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Cursor freezes and or unresponsive using firefox on linux mint

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new f… (read more)

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

Asked by phil6306an 3 months ago

Last reply by jonzn4SUSE 3 months ago

how can i talk to tech support?

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via app… (read more)

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

Asked by Nicole Renae Marcy 3 months ago

Last reply by jonzn4SUSE 3 months ago

iPhone Syncing

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom r… (read more)

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

Asked by 4indog 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

Help creating an account

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my a… (read more)

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Asked by paul.Yoshida 3 months ago

Answered by James 3 months ago

Shopping sites often freeze Firefox

Hi Community, Whenever I am shopping online on my Macbook (MacOS Sierra 15.7.2) Firefox will begin to freeze and then hang on the checkout page. I notice this happens mos… (read more)

Hi Community,

Whenever I am shopping online on my Macbook (MacOS Sierra 15.7.2) Firefox will begin to freeze and then hang on the checkout page. I notice this happens most often with Shop/Shopify websites. Can someone help? This behavior seemed to begin this year about 6 months ago. I end up having to go Safari and reload my page, find the items again, and then I can check out. So problem is something about Firefox and my machine.

Thank you,

SAnd

Asked by andshilpa 3 months ago

Last reply by ArtyCraftz SEO 2 months ago

Right click on "tabs from other devices" does nothing

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click doe… (read more)

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click does nothing - doesn't open them as advertised

Asked by Richard Farthing 3 months ago

Last reply by Richard Farthing 3 months ago

Is it possible to use the pdf highlight tool without having the large popup?

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents… (read more)

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents on the page. Is it possible to have the tool selected and use it without having the popup being constantly open. See attached image

Asked by nilsjuto 3 months ago

Last reply by Agent virtuel 3 months ago

Profile management

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back t… (read more)

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Asked by Nexil 3 months ago

Last reply by Nexil 3 months ago

sync not working

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there. … (read more)

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there.

Asked by zombie 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (read more)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Asked by cak 2 months ago

Answered by cak 2 months ago

How to edit personal info on autofill

Hello I have an issue going on with the autofill info that I use. When I type my name, my 1st name comes out fine but when I type my last name it's now a misspelled last … (read more)

Hello I have an issue going on with the autofill info that I use. When I type my name, my 1st name comes out fine but when I type my last name it's now a misspelled last name. Seems like it all started with a new banking company that I'm with now. I 1st notice it there and I had to fill out forms to correct the info with them and it was kind of a hassle. I noticed that there was one extra letter added to my last name when I looking at my account info. Maybe when I was initially filling out my personal info with them, I might have spelled my last name incorrectly. I'm not sure. Sometimes I type words wrong. I'm not the greatest at typing. But since then I've noticed my auto fill info, my last name, has been bringing up that same incorrect last name. How can I fix that. I see solutions for editing addresses and passwords but nothing about names, personal info. Anybody know how I can fix this. It has become a nuisance. Thank you ahead of time.

Asked by Golden State Warrior 3 months ago

Last reply by Mark 3 months ago

  • Solved

A Block Ad does not allow me to access a site. How to remove it?

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&ut… (read more)

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&utm_medium=email#-0eebc5457c97ef8bca0b518ed4194951 I need some help, please. This is a site informing me about the weather. Thank you.

Asked by Natalia Sarmento 3 months ago

Answered by jonzn4SUSE 3 months ago

autofill with bitwarden

I have firefox as my default browser with Bitwarden extension. I use yahoo and sign in for browser. I also have outlook for email. Maybe a month back, when signing into y… (read more)

I have firefox as my default browser with Bitwarden extension. I use yahoo and sign in for browser. I also have outlook for email. Maybe a month back, when signing into yahoo, I would type in the first few letters and bitwarden login options would appear. They still do but selecting one seems to do nothing now. If I open bitwarden and try autofill from the login file, it says it cannot autofill, items must be copied and pasted. Its odd that in yahoo home page login the options appear but do not autofill as they used to maybe a month ago.

Asked by Perry Burke 3 months ago

Last reply by jonzn4SUSE 3 months ago