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User interface needs some change

No idea who is responsible for the UI on mobile devices (android in my case), but what I noticed lately, it starts to upset me. First of all, the url bar is clogged with … (read more)

No idea who is responsible for the UI on mobile devices (android in my case), but what I noticed lately, it starts to upset me. First of all, the url bar is clogged with icons and I can't even see the website address (screenshot attached). This needs to change. In my opinion, seeing the website url is really important, I don't want to see icons that I never use or use them VERY rarely. And my second issue, is that the bookmarks menu is at the top of the menu, and it's impossible to reach it with one hand using one finger. This should be put at the bottom, because in my case I use the bookmarks very often, and this annoyance really gets me. Also, regarding bookmarks, why can't we move the bookmarks up and down? We only have the delete button, but no moving options. Example - I have a folder named Movies with 10 saved bookmarks. Inside this folder I want to move 4 bookmarks down and 3 up. Can I do this on android? No. Why? Because. So, is it possible to add these BASIC functions in a future update? Thanks.

Asked by RipTail 4 months ago

Last reply by Paul 4 months ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 4 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 4 months ago

Last reply by Mark 3 months ago

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (read more)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 4 months ago

Last reply by NoahSUMO 4 months ago

every extensions says "Installation aborted because the add-on appears to be corrupt."

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox… (read more)

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox.

Asked by mzucke35yt 3 months ago

Last reply by TyDraniu 3 months ago

latest update MISSING bookmarks!

Yesterday I got a prompt saying there was an update available for download. Today when restarting my laptop and opening Firefox ALL of my bookmarks are missing!!! My book… (read more)

Yesterday I got a prompt saying there was an update available for download. Today when restarting my laptop and opening Firefox ALL of my bookmarks are missing!!! My bookmark toolbar is also empty. Where did all of this important stuff go? Please help me restore this my information asap. I am freaking out!

Asked by Shanda Hoover 4 months ago

Last reply by Paul 4 months ago

Frustrated with how to fix a PIN issue.

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I we… (read more)

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

Asked by Dru Thomas 4 months ago

Last reply by Denys 4 months ago

can anything be done about scam security pop-ups?

For 2 days now I am overwhelmed with Firefox Security alerts about everything from Trojan Horses to system warnings. I know they are fake, but they are driving me crazy. … (read more)

For 2 days now I am overwhelmed with Firefox Security alerts about everything from Trojan Horses to system warnings. I know they are fake, but they are driving me crazy. Can anything be done about them?

Asked by Suzanne Thompson 4 months ago

Last reply by jonzn4SUSE 4 months ago

Frequently losing access to my Keyboard

My keyboard is often glitching out while I'm in the Firefox browser. This will happen when I'm trying to search on websites or in the search bar. I've tried a few diffe… (read more)

My keyboard is often glitching out while I'm in the Firefox browser. This will happen when I'm trying to search on websites or in the search bar.

I've tried a few different keyboards and I've had this problem with Gboard(the one I want to use) and the built-in Samsung keyboard. It seems to work fine for the Microsoft's keyboard but I prefer not to use that one. I've recently updated both of theses apps but the issue persists. The screenshot is what I see when this happens; the area where the keyboard should be is solid black.

If I use the search bar that normally contains the URL, it works but I try to avoid this because using that bar seems to get stuck often on a blank screen(or take a while to load? Not sure what's happening there).

Is there a fix or workaround?

Asked by Ryan 4 months ago

Last reply by YASHBARDHAN 2 months ago

Corrupted Firefox PDF files

A few months ago, my Firefox browser became corrupted and I had to delete and re-install it. My browser now works, and I don't have any issues downloading new documents,… (read more)

A few months ago, my Firefox browser became corrupted and I had to delete and re-install it. My browser now works, and I don't have any issues downloading new documents, but every document I'd downloaded on my first browser that was labelled a Firefox PDF document is now corrupted. I can work around it on my own computer, but if I try to email the documents to someone else they just get the corrupted file. I've tried converting the PDFs into a different type of document and then reconverting them to PDFs, but the PDF version is still corrupted. Is there any way to fix this? Or is my only option converting everything to a different type of document?

Asked by jackson_taylor120 4 months ago

Last reply by jonzn4SUSE 4 months ago

WEBSITES NOT LOADING UNTIL I DISABLE AD BLOCKER

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER … (read more)

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER UNTIL A SOLUTION IS FOUND.

Asked by Marcelle McMIllen 4 months ago

Last reply by Denys 4 months ago

Syncing

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok.… (read more)

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok. Choose sync and save. Not there? I click my email and it shows sync. I click that and it shows the last time I sync my phone. 0 minutes. Ok. It shows a QR code to scan from the Firefox app. It instructs to click ready to scan. That's not there either. If instructions lead you down paths that are not present, the instructions are useless. Anyone else having this experience? Thanks..........

Asked by eighthnote44 4 months ago

Last reply by jonzn4SUSE 4 months ago

Fullscreen tab/address bar should overlay content instead of shrinking viewport (like Edge/Chrome)

When using Firefox in fullscreen mode (via F11) on Windows or Linux, moving the mouse to the top reveals the tab and address bar. but this causes the page content below t… (read more)

When using Firefox in fullscreen mode (via F11) on Windows or Linux, moving the mouse to the top reveals the tab and address bar. but this causes the page content below to shrink temporarily.

In comparison, Chromium-based browsers handle this differently: their tab and address bars appear as overlays, without disturbing the layout or causing any viewport resize. This results in a more immersive and fluid fullscreen experience.

Please consider implementing a similar overlay behavior in Firefox's fullscreen mode, or at least providing a toggle via about:config to allow users to choose between current behavior and overlay-style tab reveal.

Asked by Anguram Shanmugam 4 months ago

Last reply by Denys 4 months ago