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video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (read more)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Asked by russellofthedesert 8 months ago

Answered by russellofthedesert 8 months ago

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Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 8 months ago

Last reply by lmacri 7 months ago

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How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (read more)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Asked by jules 8 months ago

Answered by Logosor 8 months ago

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Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 6 months ago

Last reply by Paul Kossa 6 months ago

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Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any … (read more)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Asked by buy6 8 months ago

Answered by Logosor 8 months ago

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"Sync and save data" option not showing up on mobile.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the setting… (read more)

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Asked by CJ 8 months ago

Last reply by elfowl 3 months ago

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How to set the New Tab page to a local file? (autoconfig no longer works in v136.0)

Since the settings haven't given that option for years, the best way to have a local file as the new tab page was using autoconfig.cfg + autoconfig.js, as described in th… (read more)

Since the settings haven't given that option for years, the best way to have a local file as the new tab page was using autoconfig.cfg + autoconfig.js, as described in this thread: https://support.mozilla.org/en-US/questions/1251199 But since the most recent update (v136.0), this stopped working.

The New Tab Override add-on has its own issues with using local files (can only load a .html file, no local CSS/JS, can't give a blank address bar for me to search in), so it doesn't solve the issue either.

This is very important to me, and others have been asking for this feature back for years. It feels awful to have the working solution stop working, in the browser that's supposed to be open and customizable.

Asked by Quazer 9 months ago

Answered by Quazer 8 months ago

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Why does version 136.0 require my Primary Password whatever I'm browsing?

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs acces… (read more)

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Asked by Bill Welland 9 months ago

Answered by Bill Welland 7 months ago

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Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (read more)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Asked by jamestimothy1 8 months ago

Answered by jonzn4SUSE 8 months ago

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Problems accessing Google products on FF

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10: Gmail (mail.google.com) became completely inaccessible Google Maps (maps.go… (read more)

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

  • Gmail (mail.google.com) became completely inaccessible
  • Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

  • Gmail and Google Maps are accessible normally on Chrome and Edge
  • YouTube (which is another Google product) works fine on my FF
  • Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Asked by Khalid 9 months ago

Answered by Khalid 9 months ago

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Firefox Homepage Shortcuts (Not sponsored shortcuts)

136.0.2 (Build #2016079799) Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially dis… (read more)

136.0.2 (Build #2016079799)

Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially display them, but if I select the private browsing symbol, then select it again to return to normal browsing, the shortcuts reappear. Then when I start Firefox later, having closed it down for a while, the same issue occurs.

Also, from not showing the homepage icons, clicking the '0' and clicking the '+' to add a new tab displays the icons.

Firefox used to start up and display the shortcuts without having to go through the above process.

I've tried various settings for the homepage but none resolve this.

Anyone having the same issue?

Screenshots attached.

Asked by gaz8587 8 months ago

Last reply by gaz8587 6 months ago

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Firefox still not updating in the background like other browsers

I already have "Automatically install updates" and "When Firefox is not running" enabled. But after each Firefox update I still get the "Do you want to allow this app to… (read more)

I already have "Automatically install updates" and "When Firefox is not running" enabled.

But after each Firefox update I still get the "Do you want to allow this app to make changes..." prompt and "Firefox is installing your updates and will start in a few moments" window. These are inconvenient as they require user input and take up time.

I don't get these on all other browsers I use (including Chrome, Edge, Safari, Firefox, Opera, Vivaldi, Brave), which all update in the background seamlessly.

Is there a way to prevent these in Firefox and just have Firefox update seamlessly in the background like other browsers?

Asked by Connor 9 months ago

Answered by Connor 8 months ago

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Older versions of Firefox for Android

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version o… (read more)

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version of Firefox and every update since with no fix. I'm not able to view comments or make a comment on YouTube. Other people here have the same problem. I've disabled add-ons, uninstalled and reinstalled Firefox. There's also an annoying Firefox pop-up when viewing videos in full screen that can be fixed by adjusting a setting in about:config but I've just discovered about: config has been removed!!! 90% of my internet usage is YouTube using Firefox for Android, so the problems are significant to me. An older version works perfectly on my older phone and would like that version on my new phone. Is there a way I can do this? Thank you.

Asked by musictech1 9 months ago

Last reply by musictech1 7 months ago

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What is External Download Manager?

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot a… (read more)

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot anyway). And I can't resolve the difference whether I turn it on or not. What does this affect? Thanks in advance!

Asked by nozdormus 9 months ago

Last reply by opuscontinuum 3 months ago

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Server Not Found Error Occurs Frequently

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so… (read more)

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Asked by philpalma1 8 months ago

Answered by philpalma1 8 months ago