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Facebook Messneger says Firefox browser unsupported for Video and Audio communications

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change? If not, Mozi… (read more)

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change?

If not, Mozilla could lose a lot of Firefox users of Facebook Messenger. That includes me. I have been with FF since v0.93 :-P

Messenger audio and video chats work fine on several other browsers including Brave. There is even a Messenger App on the Microsoft store.

I would really like to see someone at Mozilla answer this.

Asked by Glen Ford 1 month ago

Last reply by Denys 1 month ago

Secondary email will not change

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I… (read more)

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.

Asked by CME 1 month ago

Last reply by Paul 1 month ago

Who owns the various AI chatbots?

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of th… (read more)

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of the chatbots. That information would be helpful in deciding on which chatbot, if any, I might decide to use. Thanks.

Asked by smithjcn 2 months ago

Last reply by Paul 2 months ago

blocking websites

Is Firefox blocking my access to certain websites? for example www.rt.com I'm able to access using a VPN which suggests Firefox is restricting my access. … (read more)

Is Firefox blocking my access to certain websites? for example www.rt.com I'm able to access using a VPN which suggests Firefox is restricting my access.

Asked by David Margison 1 month ago

Last reply by Paul 1 month ago

Cannot login to iCloud account

I am suddenly unable to login to my iCloud account using Mozilla Firefox. I was always able to do so before now. I am able to login using Microsoft Edge browser. I hav… (read more)

I am suddenly unable to login to my iCloud account using Mozilla Firefox. I was always able to do so before now. I am able to login using Microsoft Edge browser. I have disabled the Firefox pop-up blocker but still not working. When I input my username and password, iCloud sends me an authentication code... but that next pop-up screen from iCloud having a place to input the code does NOT pop-up, so I cannot enter the code. That pop-up screen comes up in MS Edge. Any help is appreciated!! I'm running Windows 10

Asked by robert rogers 2 months ago

Last reply by jbr 1 month ago

drag space

i just want to be able to add drag space to the top of my browser so i can move the window easily while it's maximized. i have been unable to find the customization secti… (read more)

i just want to be able to add drag space to the top of my browser so i can move the window easily while it's maximized. i have been unable to find the customization section of firefox options and there is also no place on this website to speak to an actual member of support staff. this should be simple

Asked by lenoraparon 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox's mute tab "function" - how do I get rid of it please?

Google told me to go to About.Config, find "browser.tabs.showAudioPlayingIcon" then change the value to false. But, at least in my version of FF, that doesn't work becaus… (read more)

Google told me to go to About.Config, find "browser.tabs.showAudioPlayingIcon" then change the value to false. But, at least in my version of FF, that doesn't work because browser.tabs.showAudioPlayingIcon isn't listed. I'm running 142.0.01.

I know FF is trying to please all the wonderful teenagers who want to constantly screw around with software settings. But it would be really nice if such new "features" were not turned on automatically.

Asked by LWSolom 1 month ago

Last reply by Shirmaya John 1 month ago

Limiting Forefox processes does ot work - loads of processes still running.

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 proces… (read more)

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 processes running straightaway before even using the browser. I closed it down and have started it again and now there are 11 processes running with just one tab open. Firefox(9044) Utility(7552) JavaScript oracle Network (15912) Data Decoder (11364) GPU (18744) About pages (12536) Preloaded new tab Extensions (20544) Preallocated (16132) Preallocated (13780) Preallocated (16044)

The problem repeats on three different computers which are not infected with malware. One computer with slightly less RAM I now cant even use Firefox at all (though all other browsers work fine) because the tabs constantly crash due to the high number of processes. Is there any way to set the process limit low in a way that Firefox actually responds to?

Asked by M R 2 months ago

Last reply by TyDraniu 2 months ago

Unwanted Pop-ups

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I dis… (read more)

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

Asked by folk.singer25 1 month ago

Last reply by James (doing minimal support) 1 month ago

Cannot Make Firefox As My Default Browser.

Every time I login on my computer, there is already an open Firefox webpage with a dialog box asking me if I want Firefox to be my primary default browser. Once I click "… (read more)

Every time I login on my computer, there is already an open Firefox webpage with a dialog box asking me if I want Firefox to be my primary default browser. Once I click "Set a Default Browse", a Microsoft Edge webpage appears giving me a list of choices of Microsoft application to select to be my browser. Firefox is not on the list. There is also a dialog box that appears on the lower right corner of the screen showing me the steps on how to make Firefox my default browser. The choices are "Show Me How" and "No Thanks". When I click the "Show me how", I am taken to Firefox setting, once I click the "Make Default" I am taken back to the list of Microsoft applications to choose as my browser. The bottom line is I cannot make Firefox my default browser anymore. In fact, I am not even sure if I am sending this message to Firefox or Mozilla. This is the URL that I see on this https://support.mozilla.org/en-US/questions/new/firefox/form.

Would you please check and correct the problem. I cannot make Firefox my default browser. Would you check if Firefox is my default browser.

Asked by rmiller732 2 months ago

Last reply by Paul 2 months ago

Feedback - Sidebar - Notifications

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to … (read more)

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to disable notifications from sidebar apps. In theory, Mozilla is already supposed to be respecting my preferences on notifications. I have authorized notifications from only one website, and it wasn't the one for which I received this notification. There's a disconnect there.

Asked by nflowers 2 months ago

Last reply by James (doing minimal support) 2 months ago

Turning off video popups

Many web pages that have a video header will launch the video in a popup window after you scroll past the header. There are no user controls in the popup window, and c… (read more)

Many web pages that have a video header will launch the video in a popup window after you scroll past the header.

There are no user controls in the popup window, and clicking 'block popups' and turning off 'enable p-n-p controls' had no effect on them.

Is there a a setting that will stop these video popups from automatically launching? They eat up a lot of memory, and are a pain to turn off manually.

Thanks.

Asked by rasmith505 2 months ago

Last reply by Agent virtuel 2 months ago