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Search Engines

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I… (read more)

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I want to use another one. This happened after a recent update - perhaps as much as a week ago.

Asked by MIKE BOARDMAN 4 months ago

Answered by Ed 4 months ago

  • Solved

Cannot run YouTube Videos

After the latest Firefox update, I could run YouTube without problems for several weeks. Now YouTube will not run. How do I fix this issue? I suspect it is due to an adb… (read more)

After the latest Firefox update, I could run YouTube without problems for several weeks. Now YouTube will not run. How do I fix this issue? I suspect it is due to an adblocker but not sure!!

Asked by kjwilshier 4 months ago

Answered by Paul 4 months ago

  • Solved

Extreme frame judder on YouTube

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly. I have deleted my profile and reinst… (read more)

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly.

I have deleted my profile and reinstalled Firefox, updated graphics driver to the latest version, and toggled hardware acceleration on and off. Nothing helps.

Asked by Jens Lyn IV 4 months ago

Answered by Jens Lyn IV 3 months ago

  • Solved

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (read more)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Asked by Bob 4 months ago

Answered by Bob 4 months ago

  • Solved

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

After most recent update, my bookmarks list only shows the thumbnail image but the text descriptions are faded.

After the last Firefox update, my bookmarks list only highlights the thumbnail image. The descriptive text which was previously in white colored text is no longer colore… (read more)

After the last Firefox update, my bookmarks list only highlights the thumbnail image. The descriptive text which was previously in white colored text is no longer colored but faded and not readable. How do I resolve this problem? Zak

Asked by zakhome 4 months ago

Answered by Paul 4 months ago

  • Solved

Firefox mobile address bar icons

I hope Mozilla does not add another icon next to the address bar, otherwise it may not be possible to select the address... Do you know a way to edit these icons so they … (read more)

I hope Mozilla does not add another icon next to the address bar, otherwise it may not be possible to select the address... Do you know a way to edit these icons so they get out of the way? I would't mind disabling translation (not used) or share (accessible via main menu) and the spacing on the icons could use some work too

Asked by Carlos Silva 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Latest update -- bookmarks vanished

Running the latest Firefox iteration on Mac, OS Sequoia 15.5. After the last recent update my bookmarks have vanished. I can only find a very outdated set related to an o… (read more)

Running the latest Firefox iteration on Mac, OS Sequoia 15.5. After the last recent update my bookmarks have vanished. I can only find a very outdated set related to an old profile (going back at least two years). There are no files anywhere in the library when I tried to follow instructions for restoration (most of which apply to Windows), and I can't find any backups. Is there a way of accessing and restoring the most recent backups or the original file in this situation?

NB is it possible that the update overwrote my profile with a new one? -- snapshot of the profiles on file attached. bit9ck45.default-release is the current profile; the other is the very outdated one.

Asked by PJCMcAuley 4 months ago

Answered by PJCMcAuley 4 months ago

  • Solved

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (read more)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Asked by Mister Dude 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Mouse cursor is huge since recent update (Linux)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly… (read more)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly blurry (as though the image is scaled up) in Firefox and nowhere else. The size is visually annoying, and occasionally difficult to know exactly where I'm clicking (trying to move the caret in a text box for example). It also appears to be a different style from the main desktop cursor, the shape and color are ever so slightly different, but this may already have been the case and I simply didn't notice because of the previously small size. Firefox doesn't have its own built in cursor settings that I can find, nor obey the system cursor settings. I have a high DPI display so perhaps it is being over-compensated for? e.g. both the system and Firefox are scaling the cursor up, assuming the other hasn't done it already, resulting in a cursor that's too big.

Asked by joxenhandler 4 months ago

Answered by joxenhandler 4 months ago

  • Solved

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Asked by kmcdowell1701 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build … (read more)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

Asked by HCVA 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (read more)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Asked by Camisia 4 months ago

Answered by Camisia 4 months ago