Showing questions tagged: Show all questions
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Grouping tabs

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list… (read more)

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

Asked by Ray Ballisti 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Bluetooth cutting and popping

When playing back audio via Bluetooth it cuts out and pops every few seconds. This is not a Bluetooth or network issue I have tested that. Firefox app version 138.0.4 And… (read more)

When playing back audio via Bluetooth it cuts out and pops every few seconds. This is not a Bluetooth or network issue I have tested that. Firefox app version 138.0.4 Android version 15 on pixel 8

Asked by Theo Schwallie 9 months ago

Last reply by Theo Schwallie 9 months ago

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Tab bar of browser doesn't react to clicks, needs restart

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new t… (read more)

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new tab from +-button, but can't close it.

Browser stops reacting to mouse clicks when browsing (after hours of browsing) and I have to use right-click to navigate on sites.... until I restart browser. I tried to close tab and refresh tab when these problems occurred. Also, this occurs on all sites.

I think this is clearly browser problem(because clicked areas are on browser, not inside tabs), not problem in sites itself, because problem manifested itself after hours of browsing, not immediately.

Edit: I'm not well-versed enough to write Bugzilla-report. Also in 138.0.1-1 version, where I updated 3rd May 2025.

Edit 2: I've added picture of area that stops working. Edit 3: On another picture, can't close "Archaeology" tab, no matter what. Edit 4: Clarified things up.

Asked by Heta Rikala 10 months ago

Last reply by Heta Rikala 10 months ago

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How to change the pointer speed ?

When I play games like classic.minecraft.net or krunker.io, the pointer speed is very slow. So I would like to know if there is a way to change the pointer speed of firef… (read more)

When I play games like classic.minecraft.net or krunker.io, the pointer speed is very slow. So I would like to know if there is a way to change the pointer speed of firefox.

Asked by video.magneto.craft 10 months ago

Last reply by jonzn4SUSE 10 months ago

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System Freeze when using Picture-in-Picture simultaneously with other applications.

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a… (read more)

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.


Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Asked by randomreef 10 months ago

Answered by randomreef 9 months ago

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Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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I use add-ons to store my writing drafts. For stability, I need to reinstall my OS and Firefox. Will Firefox Sync transfer the add-on data, or just the add-ons? Can you transplant the Storage files for those, or are there tools to decrypt them?

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal o… (read more)

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal of the add-on names from the title due to character limits; these are Form History Control and Text Area Cache.)

I hope the title explains what I am looking for well. My main computer has had... spooky behavior with its file system recently, and I have been recommended to make a back-up, format my drive, and re-install my operating system (possibly upgrading from Windows 10 to 11 in the process). The biggest hold-up to me doing so is this, as I have no idea how to transfer the extension data between installs, or convert it into a human-readable form. The sheer number of writing drafts in those extensions both make losing them an unacceptable situation and copying the data manually into a document entirely impractical. So, can anyone help me with this? For context, I was on Firefox 138.0 when I stopped using my main computer due to those issues. (Note: It will certainly last long enough to do the Firefox Syncing and other back-up operations, just not for many more weeks or months.)

Asked by GrantExploit 8 months ago

Last reply by jonzn4SUSE 8 months ago

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Logs out of email (gmail) after restarting the browser

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register … (read more)

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register my mail, everything is fine, it works, but when I exit the browser and go back to gmail.com, there is nothing.

Asked by deristopers 10 months ago

Answered by deristopers 10 months ago

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Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. I… (read more)

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Asked by bobbi2 9 months ago

Last reply by Denys 9 months ago

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Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (read more)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Asked by dapprcadavr 10 months ago

Last reply by Mandy 10 months ago

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  • Archived

Change for Youtube?

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works. I see Youtube has re-designed … (read more)

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works.

I see Youtube has re-designed its home page - maybe that's part of ther problem.

Is there a setting I can change?

Asked by bxcfilm 10 months ago

Answered by bxcfilm 10 months ago

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Blank Screen

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my s… (read more)

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my start screen. it just stays blank and search bar stays blue.

Asked by hitechgear 10 months ago

Last reply by Mandy 10 months ago

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Taskbar is visible in fullscreen mode

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome probl… (read more)

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome problem is not repeats. I'm using StartAllBack app for classic start menu, but till that day all was fine. I checked on two devices with firefox - the same problem (StartAllBack or windows version wasnt cahnged). Windows 11 24H2

Asked by ATRedline 10 months ago

Last reply by haftandilian 9 months ago

  • Archived

Many links will not open except in a new tab

Windows 11, v23H2 After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all … (read more)

Windows 11, v23H2

After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all other links have to be opened in a new tab. Sometimes, I can't even get that menu to come up, so I have to save the link URL and open it in a new tab manually.

I have my browser set to open all tabs in a new window, so that's not the problem.

It's very annoying, especially when I'm trying to get something done quickly.

How do I fix this? TIA

Asked by D A 10 months ago

Last reply by D A 10 months ago

  • Archived

After Update to 138.0 (32bit) my sidebar including bookmarks is disappeared. Even when activated again it is gone at the next start or tab.

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar i… (read more)

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar ist away again. What have they done, mozilla ?? How can I get mey bookmarks ALWAYS shown on left side of any Window or tab ?

Asked by j.klehr 10 months ago

Last reply by Bryce 10 months ago