All Products Community Forum

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular being annoying due to losing tabs that I needed to have the specific link for). Is there any way to restore tabs lost in this way?

I don't want to see more AI features on this browser. I don't care for its harmful effects on the environment and I use Firefox to escape the bullshit of Google Chrome and other web browsers. I'm probably going to switch completely if more AI features are added.

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

I've included a gif of the issue. I'm not sure how to "replicate" it.

I have Material Fox Updated installed, and I'm unsure if it contributed to the problem, since I see other threads about this issue as well.

I've tried removing extensions to no effect, so I assume none of my extensions are contributing to the issue either.

The only reason to use this website is that you're the only otpion without AI nonsense in it. Why on erth would you ever choose to do something that removes one of the primary reasons to use your service over competitors.

It's happened about three times now where, upon a restart of my computer, Firefox completely signs me out of my account. And when I sign back in, I'm also signed out of any other websites I was signed into before, all my add-ons are still there but are acting like they've just been installed for the first time, everything saved to my Firefox color is gone, and any changes I've made to my settings have been reset to the default. How can I stop this from happening, or at the very least, why does this happen in the first place?

I have a rather strange problem and I'm not sure this is the right topic. I generally use my computer on and off all day and I never lock it until the evening when I turn it off. I went out for several hours today and when I came back there was a new version of Firefox installed. When I opened Firefox I realized it was a new version because it would not let me logon until I had completed a profile. My old version never did this. In addition all of my saved passwords had disappeared as well as my bookmarks. I'm using a Dell laptop running Win 11, about 2 years old. I don't understand how this could happen. There was no one here while I was out. I looked to see if there was a saved profile but only the one in use showed up. The current version appears to be 145.0.1. One thing that might have something to do with it. I might have been asked yesterday if I wanted to synch firefox on my computers but I'm not sure how I answered this (I'm almost 90 and my memory is a bit imperfect).

I do have Firefox on a second desktop which is running Win 10. Is it possible to use that profile. That computer has not been turned on since this happebd and is currently asleep. Any help or suggestions will really be appreciated!