Showing questions tagged: Show all questions
  • Solved

How to change font (mono) on Firefox Android v137+?

As the pic shows, firefox android has a terrible performance on android to show the code with Chinese characters using its default mono font. (It seems that the default m… (read more)

As the pic shows, firefox android has a terrible performance on android to show the code with Chinese characters using its default mono font. (It seems that the default mono font doesn't contains Chinese and therefore it fallback with what system intended defaultly)

So, what should i do to change the font settings? I've.explorered for the anawer and none of them could work...

Asked by Mikachu 2 months ago

Answered by Mikachu 2 months ago

e-mail with outlook

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE H… (read more)

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

Asked by JIMSMITH2 1 month ago

Last reply by jonzn4SUSE 1 month ago

transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (read more)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Asked by tonyschwarz 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Problem with updating Firefox on Windows 11

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-insta… (read more)

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

Asked by hebertbrian968 2 months ago

Last reply by hebertbrian968 2 months ago

Constant crashes

I'm getting constant crashes with my browser getting the crash reasons EXCEPTION_ACCESS_VIOLATION_READ EXCEPTION_BREAKPOINT bp-ca567c36-1525-4fea-a203-726240250403 bp-… (read more)

I'm getting constant crashes with my browser getting the crash reasons EXCEPTION_ACCESS_VIOLATION_READ EXCEPTION_BREAKPOINT


bp-ca567c36-1525-4fea-a203-726240250403

bp-3d0504eb-70ae-4fd2-ba61-2d00b0250403

bp-9ac6b23d-8845-41f0-ac77-ff48c0250403

bp-a27c0adb-29f0-42e3-af96-fdc2b0250403

bp-a0c9a1be-a9a8-4401-8914-6e5c70250403

Asked by Dokkalfars_snow 2 months ago

  • Solved

where are new features in ios 137.0?

The release notes for Firefox for iOS 137.0 mention a new icon picker. Where can that be found? Same question for the new “Appearance Menu”. I don’t see either of these a… (read more)

The release notes for Firefox for iOS 137.0 mention a new icon picker. Where can that be found? Same question for the new “Appearance Menu”. I don’t see either of these anywhere and the release notes give no details. Definitely have 137.0 installed.

Asked by Seth Milliken 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

secure sign in to government accounts

Hello With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has s… (read more)

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

Asked by rogerflagg 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Cannot create a new tab or window

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from t… (read more)

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

Asked by giturriotz 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

bookmarks a.k.a. "shortcuts" -- only 4? 😱

Only four bookmarks ("shortcuts") can be saved? Are you kidding? This is too rinky-dink for words. Ok, nice browser for 1984. Not even then. Automation...icons...bookmark… (read more)

Only four bookmarks ("shortcuts") can be saved? Are you kidding? This is too rinky-dink for words. Ok, nice browser for 1984. Not even then. Automation...icons...bookmarks or shortcuts > 4!!!

This is really shocking. Four. Gee, Mom, how many potato chips can I have today? Four. Just four. We wrote the code for four. That is all you can ever want or need. A dozen would be unFocused.

Asked by Tony Wilds 1 month ago

Last reply by TyDraniu 1 month ago

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 2 months ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Viruses Detected!

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified … (read more)

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified is ZEUS.2020 Trojan. Click here to scan and clean via: d3av3500fes73a78mk0.mosgdefender.com This link doesn't work. So, how can I get this issue resolved? Any help would be appreciated. These pop up happen frequently one after the other. I appreciate any help solving this issue. Thank you, Tricia Hawkins

Asked by Tricia Hawkins 1 month ago

Last reply by TyDraniu 1 month ago

Unable to access passwords

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, … (read more)

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, but the password is not recognized, even though it is correct. The lock screen password works in other situations but not in Firefox

Asked by Trevor Z 3 months ago

Last reply by T Jastec (CantODonSleep) 2 weeks ago

  • Solved

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Windw 11 Desk Top crash

1. i believe ur updating crashes my window 11 desk top 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode, my scree… (read more)

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out
 3.  Request not to keep on showing your pop-up window at top RH corner saying:
      Update Available
      Download the latest ...
     <Download> <Dismiss>
    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.
    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Asked by sunnysideq9 1 month ago

Last reply by sunnysideq9 1 month ago

Tabs keep crashing after clearing cache

A few days ago, trying to free up some memory and improve my computer's performance, I deleted the cache and tracking cookies from Firefox (using AVG TuneUp). Since then,… (read more)

A few days ago, trying to free up some memory and improve my computer's performance, I deleted the cache and tracking cookies from Firefox (using AVG TuneUp). Since then, I can only load a certain, variable number of tabs and/or pages without every new or reactivated tab or page claiming to have crashed (although about:crashes says that no reports have been submitted). Restoring those pages seems impossible without restarting Firefox or the whole computer. The problem persists in Troubleshoot mode, but as far as I can tell doesn't affect Chrome, although that used even more RAM. I've tried culling open tabs (of which I still probably have far too many, but it's never been an issue before), using the OneTab extension to reduce them to lists of URLs, disabling and re-enabling hardware acceleration, updating Firefox, checking for file corruption and RAM errors and even uninstalling and reinstalling the program, but nothing's worked so far. What might be going on, and what else can I try?

Asked by elinor.macnab 2 months ago