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Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Linux / Plasma 6.4/Wayland (amd gpu) After enabling HDR in firefox - all non HDR (youtube) content just shows green sceen

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland) I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks am… (read more)

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland)

I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks amazing!) however.. I have an issue in that all non HDR content doesn’t show any video (I have sound) just a green sceen (see screen shot) including all ads.

Any idea how to work round this ?

I have AMD 7800 GPU .

Cheers

Asked by morgan cox 7 months ago

Answered by morgan cox 6 months ago

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Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 7 months ago

Answered by Aakash_ Jamadar 7 months ago

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Twitch not loading after Windows update.

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, n… (read more)

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, no other site has this problem, and it happens even opening links to Twitch channels directly. I've added and screenshot of the problem.

I'd love some help or at least know if this is a problem on Twitches end or not. Thanks.

Asked by LegoKeig24 7 months ago

Answered by LegoKeig24 6 months ago

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unstoppable fraudulent Trust Wallet add-ins

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They … (read more)

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They had been pinned to my toolbar and they were subsequently taken off from there with the message that they had violated Mozilla's policies. Now I see that again there are two of them. How can this be prevented? The most obvious sign that these are fake is when one goes to create a new wallet the add-in directs the user to import instead, i.e. it wants to steal private information like recovery phrase.

Asked by pdreyfuss 7 months ago

Answered by pdreyfuss 7 months ago

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NYT site won't let me open any articles, and yes, I'm logged in. Works fine on other browsers but I'm a Firefox guy

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low to… (read more)

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low tolerance level for tech glitches. Any help greatly appreciated!

I called NYT Support, which tells me it must be a Firefox issue since I can open in Chrome, Safari. I thought it might because I have the Enhanced Tracking Protection box checked, but unchecking does nothing.

Out of ideas.

Asked by wa 7 months ago

Answered by wa 7 months ago

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Middle-click opens link in new tab and switches to it — how to stop the auto-switch?

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately. I’d prefer to stay on the current tab after middle-cli… (read more)

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately.

I’d prefer to stay on the current tab after middle-clicking, and just have the new tab open in the background just like google chrome does. Is there a setting to stop it from automatically switching?

Thanks!

Asked by mb98 7 months ago

Answered by mb98 7 months ago

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Back button closes tab when no previous page

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current ta… (read more)

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current tab. After the update, it closes the tab before opening the home page. This was useful for quickly opening multiple tabs, as well as preventing accidentaly closing a tab. Please revert this change, or make it a setting.

Asked by wwarfel123 8 months ago

Answered by trs3 6 months ago

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Automatic hiding tabs bar and address bar

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the curre… (read more)

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the current tab. I do not like this (I have big monitors and I want those bars always visible)

How do I turn this one and why did it turn on in the first place?

Thank you for having the Q&A facility.

Asked by sp23 6 months ago

Answered by TyDraniu 6 months ago

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PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Asked by gkapo 7 months ago

Answered by jonzn4SUSE 7 months ago

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Images from canvas black or transparent: img.src = canvas.toDataURL(); // FF: 'image/jpeg'=black. Png,webp,default=transparent.

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution. The behavior is the same whether the served … (read more)

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution.

The behavior is the same whether the served image is jpg or webp. A Servlet delivers the image data, here in webp:

          response.setHeader("Content-Type", "image/webp");

On page, I use a canvas thus => see '// FIREFOX'

     var canvas = document.createElement( 'canvas' );
     canvas.width = width;
     canvas.height = avail_height;
     var context = canvas.getContext( '2d' );
     context.drawImage( imgsrc, 0, 0, width, avail_height);
     context.lineWidth = 150;
     // FIREFOX: canvas.toDataURL('image/jpeg')=black, png,webp,default=transparent
     img.src = canvas.toDataURL('image/jpeg');
     img.onmousedown = disableDragging; // for FF
     img.style.opacity = "1.0";
     console.log('setImg ok');

Inspecting a black jpeg:

        data:image/jpeg;base64,...

Thanks!

Asked by phobrain 6 months ago

Answered by phobrain 6 months ago

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Restore FireFox

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunder… (read more)

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Asked by David Francis 7 months ago

Answered by David Francis 6 months ago

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Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Asked by kmcdowell1701 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Firefox 140 - Now have issues with background colors in Sideview bookmarks

Hello all: Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many … (read more)

Hello all:

Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many themes now have totally dark sidebar colors and not readable (see screenshot image upload with this posting). I always have my bookmarks (almost 1200 of them) displayed in my sidebar, and this is the first time an issue like this has arisen with a Firefox update.

To remedy this scenario, I must use very light colored themes that have a white background when you bring up the sidebar bookmarks. If not, everything is totally dark and unreadable.

Any ideas or help on this one?

Asked by benherrmann1 7 months ago

Answered by benherrmann1 7 months ago

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FIX THIS!

Please fix this! I specifically set it in the settings (on Android) so that no websites open in apps. And yet it keeps asking me whether to open them! There’s no option t… (read more)

Please fix this! I specifically set it in the settings (on Android) so that no websites open in apps. And yet it keeps asking me whether to open them! There’s no option to "don’t ask again".

Here’s an example: I have two accounts on AliExpress — one is logged into the app, the other in the web browser! And I absolutely don’t want it to open in the app, because what for???

Please fix it so that when I have it set in the settings not to open in the app, it really doesn’t open — and doesn’t keep asking like an idiot!?

Asked by Umbra Coda 6 months ago

Answered by Kiki 6 months ago

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Mouse cursor is huge since recent update (Linux)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly… (read more)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly blurry (as though the image is scaled up) in Firefox and nowhere else. The size is visually annoying, and occasionally difficult to know exactly where I'm clicking (trying to move the caret in a text box for example). It also appears to be a different style from the main desktop cursor, the shape and color are ever so slightly different, but this may already have been the case and I simply didn't notice because of the previously small size. Firefox doesn't have its own built in cursor settings that I can find, nor obey the system cursor settings. I have a high DPI display so perhaps it is being over-compensated for? e.g. both the system and Firefox are scaling the cursor up, assuming the other hasn't done it already, resulting in a cursor that's too big.

Asked by joxenhandler 7 months ago

Answered by joxenhandler 7 months ago

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playback of DRM content

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 6… (read more)

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

Asked by BigPurpleHippo 7 months ago

Answered by BigPurpleHippo 4 months ago

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Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 7 months ago

Answered by jonzn4SUSE 7 months ago