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  • Archived

Firefox does not reopen all tabs on update (closes some tabs)

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered. Most were, but like 3 … (read more)

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered.

Most were, but like 3 were not.

Asked by rafe.sher 6 months ago

Last reply by Kiki 5 months ago

How do I disable the banner that pops up and says "press escape to exit full screen"?

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen". Is there a way to disable that? … (read more)

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen".

Is there a way to disable that?

I am on a windows 10 PC.

Asked by samuelcoral202 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

Firefox Focus dark text

Hey, Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text … (read more)

Hey,

Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text hard to read. I've tried clearing cache, reinstalling, force quitting and changing the theme on the app and on my phone. How can I get the text back to white?

Asked by Eero Kolu 6 months ago

Answered by Paul 6 months ago

Firefox address bar says some of my website pages are not secure even though they are

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the a… (read more)

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the address bar and says that the connection is not secure.

I checked other browsers (Edge, Chrome, & Brave) and all show a secure connection. So this only happens in the Firefox browser (v141.0). I'm using Windows 10 64bit.

Has anyone else had this issue? Any suggestions on how to fix?

The form is how my clients order on my website (no financial info is entered on the form, just data), and I fear that if they are using Firefox and see it's "not secure" they will leave.

Asked by coreltech 5 months ago

Last reply by coreltech 5 months ago

  • Archived

Download Part of Firefox for Android

When I download files from websites, the download list will never display what is going on, although the status bar will display. If I want to stop downloading, I have to… (read more)

When I download files from websites, the download list will never display what is going on, although the status bar will display. If I want to stop downloading, I have to turn off the wifi or kill the program process. When tabs appear at the bottom, they block web content. I know it hides when I swipe down, but the web page prohibits content for me to scroll down and I'm going to be bothered.

Asked by happy cat 6 months ago

Last reply by happy cat 6 months ago

  • Archived

HOW DO I DELETE UNWANTED SEARCH ENGINHES/SHORTCUTS??

I HAVE UNWANTED SEARCH ENGINES AND KEYWORDS THAT I DID NOT SELECT NOR INSTALL AND CANNOT BE DELETED. (everything but google) PLEASE EXCUSE THE CAPS WHEN I HAVE TO REDUE… (read more)

I HAVE UNWANTED SEARCH ENGINES AND KEYWORDS THAT I DID NOT SELECT NOR INSTALL AND CANNOT BE DELETED. (everything but google)

PLEASE EXCUSE THE CAPS WHEN I HAVE TO REDUE THIS ASK A QUESTION THINGGY THREE TIMES TO GET IT TO TAKE AND POST THE QUESTION I GET A LIL PISSED....

Any help would be GREATLY appreciated.

An irritated FF user in Ephrata PA.

Asked by rbrtmac 6 months ago

Last reply by Agent virtuel 6 months ago

  • Archived

How do I ban permissions for all sites?

What happened to Firefox's permission's page? There's so few options now. I'm being harassed by websites to give them permission that should be blocked across the entire … (read more)

What happened to Firefox's permission's page? There's so few options now. I'm being harassed by websites to give them permission that should be blocked across the entire browser. I'm autistic and sensitive to popups/interruptions/distractions. So most permissions I simply had off for everything, because I don't want to be asked anything. I don't want to confirm anything. I don't want any popup of any type. So I turned everything off and it was good. (except blocking cookies of course)

But now sites are asking me again and there's no way to blanket turn off everything. I see I can press "Ctrl+i" to bring up specific permissions for that site, but that's not good enough. I specifically need permissions blocked for sites I've never visited. Needing to visit the site first completely defeats the purpose.

The permissions listed in the settings isn't all of them. How do I turn off ALL permissions for ALL sites. I can turn on specific permissions when I want them. Essentially, how do I recreate functionality that used to exist but was removed from us for whatever reason.

Also, it's a huge security hole! I'm a senior full stack developer. Asking permissions for a user is a great way to fingerprint them. If I accidentally hit "yes" to a few key permissions, I can be fingerprinted. Another reason I should be able to blanket ban these permissions. I just want my browser to be a browser. These permissions do nothing for me but make the experience worse.

Asked by Anon 6 months ago

Last reply by antoninbavoil 5 months ago

  • Archived

Hidden ad tabs - Why is this allowed?

I did some research recently on some travel sites. Today, while trying to research which tab was doing DNS queries to SnapChat (which I never use) I learned about `about… (read more)

I did some research recently on some travel sites.

