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Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from … (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Asked by xdd xdd 4 months ago

Answered by Paul 4 months ago

  • Solved

Tabs keep crashing

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying. Does anyone know if the crashes are because of… (read more)

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying.

Does anyone know if the crashes are because of my drivers or Windows not being up to date? Never had this issue with Opera before.

Here are the crash reports: link text link text link text link text link text link text link text

Asked by dfasdfadsf asdfas 4 months ago

Answered by TyDraniu 4 months ago

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Firefox set up from one computer to another

It seems that my main page settings aren't the same from one computer to the other. For instance, I use Roboforms password keeper and have an icon for it above the bookma… (read more)

It seems that my main page settings aren't the same from one computer to the other. For instance, I use Roboforms password keeper and have an icon for it above the bookmark ribbon on one computer, but moving to the newer computer, that is missing. What am I doing wrong?

Asked by Jonny Volimas 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Turn off swipe to navigate Back and Forward

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accident… (read more)

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Asked by SuMo Bot 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Unable to full screen

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" bu… (read more)

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" button over slightly (The buttons on the top right, next to the minimize and close buttons).

I don't know what's going on with firefox.

Firefox Version 142.0.1 (64-bit)

Asked by brandonx777 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Asked by waywar 4 months ago

Answered by waywar 4 months ago

  • Solved

Missing Share menu

After the recent "upgrade," the share menu is gone. A developer response in the App Store comments said it should be in the hamburger menu. I've attached a screenshot… (read more)

After the recent "upgrade," the share menu is gone.

A developer response in the App Store comments said it should be in the hamburger menu.

I've attached a screenshot of the entire hamburger menu.

I also cannot find any setting to add to the menu.

Asked by spcogswell 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Firefox 142.0.1 Home Page / New Tab "STORIES" changes ...

As of Updating to 142.0.1 (64 bit, Windows 10) yesterday, the Home Page / New Tab page now has DOZENS of RECOMMENDED STORIES under different Topics, instead of the former… (read more)

As of Updating to 142.0.1 (64 bit, Windows 10) yesterday, the Home Page / New Tab page now has DOZENS of RECOMMENDED STORIES under different Topics, instead of the former more compact and manageable grid or 15 or 18 items.

Under SETTINGS - HOME - RECOMMENDED STORIES it seems you can only toggle RECOMMENDED STORIES ON or OFF.

On the Home / New Tab page itself, you can only Select whether to FOLLOW or BLOCK Topics. The page is now TOO LONG and much TOO BUSY and not worth endlessly Scrolling to find the two or three articles of possible interest.

QUESTION: Where is, or Why is there Not, an Option for the former "Legacy" RECOMOMENDED STORIES? The Alternative is to turn RECOMMENDED STORIES OFF - which defeats the purpose of supporting your News or Advertisers to Support MOZILLA.

The Display Options for SHORTCUTS offers choices of 2 rows, 3 rows, etc ... Why Not an Option for RECOMMENDED STORIES limiting to a fixed number as well ?

Thank you for your consideration ...

Asked by John Vith 4 months ago

Answered by John Vith 4 months ago

  • Solved

Since the redesign a lot of thing don't work anymore.

Since the redesign a lot of thing don't work anymore. In the menu at the right side with the dots important items e.g. bookmarks are not contained any more . How do I m… (read more)

Since the redesign a lot of thing don't work anymore.

In the menu at the right side with the dots important items e.g. bookmarks are not contained any more . How do I manage my bookmarks with the new Design? Is it possible to return to the old menu? Is there a manual explaining the new menu? The German help page online explains how it used to work.

I first noticed that things don't work anymore when I tried to download my subscribed newspaper in the app for this particular newspaper. Regards, Ute

Asked by u.gentner 4 months ago

Answered by u.gentner 4 months ago

  • Solved

Firefox Passkeys not working - all passkeys generated in firefox android are instant lost.

I use Firefox Android and Bitwarden Password Manager. When I try to generate a passkey for some website Firefox asks me for the device to store the passkey. The only sui… (read more)

I use Firefox Android and Bitwarden Password Manager.

When I try to generate a passkey for some website Firefox asks me for the device to store the passkey. The only suitable Option is "This Device". When I tap it, i am asked for authentification (Fingerprint). After Authentification the website gives me a success message and the whole process is complete but the passkey isn't stored anywhere.

In every other browser on android I am asked for the entry in Bitwarden where the passkey should be stored. On windows this works with Firefox

Is it intended to work only when passkeys are stored in Firefox itself? At least a hint that it doesn't work with external Password Managers would be helpful - lost passkeys are a pain

Asked by elbea64 4 months ago

Answered by elbea64 4 months ago

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Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (read more)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup 4 months ago

Last reply by Paul 4 months ago

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Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (read more)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup 4 months ago

Last reply by Paul 4 months ago

  • Solved

I just want to chat with my friends in Facebook!!! Why cann;t I do that

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets … (read more)

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets instead and also A sign that says that there is a problem with my browser!!! Please help me out!!! Facebook is my only source of connecting with my friends!!!I T Neomahank you in advance for any assistance that you can provide me with!!!!

Asked by Neoma2001 4 months ago

Answered by Paul 4 months ago

  • Solved

I am unable to sign into the iCloud web page on Firefox

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific pro… (read more)

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific problem. When I try to sign in, the page skips the option that verifies my identity and goes straight to a message saying "Failed to verify your identity, Try again" without allowing the verification to occur. The verification would occur if the page would allow it to, as it does in the other browsers I mentioned. This was working fine last time I logged in a few days ago, so this is a new problem. I could switch over to Edge, but would prefer to use Firefox, if I can. Please help me. Thank you.

Asked by mlkaplan 4 months ago

Answered by jbr 4 months ago

  • Solved

Facebook isn't loading

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser . I've tried disabling all extensions, and cleari… (read more)

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser .

I've tried disabling all extensions, and clearing cache and cookies, but Facebook still refuses to load and returns the message, attached.

Asked by IanSeale 4 months ago

Answered by IanSeale 4 months ago