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Import from Firefox

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to … (read more)

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

Asked by steve.defeo 1 month ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Authorization Denied with firefox but not with Chrome

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request.… (read more)

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request."]}

When I contacted my CU, they said to add an URL to the Manage Exceptions. This worked, but I want to know why Firefox needs this but Chrome doesn't.

Asked by John Spitzer 4 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Since using Windows 11 25H2 I can nolonger install any extension

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used … (read more)

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used in more than one account alternatively.

On a second system, with less security measures, I have no problems.

Asked by Jörg Debus 4 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

no access to a site

I get a daily email from this site and suddenly nothing. I try to resolve the issue and your security settings are unintelligible. I have received emails on a daily bas… (read more)

I get a daily email from this site and suddenly nothing. I try to resolve the issue and your security settings are unintelligible. I have received emails on a daily basis for over 2 years, and now nothing.

This is unbelievably frustrating.

thewatchers.news

Asked by kay5elements 1 month ago

Last reply by TyDraniu 1 month ago

Ad blocker

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the a… (read more)

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Asked by Roseanne V. Sabol 1 month ago

Last reply by Mark 3 weeks ago

Increasing screenshot resolution

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone… (read more)

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone using copy paste function or download and share option, in both methods screenshot image quality is very low making it very difficult to read data/text from the same. Text from the screenshot is barely in readable format. Even zooming the image distorts image totally. I want a way to increase screenshot resolution or improve its image quality so we can read easily without zoom or zooming the image file.

Asked by Ruzveh 1 month ago

Last reply by anasnaeem786786 4 weeks ago

add adobe as an extension?

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyon… (read more)

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

Asked by Michael Kelley 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (read more)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Asked by nickada1 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Syncronisation

Hello, I reset my PC yesterday. I didn't know my Firefox password anymore and clicked "Forgot password." Then I created a new one. Now my saved online pages and everyt… (read more)

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

Asked by daniel1377 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Reading PDF documents in firefox

Hello... currently when I try to open a PDF from the internet, I cannot open it in Firefox. Specifically I have been adding PDF files to a FB page, but cannot open the do… (read more)

Hello... currently when I try to open a PDF from the internet, I cannot open it in Firefox. Specifically I have been adding PDF files to a FB page, but cannot open the document when browsing in Firefox. I can open it, when using EDGE.

Asked by Susan Williams 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Support Firefox

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached… (read more)

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached image. How do I disable? Why can't I uncheck these boxes? I was actually just trying to disable it for a few, not all of my computers, but, now that it's being forced on me, I'm a bit unhappy with Firefox. I've supported, promoted, and used them for years but now they seem to be following the same path of other prying browsers. :(

Asked by Derek G. 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

cant browse on sas.se

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se kind regards Jan Collborg Pardon Our Interruption As you were… (read more)

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se

kind regards Jan Collborg

Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled and complete the CAPTCHA below.

Asked by collborg 1 month ago

Last reply by Paul 1 month ago

Old Firefox Data

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or… (read more)

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or can it be deleted?

Asked by ragaippe 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

How Do I remove the FIREFOX logo on my home screen

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to … (read more)

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to remove it, I will use Firefox again.. I don't like it... I like a clean home page, and would think I can have the option of removing it.

Asked by mssofball 4 weeks ago

Last reply by Agent virtuel 4 weeks ago