Showing questions tagged:

Firefox Nightly (mobile) cannot show videos on X (Twitter) correctly

When I try to play whatever video on X in Firefox Nightly mobile, it just shows sequences of solid colors. Audio is still normal. The issue happens for both GIFs and Vide… (read more)

When I try to play whatever video on X in Firefox Nightly mobile, it just shows sequences of solid colors. Audio is still normal.

The issue happens for both GIFs and Videos This only happens in Firefox Nightly. In Firefox, the videos can be seen just fine.

Solved 2 1 349

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Solved 11 1 100

Multiple Firefox Windows are Open in Task Manager

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. … (read more)

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.

Solved 2 1 255

Firefox has lost my bookmarks and bookmarks toolbar after updating to 145.0 this morning.

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to co… (read more)

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to correct the problem and got nowhere. I have restarted Windows and Firefox countless times - no change. I've even tried reinstalling Firefox over the existing version. If I go to bookmarks > manage bookmarks > restore and backup, sometimes that will load, others not. When it does load, it fails to find a file to restore from. 10 years of bookmarks, links & research vanished.

Can someone please provide a solution (preferably in Layman's terms) to this??

Solved 3 1 123

how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Locked 1 86

blank screen with Pandora Jewelry ad upper left

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds … (read more)

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds after opening the site. Does not seem to affect most sites (yet). Did a virus scan and a Malwarebytes scan. Both came up clean. Cookies and cache were deleted and the system rebooted. No luck. Tried restarting FF without extensions with the same results. The screen does not allow a screen shot.

Anyone else seeing this? Any clues? I am using Windows 11 Pro.

Solved 4 45

Right click triggering Menu Bar and disabling other monitors

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will… (read more)

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

Solved 5 67

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (read more)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Solved 1 104

"Enable Javascript" on some websites

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to… (read more)

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to access some features. For Simkl none of the 'buttons' worked, disallowing me from logging in. MyAnimeList gives a "400 Bad Request." AniList says that it requires JavaScript. I checked to see that I have java script enabled, which I do since Firefox has it enabled by default. I checked my extensions and after disabling the only one that said disabled java script it still doesn't work. What do I do?

Solved 1 127

Bookmarks are missing and unable to restore

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the s… (read more)

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

Solved 4 118

Online purchasing

I can't make online purchases with my credit card since updating to Windows 11. Could it be due to Firefox/Mozilla? I'm checking all possible avenues.

Solved 2 37

Hiding "The security sandbox is disabled" warning

I've purposefully used the environment variable to disable the security sandbox. How can I acknowledge and hide the persistent warning? Is there any about:config value fo… (read more)

I've purposefully used the environment variable to disable the security sandbox.

How can I acknowledge and hide the persistent warning? Is there any about:config value for it?

Thank you!

Solved 1 182

Firefox tabs don't get saved when closing Firefox - Version 145.0

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tab… (read more)

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tabs". Which worked before but not now. It is very frustrating. How do I fix? The Profile Manager opens the settings and "Open previous windows and tabs" is checked. Checking "ask before closing multiple tabs" doesn't help.

Solved 9 334

Can't scroll some webpages (no scrolll bar). can scroll others

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page… (read more)

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page, and the arrow keys don't work. On other pages, there's no problem. but I simply can't scroll thes pages. What's going on here?

Solved 2 126

Bookmark Problems

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks: First, I found that I had… (read more)

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

  • First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
  • Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
  • When I try searching for tags in Bookmarks Manager, the search yield no results
  • When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
  • When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?
Solved 1 107