option missing

I don’t see the translation option in the menu. I am running latest Firefox (148) on iOS Translation used to work yesterday This is supposed to be available according to… (read more)

I don’t see the translation option in the menu. I am running latest Firefox (148) on iOS Translation used to work yesterday

This is supposed to be available according to this https://support.mozilla.org/en-US/kb/translate-firefox-ios

Solved 10 398

Autofill credit cards not loading

Going to enter payment method on website and the auto filled credit cards queue up, when a card is sellected and clicked it will not fill in on the website. They area bu… (read more)

Going to enter payment method on website and the auto filled credit cards queue up, when a card is sellected and clicked it will not fill in on the website. They area but will not load on the website

Open 326

Не хватает дополнительных настроек для главного меню с сохраненными сайтами

Здравствуйте. Не хватает гибкая настройка главной вкладки с моими сохраненными сайтами, а именно отключение "посещаемые сайты", чтобы их не пришлось каждый раз "удалять и… (read more)

Здравствуйте. Не хватает гибкая настройка главной вкладки с моими сохраненными сайтами, а именно отключение "посещаемые сайты", чтобы их не пришлось каждый раз "удалять из истории" или "скрывать" из главного, ведь для меня это лишний мусор. Возможно ли добавить такую настройку?

Спасибо за внимание! Прошу извинить, что пишу на своём родном языке, так удобнее выразить свою мысль поточнее.

Solved 3 308

various GUI elements crash the program if they are displayed more than once

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program some examples: -menu bar menus -the menu button -context menus (website… (read more)

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

Open 7 306

Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (read more)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Locked 1 299

How do you change the new menu back to the old menu.

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus. … (read more)

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus.

Solved 7 299

Memory management too aggressive on Android

When I go to another app, and back, tabs have to reload, often loosing what was done in the page. I have set Firefox as "No restrictions" on my Xiaomi 15 Ultra (HyperOS 3… (read more)

When I go to another app, and back, tabs have to reload, often loosing what was done in the page. I have set Firefox as "No restrictions" on my Xiaomi 15 Ultra (HyperOS 3, Android 16), but Firefox still seems to unload memory very frequently.

Open 3 297

cannot login into Kick

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached) … (read more)

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached)

Solved 2 281

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (read more)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

Solved 4 281

I'd like to be able to enter combining diacritics U+0300 and U+0301

Sometimes I want to enter arbitrary IPA strings into websites from my phone. I've tried finding a privacy-respecting way to conveniently do this and the best way I've fou… (read more)

Sometimes I want to enter arbitrary IPA strings into websites from my phone. I've tried finding a privacy-respecting way to conveniently do this and the best way I've found so far is to use the app Unicode Keyboard by Tim Wunderlich, available on the Google Play Store, and enter the code point for the IPA letters or diacritics I want. This works in every other app, but in Firefox, there are two characters I can't enter this way - the combining grave diacritic U+0300 and the combining acute diacritic U+0301. Even other combining diacritica work. I like researching and talking about linguistics and conlanging online, and sometimes this involves using those diacritics to mark tones. This is such an odd specific incapability for Firefox to have but it has persisted, since at least as far back as 2024. I've just had to enter those diacritics in another app and copy&paste them in. I can enter the diacritics directly as keyboard input in Firefox on Windows and GNU/Linux.

Open 1 280

How can I remove unwanted and unneeded AI input on my Firefox installation?

I want to disable AI on Firefox. I noted a response to another request, that in the first quarter of 2026 something will/may be introduced to allow users to choose not to… (read more)

I want to disable AI on Firefox. I noted a response to another request, that in the first quarter of 2026 something will/may be introduced to allow users to choose not to have an AI input on their Firefox. When will this be available?

I can see why AI summaries on Google searches can sometimes be useful. But I don't have any need for AI-related things on my browser and certainly don't want to contribute to AI's impact on resources etc.

It should be a simple yes/no choice. If it's too complicated to provide a yes/no choice that itself is a very strong indication that there's good reason for needing that choice. What is happening, and when?

Solved 5 280

Lost my Passwords on my desktop and can't recover them through profile manager.

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worr… (read more)

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Open 3 271

VPN split tunnel using Firefox beta

Greetings from the Pokemon world I don't know what this you might be but I have taken the browser out of the split tunnel off my VPN but it is still coming up as my real … (read more)

Greetings from the Pokemon world I don't know what this you might be but I have taken the browser out of the split tunnel off my VPN but it is still coming up as my real IP address I don't know what's going on but any help at your earliest convenience will be much appreciated.

Locked 4 270

How can I get Google off my firefox page?

How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How ca… (read more)

How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?

Open 1 261