Today, while trying to research which tab was doing DNS queries to SnapChat (which I never use) I learned about `about:processes`. I found 5 "hidden" tabs from various travel sites (some of which I never visited) running in the background. I did not explicitly hide any tabs.

WHY IS IT ALLOWED FOR SITES TO KEEP OPEN HIDDEN TABS AT ALL WITHOUT TELLING ME ABOUT IT?

This is not conducive to trusting Mozilla.

Asked by jhgarrison 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox NEVER opens tabs from previous session.

I go to: General Startup I have the box selecting Open previous windows and tabs. I close the window. FIREFOX DOES NOT EVER SAVE MY PREVIOUS TABS. When I select Hi… (read more)

I go to:

General

Startup

I have the box selecting Open previous windows and tabs.

I close the window.

FIREFOX DOES NOT EVER SAVE MY PREVIOUS TABS. When I select

History

Then select: Recently closed tabs

Then select: Reopen all Tabs

NOTHING HAPPENS.

Yes, I'm a bit peeved at this because whenever I am stupid enough to close Firefox, I lose all my tabs. And it ain't just a couple tabs.

HELP??

Asked by moonpupy 6 months ago

Last reply by moonpupy 6 months ago

  • Archived

have bugs and being remotely hacked

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that… (read more)

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that it's really really annoying I needed some help I had please help guys thank you thank you

Asked by zoiemaediez2 6 months ago

Last reply by RosaBeth 4 weeks ago

  • Archived

Both Youtube videos and YTM songs effectively never load.

Specifically Youtube videos, Youtube music songs and nothing else either never load (95% of the time), load only the first 10 seconds and then buffer or load partially af… (read more)

Specifically Youtube videos, Youtube music songs and nothing else either never load (95% of the time), load only the first 10 seconds and then buffer or load partially after ~20 minutes. No error messages. Only in Firefox.

I tried: Reinstalling Firefox Switching profiles Disabling all extensions Running in safe mode Clearing site's cache and cookies

It's been like this for a couple of months. Been circumventing it by playing videos in a different browser, but would be nice if there was a fix.

Attached image with a loading screen (lol).

It's a repost btw, posted 2 weeks ago and got 0 views.

Asked by ewigkeit 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Extensions pinned to Toolbar does not work?

Hey! Anyone has any ideas why the extensions does not work properly anymore? Or is in similar situation? My browser has been updated, as well mentioned extensions (its … (read more)

Hey!

Anyone has any ideas why the extensions does not work properly anymore? Or is in similar situation?

My browser has been updated, as well mentioned extensions (its only 4 of them really). They worked fine for years and now suddenly - when I click on them - there is no response! I refreshed and re-installed the browser as well. Restarting does not help either.

Asked by Owlpaw 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Double spacing

Hi, Pressing "enter" seems to double space next line my text automatically on platforms, and pressing "alt+enter" does single spacing next line. Is there anyway to chan… (read more)

Hi,

Pressing "enter" seems to double space next line my text automatically on platforms, and pressing "alt+enter" does single spacing next line. Is there anyway to change it to single spacing? Some older help threads mention going to settings or tools to find the "composition" option but that doesn't seem to exist anymore?

Thanks

Asked by takoyaki820 5 months ago

Last reply by Rick 5 months ago

  • Archived

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 6 months ago

Last reply by Denys 6 months ago

  • Archived

Help please! Since updating Firefox most bookmarks are no longer visible and I can no longer add new bookmarks

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders ar… (read more)

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders are visible and most of their contents have disappeared.

However, 1) my uncategorized bookmarks - those in "other bookmarks" are still visible, and 2) If I go to "Manage bookmarks" and do a search, I can find all of my bookmarks including those that are no longer visible.

In addition, I can no longer add or delete bookmarks. It looks like I can do add a bookmark and it will let me go through the steps of adding a book mark - it even says I can put it in all my old folders that are otherwise no longer visible. But one I complete the process the bookmark does not show up.

I have read multiple Firefox Help articles about disappearing bookmarks and have taken all the steps suggested including: - Attempted to restore backups of bookmarks - didn't work. It shows me the multiple old backups but when I try to restore one I get the message "Unable to process the backup file". I have tried it with at least four of the old backup files - all without success. - cleared cache - did troubleshooting mode - refreshed Firefox - uninstalled and reinstalled Firefox - looked to see if I had a different profile other than my default profile that I could switch to. I do not see another profile.

Nothing has helped. Any suggestions would be greatly appreciated.

Thanks

Asked by EDA802 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

BBC videos won't play

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes… (read more)

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).

Asked by Friday Ululani 6 months ago

Last reply by jonzn4SUSE 6 months ago